No option to duplicate monitors on Windows 10

If you have no option to duplicate a display to the DisplayLink display, this can be because the graphic driver for your primary card is not up to date. Please make sure you update the driver from the Intel, AMD or NVIDIA website, as the latest version may not be available from your computer manufacturer.

The ability for a graphics card to duplicate its display to another graphics card was not a mandatory feature for graphics card drivers until the Windows 10 graphics driver model. Therefore some older graphics drivers, which have not been updated for Windows 10 may not support duplicate mode with DisplayLink. Examples are Intel Ivybridge and Intel Bay Trail graphics drivers for Windows 10.

Workarounds to this issue are to use a 3rd party tool to mirror the screens, for example Actual Multiple Monitors or to uninstall the graphics driver, so the system uses the Microsoft Basic graphics driver, which supports mirroring with DisplayLink.

Troubleshooting: Windows

  1. My Device is not Working Properly on Windows 10
  2. How can I report Windows issues to DisplayLink?
  3. How can I report Windows installation issues to DisplayLink?
  4. No option to duplicate monitors on Windows 10
  5. My DisplayLink device does not work at all, or I get the message "USB device not recognized", when connecting on Windows.
  6. What are the minimum PC requirements for Windows DisplayLink software?
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  8. How to fix your DisplayLink product from repeatedly disconnecting and reconnecting, or freezing
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  10. How to resolve screen corruption, leftover artefacts or blank screens
  11. How to enable night light or f.lux on DisplayLink displays on Windows
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  18. Problems configuring Wake On LAN on DisplayLink products
  19. Can I duplicate or mirror a screen to more than one display in Windows?
  20. Windows Display Properties "Identify" numbers are incorrect
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  22. Third Party Graphics Card Utilities and DisplayLink Driver
  23. My DisplayLink wireless video device does not work

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