94 results found

1. Widescreen 21:9

   Support for 21:9 Display resolution

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   completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded

   DisplayLink technology doesn’t have any restriction on layout or aspect ratio. I suggest you open a technical support case with your details with tecnhical_enquiries at displaylink,com to check that you don’t hit a hardware limitation from your adapter.

2. Hot Corners and Multiple Desktops
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   completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded

   This is standard Windows 10 feature now

3. Add support for Ubuntu 16.10

   Ubutun 16.10 is just days away and the DisplayLink drivers don't work for it and cause X to crash.

   [26700.930972] ------------[ cut here ]------------
   [26700.930995] kernel BUG at /build/linux-B4zRAA/linux-4.8.0/mm/usercopy.c:75!
   [26700.931021] invalid opcode: 0000 [#2] SMP
   [26700.931038] Modules linked in: evdi(OE) nlsiso88591 uas usbstorage nvram msr vmnet(OE) vmwvsockvmcitransport vsock vmwvmci vmmon(OE) ccm rfcomm cmac cdcmbim sndusbaudio sndusbmidilib cdcncm qcserial usbwwan usbserial qmiwwan cdcwdm usbnet uvcvideo mii videobuf2vmalloc videobuf2memops videobuf2v4l2 videobuf2core videodev media btusb btrtl bnep arc4 i2cdesignwareplatform i2cdesignwarecore sndsocskl sndsocsklipc sndsocsstipc sndsocsstdsp sndhdaextcore hpwmi sndhdacodechdmi sndsocsstmatch sndsoccore sndhdacodecconexant sndhdacodecgeneric sndcompress ac97bus intelrapl x86pkgtempthermal intelpowerclamp coretemp sndpcmdmaengine sndhdaintel sndhdacodec kvmintel sndhdacore iwlmvm sndhwdep kvm mac80211 sndpcm irqbypass iwlwifi intelcstate
   [26700.931393] sndseqmidi cfg80211 intelraplperf sndseqmidievent sndrawmidi sndseq sndseqdevice sndtimer joydev inputleds snd serioraw soundcore shpchp idma64 virtdma intelpchthermal meime mei intellpsspci hciuart btbcm btqca btintel bluetooth socbuttonarray intelvbtn tpminfineon intellpssacpi intellpss acpipad hpwireless intelhid machid sparsekeymap parportpc ppdev lp parport iptables xtables autofs4 dmsnapshot dmbufio algifskcipher afalg dmcrypt hidgeneric
   [26700.931619] evdi: [D] evdidetect:69 (dev=2) Painter is connected
   [26700.931622] evdi: [D] evdipaintergetedidcopy:192 (dev=2) 00 ff ff
   [26700.931667] usbhid
   [26700.931678] crct10difpclmul crc32pclmul ghashclmulniintel i915 aesniintel aesx8664 lrw gluehelper ablkhelper cryptd i2calgobit drmkmshelper psmouse e1000e syscopyarea sysfillrect sysimgblt ptp fbsysfops ahci ppscore drm libahci i2chid wmi hid pinctrlsunrisepoint video pinctrlintel fjes
   [26700.931818] CPU: 1 PID: 1653 Comm: ThreadedDrmDevi Tainted: G D OE 4.8.0-19-generic #21-Ubuntu
   [26700.931852] Hardware name: HP HP EliteBook Folio 1040 G3/80FA, BIOS N83 Ver. 01.02 03/09/2016
   [26700.931884] task: ffff8947d6925880 task.stack: ffff8947408f4000
   [26700.931907] RIP: 0010:[<ffffffff8262e537>] [<ffffffff8262e537>] _checkobjectsize+0x77/0x1dc
   [26700.931929] evdi: [D] evdidetect:69 (dev=1) Painter is connected
   [26700.931931] evdi: [D] evdipaintergetedidcopy:192 (dev=1) 00 ff ff
   [26700.931992] RSP: 0018:ffff8947408f7dd8 EFLAGS: 00010286
   [26700.932014] RAX: 000000000000005f RBX: ffff89467b6dc2e8 RCX: 0000000000000000
   [26700.932038] RDX: 0000000000000000 RSI: ffff8947f144dc68 RDI: ffff8947f144dc68
   [26700.932066] RBP: ffff8947408f7df8 R08: 00000000000e3481 R09: 0000000000000005
   [26700.932090] R10: 0000000000000060 R11: 0000000000000ce4 R12: 0000000000000058
   [26700.932119] R13: 0000000000000001 R14: ffff89467b6dc340 R15: ffff89467b6dc2b8
   [26700.932146] FS: 00007f3828ff9700(0000) GS:ffff8947f1440000(0000) knlGS:0000000000000000
   [26700.932175] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
   [26700.932198] CR2: 0000563efbefdde8 CR3: 000000037966c000 CR4: 00000000003406e0
   [26700.932227] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
   [26700.935710] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
   [26700.939150] Stack:
   [26700.942340] 0000000000000000 ffff894739db7600 ffff89467b6dc2a0 0000000000000058
   [26700.945811] ffff8947408f7eb8 ffffffffc041e27d ffff8947408f7e78 ffff894739db76c8
   [26700.945813] ffff8945e5bc5800 ffff894739db7708 00007f3828ff86a0 0000000000000400
   [26700.945813] Call Trace:
   [26700.945829] [<ffffffffc041e27d>] drmread+0x17d/0x360 [drm]
   [26700.945832] [<ffffffff82771fa0>] ? securityfilepermission+0xa0/0xc0
   [26700.945835] [<ffffffff82632338>] _vfsread+0x18/0x40
   [26700.945836] [<ffffffff82632a96>] vfsread+0x96/0x130
   [26700.945839] [<ffffffff82633f75>] SySread+0x55/0xc0
   [26700.945842] [<ffffffff82c9eef6>] entrySYSCALL64fastpath+0x1e/0xa8
   [26700.945862] Code: 48 0f 44 d1 48 c7 c6 80 4d 0a 83 48 c7 c1 64 a5 09 83 48 0f 44 f1 4d 89 e1 49 89 c0 48 89 d9 48 c7 c7 00 1a 0a 83 e8 fd 03 f7 ff <0f> 0b e8 12 d6 fb ff 85 c0 75 78 48 89 df e8 a6 2d e4 ff 84 c0
   [26700.945864] RIP [<ffffffff8262e537>] _checkobject_size+0x77/0x1dc
   [26700.945865] RSP <ffff8947408f7dd8>
   [26700.946000] ---[ end trace 93958cf71e0e4dd6 ]---

