Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
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Big J commented
Topic still says 10.13.4 ... now we are on 10.13.6... Topic is like 5 months old. Even if you find a fix how long will takes to get the new one? I think you're done. Too behind. I have 8 work station at my office. I'll find new solutions, you're not - unfortunately - worth of trust anymore
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Anonymous commented
Alban... a real solution? If you can find one after 5 months....
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Anonymous commented
Wow... 3 months and no solution. U are a great team lol! Concurrency already found a solution a couple of days after last release (4 days ago)... Close your company if you can't offer services.
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Anonymous commented
Oh come on.. please give us a timeline.
Doesn't look like you really work on that problem -
Mike commented
You all deserve to lose your jobs. Going on what... 4+ months now? Pathetic.
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Natalie B commented
After months of waiting , I got my laptop display and two monitors working. First external monitor is Thunderbolt 2 to VGA. Bought a used Apple TV 3rd gen to use second monitor with HDMI via AirPlay. I could never get the DisplayLink to work via Airplay workaround but the Apple TV worked right away. Back in business and no more USB and I don’t have to worry about this anymore! Praise the Lord!
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banoney commented
i've come to this webpage everyday for months waiting for a fix. it's actually my browser homepage when i boot up. sad really.
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Josh commented
I keep coming back to check for progress. Each time I see that the "update" date has changed, but there is no new information about a permanent solution.
It's nice that you are keeping us updated on how the problem is getting worse. But we are coming here for an update about how the SOLUTION is progressing.
QUOTE FROM THE ARTICLE ABOVE:
"...restore full extended display support for multiple DisplayLink displays in a future release of macOS..."IS there progress being made on your end? Are you fixing it, or are you just waiting around for Apple to come out with its next version of the OS in which this problem hopefully won't present itself?
Are you actually doing anything, or are you just shrugging a lot in hopes that Apple will do something at some point?
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Anonymous commented
This will be fixed forever in the next build--I've also got some snake oil to sell you, cures everything.
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Adrian commented
Give us a timeline for your releases so that we are not in the dark. This also allows us to provide constructive feedback aside the grief we are all feeling..
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Damien commented
Update - Colleague definitely has extended working (Mac Air 13") and the odd time needs to re boot but it works !!!!
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Ana commented
I blame Mac, no DisplayLink. My 3-monitor setup was working flawlessly until this latest High Sierra release.
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Eamon commented
Just plain works
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Anonymous commented
You guys need to at least communicate. This is beyond patience. It wouldn't be as bad if someone was on here updating every other day letting everyone know you are all still heavily involved. Or try being more transparent. I feel like i i've been scammed by a bad kickstarter. Im on 10.13.3 forever.
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Anonymous commented
Can you guys just cut a deal with Apple? :)
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Anonymous commented
After this debacle I'm 100% never buying a DisplayLink product again. I haven't been able to use my monitors for months and that's completely unacceptable. We have a whole office full of people that are using the exact same dock and monitor setup that are experiencing the same thing. We are all convinced of never buying another DisplayLink product again. Good job killing off your user base DisplayLink. RIP.
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Richard Bird commented
Is there an ETA on the patch? Keep up the great work!
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Disappointed User commented
Alright, so I bought a Dell D6000 Universal Dock. I came to the conlusion that it is not as universal as they advertise.
After some research I found out that DisplayLink created their technology by reverse engineering some proprietary Apple Mac OS API's. This means that even IF they are able to fix it again, it is very likely to break again in the future when apple updates their API's again (like they did this time).
I'm returning my dock and never buying any scammy DisplayLink hardware again.
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Aniello Falcone commented
What about the fourth developer release for macOS 10.14? There are some news with this version?
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Terran Taylor commented
Just purchased an MPC Touch only to find out that I can't use the touch screen because my OS is up to date? WOW!!!!!!!!