Skip to content
FORUM DRIVERS

I suggest you ...

← DisplayLink Feature Suggestions

Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews

The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.

2,747 votes
Vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
TOULEMONDE shared this idea  ·   ·  Report…  ·  Admin →
completed  ·  AdminAlban Rampon (Senior Product Manager, DisplayLink) responded  · 

Dear DisplayLink macOS users,

We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257

If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004

Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301

Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.

We thank you for your feedback on DisplayLink products that helps us further improve our product offering.

Kind regards,
Alban

Show previous admin responses (17)

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Bekzat Sadykov commented  ·   ·  Report

    Thank you guys.
    4.3 beta 3 works fine with my MBP mid 2014 and Asus Zenscreen portable monitor.

  • Keith commented  ·   ·  Report

    Thanks. The new driver works well for me.

  • Krissy commented  ·   ·  Report

    My monitor didn't go blank after I upgraded to the Mac OS 10.13.4, but the higher resolution I was using (2560x1080) when I connected my laptop to my monitor through the DisplayLink device is not longer available. Will the solution for the problem you mentioned also restore the 2560x1080 resolution that I need?

  • Anonymous commented  ·   ·  Report

    The new drivers is useless for me, I don't need to clone a screen but to recover my 3rd screen.

  • Anonymous commented  ·   ·  Report

    Out of this page for 2 weeks and things continue same. I am glad of my decision of buying a new Mac and continue working without the DL useless device. They are aware and doing solid progress... toward nowhere.

  • Bryce commented  ·   ·  Report

    Beta 3 works, however, there is no support to rotate the display. Many people, including myself use a portrait secondary display, while using landscape as primary. This needs to be resolved.

  • banoney commented  ·   ·  Report

    i have a macbook air 2017 and my setup was laptop + two monitors (one rotated)

    airplay works for one monitor but so does just using a displayport cable. tried to do one hdmi monitor via displaylink hub (thinkpad usb3 hub) and displayport. works for about 60 seconds but then one monitor goes into mirror mode. and rotating doesn't work at all in any configuration.

    overall - nice attempt but 3 monitors in any sneaky way seems to be a no. and anything with airplay seems to make rotating a no as well. too bad. just have to wait more... and more...

  • Deltoid commented  ·   ·  Report

    After installing the driver and restarting, I didn't see any item under airplay but as others have mentioned, unplug the dock and reconnect and you get a notification asking to enable 'DisplayLinkUserAgent' https://support.displaylink.com/knowledgebase/articles/1854724 Enabled that and chose separate display and it works now.

    If you want to try other resolutions besides 720 and 1080, you have to hold down the OPTION key and click the 'scaled' radio button (not the shift key as the FAQ states). Those extra resolutions were too blurry for me so I will stick with 1080 even though it's letterboxed.

    At least I have extended mode back now. Thanks

  • nick commented  ·   ·  Report

    thanks DL works like a charm.

  • Roy Caratozzolo commented  ·   ·  Report

    Works well... If you use a connection sniffer you'll need to allow the local connections. Fan is running higher however....... but at least there is a solution. I called this would be the fix waaaaaay back when this thread started since the Duet team did it this way. Cookie for me!

  • Flick Simpson commented  ·   ·  Report

    For you guys that dont see AirPlay icon in right >>> Go to Sistem Preferences / Displays and check "Show mirroring options in the menu bar when available" then pull AirPlay Display tab from OFF to DisplayLink if needed, if not just do rest in AirPlay option at right corner...

  • Phil B commented  ·   ·  Report

    This fix made things worse.

    Now the one of my two external monitors that is actually showing something other than blackness comes in and out of connection so the mac goes to its lock screen occasionally when I'm in the middle of something. I wouldn't recommend this update to others.

  • Shaneo Connor commented  ·   ·  Report

    Nice to get my second monitor back. I use a 13" MBP mid 2012 and the new driver worked using the DisplayLink Airplay from the dropdown .

    Good job for now

  • Marco Estrada commented  ·   ·  Report

    I am really grateful for your effort. The solution works, but resolution as you declare is very poor. I know it was an Apple problem, I have another solutions from other companies and all of them have the same problems and took the same solutions (Airplay). What we have to do as users to push Apple to make a new release?

  • Rob D commented  ·   ·  Report

    If you don't see the AirPlay icon, disconnect the Display link adapter and reconnect it. Then connect to DisplayLink through AirPlay and then configure your screens through the System Preferences.

    Working for me, but the resolution isn't correct so it's fairly grainy. Okay for graphics, but not for reading text,

  • Michael commented  ·   ·  Report

    Didn't work for me. I'm not putting more than 5 minutes into this, and hit a dead end. No airplay icon, the fix is mickey mouse... I'm so sick of this. Spoke with a Lawyer friend who specializes in class actions. He's investigating...

    A refund is the minimum we should be getting for this nonsense.

  • Flick Simpson commented  ·   ·  Report

    Ok, I followed all instructions...give DisplayLinkUserAgent all permissions but the only thing I get is cloned/mirror mode. I don't see AirPlay icon in right corner. Any help? please

  • Marcello commented  ·   ·  Report

    Worked for me easily, just installing the beta 3, even without restarting.

    Upgrading to OS 10.13.4, my Asus MB 169B+, always used as an extended monitor, was blank (black) after the Asus splash screen.

    Now it's back.

1 2 … 52 54 56 … 104 105

DisplayLink Feature Suggestions

Categories

Feedback and Knowledge Base

(thinking…)