macOS App: Clamshell / Lid Closed Mode
The macOS App driver does not allow me to operate on external monitors with the laptop closed. I had to uninstall the driver and reinstall the one from November to be able to work in clamshell mode. This is glitchy in the old driver, often freezing my computer. I was hoping to see this stabilize so I wouldn't have to restart so often (almost every time I disconnect my laptop from the docking station).
macOS 12 Monterey is now released and addresses the clamshell / lid closed use case on Intel macbook computers.
mine is no longer working in clamshell mode. I've done nothing different. any advice?
Phil E. commented
Excited to hear there's a fix for this! I'm not quite ready to upgrade to Monterey as I'm a bit nervous about potentially bricking my 2015 Macbook Pro 13.
But I figured I'd mention that the legacy 5.2.5 DisplayLink build is still working great for me with Big Sur 11.6.1.
Here's a helpful thread that led me to the temp fix: https://displaylink.org/forum/showthread.php?t=67480
Michael Thompson commented
I am on a new M1 MacBook Pro 14" w/ M1 Pro chip. I have two external displays connected to a D3100 docking station. DisplayLink Build 1.5.0 58.125 installed.
Clamshell mode works just fine, but the laptop must be plugged in via the MagSafe charger. When unplugged, the external displays go black.
Very disappointing, the solution does not address my problem. My device is one of those who have just been dropped by Apple support so will not receive version 12.
I also note the admin has marked this as "completed" when the issue isn't addressed, it's just been ignored long enough it goes away for some users. Very poor form, at least mark it as "won't fix" which is more accurate.
I guess I'll have to keep doing my workaround and make sure to tell everyone I meet how poor the displaylink support for products is for anything other than Windows.
J C commented
I can confirm that clamshell mode now works on Intel Macs under Monterey 12.0.1. But unfortunately, my MacBook now goes into kernel panic whenever it screen locks because I walked away from my desk for too long. So one thing is fixed but another is broken?
So, was there ever even development with a 3rd party? Or was it just a wait and please people with messages scenario..?
Jasper Boot commented
I upgraded to macOS Monterey, 12.0.1 and I can confirm that clamshell mode works with DisplayLink Manager 1.5.0. build 58.125 on my MacBook Pro 13-inch, 2018 (Intel).
Jasper Boot commented
Seriously, your 'fix' is to wait for a new OS to be released? Besides that, 2 words: expectation management...
I fixed mine using the following legacy driver: https://www.synaptics.com/products/displaylink-graphics/downloads/macos-5.2.5?filetype=exe
Lukasz Grabka commented
This has to be a joke right ?! Alban Rampon do you guys even work there ? its almost a year!!!
Development Ovb commented
Clamshell works just with M1, rotation works with Intel.
Developing this very basic feature since '21 january and still in progress, without any further information.
This is a kind of sad joke.
Todd Rowe commented
Well it's 10 months later... any update here?
Lol 1 year and still "in progress" what a joke of a company
Adam Wright commented
any updates on this?
Jamie Hannaford commented
I find it absurd that this is not supported. It's probably one of the most basic features of a display link?
Apparently Development is STILL in progress with a third party...only going on 10 months - maybe we can reach a YEAR before Alban Rampon provides an update - wonder how many of us will still have our docks by then?
Thanks Valentin Ramire z, this worked. Does this mean that anytime I close my lid, it's going to stay awake?
This is so shameful that this issues has not been fixed since 2019??? I just purchased this docking station and it's kind of pointless, because I purchased it to use interchangeably with my MacBook and computers. It works great with the PC's but not with the MacBook Pro Retina 13" display mid 2014 model. I have a tiny desk so I purchased the docking station so that I could use the Mac in clamshell mode so it could be set to the side while I am working on my dual displays. Maybe we all need to blast DisplayLink on social media to get a faster response.
Michael Johnson commented
Thought I'd update to say that I decided to completely bail on my $350 DisplayLink dock. Went with a $70 Lention plug & play (no drivers needed) dock from Amazon and it's working like a charm, EVEN IN CLAMSHELL / CLOSED MODE!
I recommend you all do the same.
This company is a JOKE! 8 months and no update… they don’t care about their customers at all. This is not some random feature we are asking for here … we just want this now useless block of plastic to work!!
I went all the way back to Jan for comments and have not seen one update from Alban… wonder if he even works at Displaylink anymore?? I am a software developer and I’m pretty confident if I broke something and customers were upset and potentially leaving our company and still had no fix or any type of update after 8 months I probably would be let go… thanks for ignoring your customers Displaylink….