   This needs fixing for DisplayLink to be a reliable and serious option for external display support.

   Ubutun 16.10 is just days away and the DisplayLink drivers don't work for it and cause X to crash.

   [26700.930972] ------------[ cut here ]------------
   [26700.930995] kernel BUG at /build/linux-B4zRAA/linux-4.8.0/mm/usercopy.c:75!
   [26700.931021] invalid opcode: 0000 [#2] SMP
   [26700.931038] Modules linked in: evdi(OE) nlsiso88591 uas usbstorage nvram msr vmnet(OE) vmwvsockvmcitransport vsock vmwvmci vmmon(OE) ccm rfcomm cmac cdcmbim sndusbaudio sndusbmidilib cdcncm qcserial usbwwan usbserial qmiwwan cdcwdm usbnet uvcvideo mii videobuf2vmalloc videobuf2memops videobuf2v4l2 videobuf2core videodev media btusb btrtl bnep arc4 i2cdesignwareplatform i2cdesignware… more

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   completed  ·  Wim responded

   Ubuntu 16.10 is supported by release 1.2.65 onwards, available from our website here:

   http://www.displaylink.com/downloads/ubuntu

4. Windows 10 Anniversary Update Compatability

   Making the software and hardware more compatible with Windows 10

   34 votes

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   completed  ·  Wim responded

