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Knowledge Base

  1. News 

    1. DisplayLink support for Chrome OS now available
    2. DisplayLink support for Ubuntu now available
    3. Which DisplayLink products support UHD (4K) modes?
    4. Which operating systems does DisplayLink currently support?
  2. Tips and Tricks 

    1. How do I connect my DisplayLink enabled product to a USB C port?
    2. How do I connect my DisplayLink device to my Android Phone or Tablet?
    3. Is my Windows computer compatible with DisplayLink software?
    4. How to install DisplayLink Software
    5. How to configure DisplayLink displays on Windows
  3. Corporate Deployment 

    1. How to deploy DisplayLink Windows software within a corporation
    2. How to deploy DisplayLink macOS software within a corporation
    3. How to deploy DisplayLink MSI files in a corporate environment with GPO or SCCM
    4. Problems with 802.1x authentication and DisplayLink docks
    5. Installation switches for installing DisplayLink software on Windows
  4. Troubleshooting: General  

    1. First Step Troubleshooting for Devices Powered by DisplayLink
    2. DisplayLink display resolution support
    3. The USB docking station does not charge my computer or tablet
    4. Display intermittently blanking, flickering or losing video signal
    5. Problems with touch screens and DisplayLink technology
  5. Troubleshooting: Windows 

    1. My Device is not Working Properly on Windows 10
    2. How can I report Windows issues to DisplayLink?
    3. How can I report Windows installation issues to DisplayLink?
    4. My DisplayLink device does not work at all, or I get the message "USB device not recognized", when connecting on Windows.
    5. What are the minimum PC requirements for Windows DisplayLink software?
  6. Troubleshooting: macOS 

    1. How to report macOS issues to DisplayLink
    2. End-User Cleaner Tool for macOS
    3. DisplayLink Manager App - USB Restricted Mode protection
    4. DisplayLink Manager App - Experimental HiDPI modes
    5. macOS Sonoma 14: Screen Recording Permission
  7. Troubleshooting: Android 

    1. Known issues and limitations with DisplayLink for Android
    2. Android Phone is not cloning to a DisplayLink screen
    3. What are the dialog prompts for when I connect my Android device to a DisplayLink product?
    4. Android phone or tablet does not work with DisplayLink USB C dock
    5. How to manually detect your DisplayLink device on Android
  8. Troubleshooting: Ubuntu 

    1. How to install DisplayLink software on Ubuntu 20.04
    2. How to install DisplayLink software on legacy Ubuntu versions
    3. How to uninstall DisplayLink Ubuntu software
    4. How to configure DisplayLink displays on Ubuntu
    5. My DisplayLink device does not work on Ubuntu
  9. All articles 

    1. Known issues and limitations with DisplayLink for Android
    2. How to deploy DisplayLink Windows software within a corporation
    3. Troubleshooting software installation / upgrade on Windows
    4. Windows 10 and Monitor Resolutions - Virtual and Physical Mode Change
    5. How to report macOS issues to DisplayLink

Feedback and Knowledge Base