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Fix some applications not running on laptop GPU

Hi since the Windows 10 Anniversary update games or utilities i have in Steam valve dont seem to use the GPU on my laptop but instead use intel graphic the laptop i have is a Lenovo Y50

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    Joshua Johnson shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    The change is needed in the operating system kernel mode graphics driver. Microsoft has now planned this development for a Windows 10 future release.
    In the meantime, provided you have purchased a platform allowing you to, the workaround is to disable the low end GPU so Windows uses the only one left. Today, Windows will always use the POST graphics card.

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      • eambo commented  ·   ·  Flag as inappropriate

        Update: Tried setting some applications to use the Nvidia GPU with the April 2018 update,, and the issue persists via my D6000 dock. Sad times :-(

      • AdminAlban Rampon (Product Manager, USB Docking and Graphics Adapters, DisplayLink) commented  ·   ·  Flag as inappropriate

        Hello,
        @Slava, the thing on the app being started sounds like the old Intel graphics bug on OpenGL pass-through. The GPU used cannot changed at run time. Just use an Intel direct display before starting the app if your machine is below 6th generation. If 6+, get driver from xx.60.xx.xx or xx.65.xx.xx driver where this is fixed.

        @Elrond, @Eugene and others, yes it will. This is now on the roadmap and planned. The OS release it will be in depends on development progress and quality testing. Once I have progress updates and I am allowed to share it, I will.

      • Slava commented  ·   ·  Flag as inappropriate

        I am also having this issue, I have done several tests and if you start an app (which uses discrete graphics) before you connect DL dock it still running using discrete graphics, but only until you close it. Is there any ETA on repairing this bug from Microsoft?

      • Elrond Luinwe commented  ·   ·  Flag as inappropriate

        @Alban could you show me a way? there ara lots of people having this issue, please make a deal with Microsoft for us.

      • Eugene commented  ·   ·  Flag as inappropriate

        Alban Rampon, will this ever get fixed? Please spare the excuses in your answer

      • Daniel French commented  ·   ·  Flag as inappropriate

        *SOLUTION*

        I had this issue as well but have discovered a solution. If your laptop has any form of appropriate video output (I have a Dell XPS which uses HDMI) you can use an HDMI or other appropriate cable to connect the output to one of your monitors and use the DisplayLink docking station/connection for the other. This will restore your laptop's ability to use the discrete GPU and run GPU-intensive applications such as SketchUp, Revit, etc.

      • AdamH commented  ·   ·  Flag as inappropriate

        I have read these comments as I am testing a new dock, I like that it has DL for my USB3 laps I connect but I connect my MSI GS63VR I have the same issue...you claim the issue is with Windows Kernal but I have a USB-C dock (no DL) that I get full framerates...but then swap to a DL enabled USB-C dock and get low framerates. curious as to why there isn't a passthrough or a bypass...2 docks connected with USB-C one with DL one without both Lenovo docks....USB-C direct works USB-C DisplayLink doesn't?

      • CodePrime8 commented  ·   ·  Flag as inappropriate

        Would just like to state, this is still a problem. its 2018. come on.

        Windows 10 Pro N
        nVidia 860GTX

        this use to work on Win7 pro. I was able to put display port onto the nVidia chip and go about my way. Now, im having tons of lag issues. Need that win in Fortnite. Can't get it. Video is too slow.

      • Eugene commented  ·   ·  Flag as inappropriate

        Are you going to fix this or what? How many years have this problem been lingering? What did you think while creating the product, did you not think anyone will need to use their Nvidia GPU at all? Can someone, at least the product manager who over 2 years ago wrote that they were looking into this issue provide an update if it won't bother you too much?

      • Daniel French commented  ·   ·  Flag as inappropriate

        Hello all...I had this issue as well but have discovered a solution. If your laptop has any form of appropriate video output (I have a Dell XPS which uses HDMI) you can use an HDMI or other appropriate cable to connect the output to one of your monitors and use the DisplayLink docking station/connection for the other. This will restore your laptop's ability to use the discrete GPU and run GPU-intensive applications such as SketchUp, Revit, etc.

        I'll try to keep an eye on this thread but feel free to e-mail if you have additional concerns. Hopefully this will help us all cope while Microsoft gets its act together regarding kernel drivers.

      • Tomas Eriksson commented  ·   ·  Flag as inappropriate

        I got this problem today, upgraded from win 7.
        I have Lenovo P50 with Lenovo USB 3 ultra dock at work using Autodesk programs, Revit mainly.
        Is there any solution in this problem?
        Are Microsoft working on it?
        Does it work to start program before using the dock, it shows that the nvidia GPU is used but is it faster?

      • Ben L commented  ·   ·  Flag as inappropriate

        Any update on this? I've run into this problem as well, and disabling the intel graphics card prevents the external monitor from working at all.

      • AdminAlban Rampon (Product Manager, USB Docking and Graphics Adapters, DisplayLink) commented  ·   ·  Flag as inappropriate

        @Jan, you can subscribe to comment notifications, as far as I can see from my end.
        What is a CZ entry? There was a bug report and the rest was during meetings.

        @ckoroglu The issue here is about Windows and their kernel graphics driver. Linux doesn't use Microsoft kernel graphics driver. Linux doesn't have the notion of "indirect displays" either. That's a Windows feature.

      • Chris commented  ·   ·  Flag as inappropriate

        Did anyone ever get this fixed? Stuck using this dock at work and getting rendering issues and a disabled nvidia GPU still...looks like 1 year later this hasn't been resolved?

      • Jan Vaňous commented  ·   ·  Flag as inappropriate

        Sorry, as there is no mail notification here I only get to this page occasionally. Forget about the 9200 build, I'm on latest 16299.19. The perftool reports the version wrong. But in the last message I only acknowledge there is no workaround possible. Even I'm able to force the app to use the NVIDIA card for compute operations (I see it on perf chart for many other applications, including the NVIDIA SDK samples) the overall graphical performace is very poor in this setup ... it's even worse compared to using the POST graphic board only. No chance without MS fix. It's a painful issue as many tools do not work at all (I could live with it if they were just slow). The feedback hub is divided by markets, I'm not able to upvote the current issue. Any clue whether there is a CZ entry yet?

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