   I’m marking this complete, as Windows 10 Anniversary update has the best compatibility for DisplayLink. This is due to a new interface for DisplayLink graphics developed between DisplayLink and Microsoft being available, as covered here:

   http://support.displaylink.com/knowledgebase/articles/525125

   This thread is becoming a place for any user to post problems on Windows 10, hence marking it complete, rather than people expecting the problem they are seeing is being worked on. If you have problems getting the device to work on Windows 10, please refer to this article, and if this does not solve the issue, please contact us:

   http://support.displaylink.com/knowledgebase/articles/942862

   The original idea for this was to improve application compatibility with DisplayLink on Windows 10 under the new architecture. This is something we are looking into, with Microsoft. It is caused because DisplayLink now appears as its own video driver, rather than part of existing video cards. This means applications that use a specific graphics card will now see DisplayLink displays differently through the OS and may not use the best graphics card. It may require a change in applications in the way they detect the graphics cards on the system, now the architecture has changed on Windows 10 Anniversary update.

   I’m marking this complete, as Windows 10 Anniversary update has the best compatibility for DisplayLink. This is due to a new interface for DisplayLink graphics developed between DisplayLink and Microsoft being available, as covered here:

   http://support.displaylink.com/knowledgebase/articles/525125

   This thread is becoming a place for any user to post problems on Windows 10, hence marking it complete, rather than people expecting the problem they are seeing is being worked on. If you have problems getting the device to work on Windows 10, please refer to this article, and if this does not solve the issue, please contact us:

   http://support.displaylink.com/knowledgebase/articles/942862

   The original idea for this was to improve application compatibility with DisplayLink on Windows 10 under the new architecture. This is something we are looking into, with Microsoft. It is caused because DisplayLink now appears as its own video driver, rather than part of existing video cards. This means applications that use a… more

5. Compatible Laptops List

   A log/journal of all compatible Display Link laptops which the public can add to.

   In some form.

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   completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded

   Because the list is expanding daily, we have made a list of requirements instead. http://support.displaylink.com/knowledgebase/articles/524951

6. 3 Monitor Support on Chrome OS

   As DisplayLink support is not embedded in the ChromeOS 51 build and later, you should add 3+ monitor support for ChromeOS. At this point someone would only be able to run it off of a Chromebook/Chromebox with higher ram (8-16GB+). But adding this support would mean A LOT more business use cases being satisfied.

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   completed  ·  Wim responded

   DisplayLink imposes no limit on the number of DisplayLink enabled displays that can be connected on Chrome OS from R51 onwards.

   Any limitations found will be OS restrictions rather than something added by DisplayLink.

7. Extend ChromeOS Support For Samsung XE503C Chromebooks

   ChromeOS Support For Samsung XE503C Chromebooks

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8. Fix your product links.

   Clicking on your link to the amazon page for the AOC e1659Fwux- Pro sends an infinite amount of links due to not having an H at the beginning of the web address in the code.

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   completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded

   Hi Josh and thank you. Link from our page to Amazon AOC entry was corrected today

9. I need to switch back and forth between two computers and am wondering if I can do so using the same Display Link set up? Has anyone tried

   Two computers, one Displaylink?

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   completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded

   Yes, this works. Simply install the drivers on both machines.

10. Fix the Linux driver so that it doesn't use 5-15% CPU when my DisplayLink device is _unplugged_.

    When unplugged, I consistently (and continuously, not just short spikes) see the DisplayLinkManager process take up 5-15% CPU. I don't understand why it's using so much CPU when there's literally nothing for it to do. It's really hurting my battery life & performance.

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    completed  ·  Wim responded

    This should now be fixed in Ubuntu release 1.2 available from our website:

    http://www.displaylink.com/downloads/ubuntu

11. TrayIcon should always display if installed

    Suggestion: The DisplayLink Manager TrayIcon should show even if the hardware is not detected. In that case, it should provide links to helpful KB articles (or better yet, include the troubleshooting steps offline).

