AdminAlban Rampon (Product Manager, USB Docking and Graphics Adapters, DisplayLink)

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  1. 2 votes
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    1 comment  ·  DisplayLink Feature Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, I'd need more details to make sure I answer what you are asking. Where do you change the "scale"?

  2. 11 votes
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    Gathering Feedback  ·  9 comments  ·  DisplayLink Feature Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

    Dear Andreas,
    Unlike you first post statement, the link you gave me is not for Thunderbolt 3 docking station at all.
    Thunderbolt 3 is using a USB alternate mode, which means non-USB traffic over a USB-C *plug*.

    I don't know which chip SKU is in this particular product and this is a key element.
    The product may be HDCP capable and compliant, but not offer that feature on that particular OS. This feature will require collaboration with the OS vendor. It is on the roadmap but not done on macOS, and that's why the suggestion is not set as "completed" or "declined". Most of the use case for universal docking has been office productivity.

    The product may also have no HDCP key and therefore incapable of ever decrypting content, by contractual requirement of DCP licensing. The product manufacturer must be a member of the body to be allowed to have chips with keys. Licensing also applies to companies who want to claim offering HDMI support.

    If you create a support case with the DisplayLink logs (https://support.displaylink.com/knowledgebase/articles/755301), then we can look into if that product is HDCP capable or not as we'll get the chip SKU built-in. Videoseven doesn't claim their product offers HDCP, so to me, that is a hint that they don't support it.
    HDCP is not just about software.

    @Andreas, a Thunderbolt 3 dock doesn't use DisplayLink technology.

    There is no trace of any ticket from this email address.
    However, you are correct that if you were inappropriate or insulting, we would have closed your ticket without any reply. Being frustrated, whatever the level, doesn't mean our staff has to be insulted.

    I have renamed the feature for what you wish: enable HDCP playback support on macOS. That type of feature will require collaboration with the OS vendor so we can get access to the encrypted pixels, like we did with Microsoft and Intel for Windows 10. Software vendors also had to follow the OS implementation changes. Then, based on capability reported, the video player decides what it plays, if it plays. For instance today, Netflix lowers the quality for non-protected outputs.
    Finally, it will also require that your hardware supports HDCP. Not all device manufacturers are DCP licensees. Being DCP licensee is a requirement for DisplayLink to be allowed to ship them chips with HDCP keys inside that they can use in their product.

  3. 1 vote
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    2 comments  ·  DisplayLink Feature Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

    Firmware update of the DisplayLink chip is non-optional and is happening on all OSes, transparently. It is not possible for the user to change the DisplayLink firmware selectively, even on Windows. You might be referring to other firmware for other technology your product can integrate. We can pass this onto the device manufacturer.

    I can also pass your feedback about Multi Monitor Software to them. This is a third party whose software works with or without DisplayLink technology.

    Which item(s) from DisplayLinkManager are you missing?

  4. 37 votes
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    Planned  ·  7 comments  ·  DisplayLink Feature Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

    I've renamed the idea to something more meaningful. I have also removed the shouting and the dramatic wrongful direct causality effect. Not having TLS does not mean you get a malware.
    Let's stay factual please rather than building up unhelpful alarmist accusations.

  5. 17 votes
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    5 comments  ·  DisplayLink Feature Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

    @Ralph, not for now and it won't be technically possible in all devices. Anyway, the OS doesn't give us HDR pixels today anyway so even if the driver and the chip could do it now, you would still not get HDR on the displays.

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