Fix some applications not running on laptop GPU
Hi since the Windows 10 Anniversary update games or utilities i have in Steam valve dont seem to use the GPU on my laptop but instead use intel graphic the laptop i have is a Lenovo Y50
Windows 10 19H1 (forecasted April 2019 release) now follows the GPU selection UI preference even when an indirect display (like DisplayLink) is selected as primary. This was validated with CAD software. We thank everyone who raised the issue with Microsoft and their manufacturer so this got prioritised.
Ryan Smith commented
At this point I'm glad Amazon has a good refund policy. This is entirely unacceptable and this company refuses to do anything to assist with the fixing the issue.
Aron Jancso commented
Dear DisplayLink staff!
Is there anything that we normal users can help you with the communcation with Microsoft?
I recently bought a EMINENT dual monitor docking station for my workspace. Its hard to understand that my device cant work well thanks to this under process bugfix between DisplayLink and Microsoft.
Please tell us what to do.
It's 2018 now, and still having the same problem! I'm using D6000 dock. The problem is, I used to be able to play the games without issue using the port until recently there were a bunch of driver updates and BIOS updates from Dell that screw things up?
Update: Tried setting some applications to use the Nvidia GPU with the April 2018 update,, and the issue persists via my D6000 dock. Sad times :-(
@Alban, is this resolved with the changes in the April 2018 Windows update to allow selection of GPU preference?
@Slava, the thing on the app being started sounds like the old Intel graphics bug on OpenGL pass-through. The GPU used cannot changed at run time. Just use an Intel direct display before starting the app if your machine is below 6th generation. If 6+, get driver from xx.60.xx.xx or xx.65.xx.xx driver where this is fixed.
@Elrond, @Eugene and others, yes it will. This is now on the roadmap and planned. The OS release it will be in depends on development progress and quality testing. Once I have progress updates and I am allowed to share it, I will.
I am also having this issue, I have done several tests and if you start an app (which uses discrete graphics) before you connect DL dock it still running using discrete graphics, but only until you close it. Is there any ETA on repairing this bug from Microsoft?
Elrond Luinwe commented
@Alban could you show me a way? there ara lots of people having this issue, please make a deal with Microsoft for us.
Alban Rampon, will this ever get fixed? Please spare the excuses in your answer
Thanks Daniel, but that's not a solution. That's called a workaround.
I had this issue as well but have discovered a solution. If your laptop has any form of appropriate video output (I have a Dell XPS which uses HDMI) you can use an HDMI or other appropriate cable to connect the output to one of your monitors and use the DisplayLink docking station/connection for the other. This will restore your laptop's ability to use the discrete GPU and run GPU-intensive applications such as SketchUp, Revit, etc.
@AdamH, because the other option doesn't used the Microsoft IndirectKMD as it's not an indirect display.
I have read these comments as I am testing a new dock, I like that it has DL for my USB3 laps I connect but I connect my MSI GS63VR I have the same issue...you claim the issue is with Windows Kernal but I have a USB-C dock (no DL) that I get full framerates...but then swap to a DL enabled USB-C dock and get low framerates. curious as to why there isn't a passthrough or a bypass...2 docks connected with USB-C one with DL one without both Lenovo docks....USB-C direct works USB-C DisplayLink doesn't?
Would just like to state, this is still a problem. its 2018. come on.
Windows 10 Pro N
this use to work on Win7 pro. I was able to put display port onto the nVidia chip and go about my way. Now, im having tons of lag issues. Need that win in Fortnite. Can't get it. Video is too slow.
Are you going to fix this or what? How many years have this problem been lingering? What did you think while creating the product, did you not think anyone will need to use their Nvidia GPU at all? Can someone, at least the product manager who over 2 years ago wrote that they were looking into this issue provide an update if it won't bother you too much?
Okay, it doesn't apparently show e-mails....I'll try to keep an eye on the thread.
Hello all...I had this issue as well but have discovered a solution. If your laptop has any form of appropriate video output (I have a Dell XPS which uses HDMI) you can use an HDMI or other appropriate cable to connect the output to one of your monitors and use the DisplayLink docking station/connection for the other. This will restore your laptop's ability to use the discrete GPU and run GPU-intensive applications such as SketchUp, Revit, etc.
I'll try to keep an eye on this thread but feel free to e-mail if you have additional concerns. Hopefully this will help us all cope while Microsoft gets its act together regarding kernel drivers.
Tomas Eriksson commented
I got this problem today, upgraded from win 7.
I have Lenovo P50 with Lenovo USB 3 ultra dock at work using Autodesk programs, Revit mainly.
Is there any solution in this problem?
Are Microsoft working on it?
Does it work to start program before using the dock, it shows that the nvidia GPU is used but is it faster?
I have this problem also, is there a solution?
Ben L commented
Any update on this? I've run into this problem as well, and disabling the intel graphics card prevents the external monitor from working at all.