    That would have saved me about three hours of troubleshooting a 3rd-party (LizTek) product before I finally stumbled on this site.

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12. 16.04 LTS is comming ... And Displaylink, are you ready ?

    16.04 LTS release comming next month, The display link drivers for linux is ready for?
    The latest drivers support 14.04 LTS

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    completed  ·  Wim responded

    V1.1 of the Ubuntu driver is now available, which supports 16.04.

    http://www.displaylink.com/downloads/ubuntu

13. Examine why we need to re-install the drivers for displaylink for every patch or update to Windows 10.

    Examine why we need to re-install the drivers for displaylink for every patch or update to Windows 10.

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    completed  ·  Wim responded

    This problem is solved from Windows 10 Anniversary update 2016 onwards, which uses a new architecture for USB graphics.

    More information on this can be found here:
    http://support.displaylink.com/knowledgebase/articles/525125-displaylink-and-windows-10

14. Chromebooks functionality would be a huge benefit

    Chromebooks

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    completed  ·  Wim responded

    DisplayLink is now supported on the most recent Chromebooks OS from R51. A list of supported platforms and the Chrome OS version to add support can be found here:

    http://support.displaylink.com/knowledgebase/articles/891030-displaylink-support-for-chrome-os-now-available

15. HI, Let customers decide WHEN to install new drivers. (Automatic driver update messes up my 4 + 1 monitor trading station.) Thanks.

    (the automatic updates re-arrange and resize everything on my screens causing me headache. The driver should be updater when no windows left opened / programmes running.)

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    completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded

    8.0+ will cause the software update to happen over the next reboot, rather than immediately while you are working.

16. Problem with new version 7.9M3 - Office Protected View

    I encountered a Problem with the new version 7.9M3 when opening Office documents from remote Location. I had to remove the "Protected view" functionality or alternatively store the document first on the local drive to be able to open the Office document.

    26 votes

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    completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded

    You can download our latest version (7.9 M4) which fixes the Office protected view bug from http://www.displaylink.com/downloads/sla.php?fileid=177
    Thank you for your patience whilst we did the testing.
    Alban

17. Use secondary graphics adapter for rendering as well

    Laptops with two graphics adapters (Intel HD + dedicated) would highly benefit, if DisplayLink would render the data with the stronger graphics adapter as well.

    30 votes

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    completed  ·  Wim responded

    This idea has been surpassed by the architecture update now available for DisplayLink in Windows 10 Anniversary update. The OS now has an interface for DisplayLink graphics to use the GPUs, and DissplayLink no longer has control over the GPU it can use.

    This either makes the idea “complete” or “declined”. I’m marking “complete” assuming the OS now does this for the DisplayLink driver.

18. Windows 10 with 7.9M3 (Yoga 900)

    When windows 10 with 7.9M3 on a yoga 900 goes to sleep and is connected to the dock, it doesn't come back.

    Also, if I unplug the dock when the laptop sleeps, when I wake it up nothing works anymore.

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    completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded

    No log file received through technical support to this date. Please see http://support.displaylink.com/knowledgebase/articles/544810-how-can-i-report-windows-installation-issues-to-di to get speedy technical assistance on products using DisplayLink technology.

19. Don't require drivers to be installed for disabled display adapters

    I have a machine with an integrated display adapter and a PCI adapter running Windows 10. The integrated controller is not supported by Windows 10 and I have disabled it using device manager (I don't have an option to disable it in BIOS). When I attempt to install the DisplayLink core software, it re-enables the disabled adapter and then tells me it cannot install the software because there are no drivers for the adapter that I had disabled.

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    completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded

    This is implemented on Windows 10 Anniversary Update onwards.

20. BIOS support?

    UEFI BIOS driver please

    10 votes

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