Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
-
Stephen Prensky commented
I just updated to High Sierra MacOS 10.13.4 and installed displaylink driver 4.3.1. The external display that is using the Displaylink device is now mirroring the built-in laptop display instead of serving as a desktop extension, as it did under MacOS 10.10.5.
Is there a fix?
-
AdminWim (Admin, DisplayLink) commented
@Amin - daisy chaining requires Mac to support DisplayPort MST, which is nothing to do with DisplayLink technology. DisplayPort MST is not supported by Macs I think. Are you sure you have a DisplayLink dock, and not a USB C alternate mode dock, which would need MST support on the host computer to support 2 displays daisy chained?
-
Amin commented
@Jacob, true. I sometime have the same behaviour. The thing that I'm really missing is DaisyChaining. Basically I would like to connect the USB-C cable (which is connected to a HP dock) and get 2 monitors extended. Right now the only setup that works for me is to use HDMI for 1 monitor and DP for the other one. Above that the HDMI port on HP dock is sort of mirrored to DP. So I had to add a dongle between HP dock and Mac that provides a HDMI port. It's a messy setup and I would like to get rid of the dongle and hopefully mad fans on Mac.
-
jacob commented
@Amin: There's an explanation for that, see my 2 comments written on Nov 9th. Although we still haven't heard a word from DisplayLink on WHY DisplayLinkManager behaves like this.
Unacceptable product and customer support.
-
Amin commented
MP2018. on v5.0.1 and Mojave 10.14.0 and my fans are like ppffffffffff
-
C Harvey commented
Displaylink has been broke many times prior to Mojave and after Mojave.....is there any chance you will get fixed so this can remain stable....
-
Robt commented
I cannot install driver 5.0,1 -- the installer says it's a downgrade and won't allow it.
-
banoney commented
Hi all! I used to check this forum everday... stopped checking with Mojave out. My company finally released it to the general pop and worked great at first. But since I haven't been here awhile, I assume this may have already been asked?
But is anyone else having issues unlocking their Mac with their Apple Watch? I get the error "can't use apple watch to sign in because you are screen sharing". I unplugged my thinkpad usb3 dock and apple watch worked fine. plugged it back in and got the same error. Is this a known issue? (anything I search on DisplayLink seems to refer to older Mac OS's which for me worked fine before High Sierra but now it's an issue with Mojave).
Thanks!
-
Chris commented
I uninstalled and reinstalled the 5.01 driver after updating to 10.14.1. I had the blank black screen after updating to 10.14.1 and Mojave did not see the display. Uninstalling and reinstalling the driver fixed the issue.
-
grokik2344 commented
Do we know when Mojave 10.14.2 will be released?
-
jacob commented
(Update to my previous comment, see below)
17 minutes. That's all I got before image corruption this time. UNRELIABLE and USELESS are the right words for DisplayLink docks.
And regarding sluggishness: my MacBook Pro is dual-graphic. When the screens are connected with cheap USB-C->DP dongles, everything works brilliant and I can see (in System information app) that my AMD Radeon card has two screens connected. Additionally, Activity Monitor app gives me information about which graphic card is used, and it is the "High performance" one. (If you want to find out yourself, check out the "Energy" tab, and the table in the bottom of the app, it will say either "Graphic card: Integrated" or "High perf.")
However, when I connect my screen to the dock, computer stops using the dedicated high performance graphic, and falls back to using the integrated one. Hence the sluggishness I guess.
What a useless piece of hardware and software, DisplayLink.
-
jacob commented
With 10.14.1 and driver 5.0.1 I can get it to run with two standard resolution (no 4K) screens connected to my HP dock with DisplayPort. Sometimes the image on both screens get "corrupted" (just random lines white and dark, sometimes magenta and other colors, no desktop whatsoverever).
But even when it's not corrupted, I can't help but notice HOW SLUGGISH it is compared to using two separate USB-C->DP dongles, and connecting my screens though them.
In the Activity Control app I can see how a process named "DisplayLinkManager" kind of eats my CPU even when I'm doing NOTHING. Just having Activity Monitor and one Safari window open (to write this) makes DisplayLinkManager use between 10-15 % of CPU on a top notch 2017 MacBook Pro.
Can DisplayLink answer this: why is your solution so much slower than simple, dedicated, $15 dongles? I'm not talking about gaming with ridiculous FPS expectation but basic code editor and browser work.
-
Filipe commented
Can we please get a fix on DisplayLink for multi-monitor support in MacOS Mojave? We can only use dual-monitor with mirroring which is pretty surprising - non-mirroring just doesn't work, black screen. The same applies to the Beta 6 you provide. The last version is from October and we're already in November... Can you please prioritize this fix?
-
Rok commented
on Macbook Pro 15" 2018, Driver 5.0.1 and macOS 10.14.2 beta I'm still getting the same as with 10.14. and 10.14.1, which is 1 additional screen only, the other one is blank.
Using plugable usb-c dock -
Bodo Warkentin commented
Driver 5.0.1 does not work with macOS 10.14.2 DP1(18C31g) ...
on a Macbook Pro 2012 15-inch , i7, 16GB Mem, Nvidia GeForce GT650M, Intel HD 4000, SSDOn macOS 10.14.1 it did work.
-
Jared commented
Macbook 2018 13 inch here.
Running MacOS 10.14.2 and with the 5.0.1 DisplayLink software I',m finally thinking I'll get to use my Delll D6000 dock with my macbook. Unfortunately one of my monitors is rotated 90 degrees and the DisplayListManager eats a whole cpu core and then some while only providing 30 Hz. I thought today would be my 1 cable dream come true. Nope. Not yet.
DisplayLink, please get a fix for the poor rotated display performance and ensure full 60 Hz. Btw, I'm using 2 Dell 4k UltraSharp (U2718Q)
-
James commented
I have tried every fix out there and nothing is working for mojave.... just a black screen, not even a cursor. Any fresh new ideas anyone has other than reinstalling the drivers over and over?
-
shun jian commented
BUt the 2013 macbook air does not work with it.......
-
Abbie commented
This thing finally works on MBP 2018, Driver 5.0.1 and 10.14.2!
-
Pekka commented
I can confirm too that 10.14.2 beta + DisplayLink 5.0.1 made external display work as it should. I'm using Macbook 2018 and Lenovo's docking station.