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Andreas Deuschlinger

← DisplayLink Support

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  1. Netflix playing sound only, no picture

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    84 comments  ·  DisplayLink Feature Suggestions  ·  Admin →
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    Andreas Deuschlinger commented  · 

    Dear Alban,

    Thanks for your answer.

    Meanwhile I contacted various manufactures for USB-C docking stations and I directly asked them about HDCP-support for 4K at 60Hz.
    So far Elgato, Sonnettech and Delock (I could only test 4k at 30Hz) confirmed HDCP support.

    It can be clearly done, as other products work as expected on macOS Mojave.

    I have returned my currently broken Videoseven Docking Station and will replace it with a feature-complete one.

    Kind Regards,
    Andreas

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    Andreas Deuschlinger commented  · 

    @Alban

    Thanks for your reply.

    Though your statement is incorrect.
    I just bought this docking station from Videoseven:
    http://www.v7world.com/us/products/docking/universal-usb-c-with-power-delivery-dual-docking-station.html

    Which clearly states in it's manual that the DisplayLink Driver needs to be installed.
    Furthermore I reached out to Videoseven and they confirmed that HDCP isn't working.

    Unfortunately all manufactoures using white-label Hardware based upon DisplayLink are broken, this affects brands like Wavlink, Videosefen, i-Tec, etc.

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    Andreas Deuschlinger commented  · 

    Hello,

    I just bought an Thunderbolt-3/USB-C Docking Station using DisplayLink Manager 5.0.1.
    Everything seemed to be easy to setup, but unfortunately as soon as I wanted to watch movies on my external 4k Screen connected over DisplayPort iTunes threw an error that my screen is not supporting HDCP protected content playback.
    Which is incorrect, it all worked perfectly fine, with my old Docking Station for Thunderbolt 2 at my old Macbook Pro.

    I'm running MacOS Mojave at both devices.
    I'm a professional Software Engineer and I know it must be possible, as it's clearly working with other manufactures.

    May I ask you to give this high prio, it's unacceptable that this docking station offers dual 4K monitor at 60Hz by HDMI or DisplayPort, still not supporting high resolution content properly.

    Please add this important information to your caveats section.
    I wouldn't bought it if I had known this bug earlier.

    Andreas Deuschlinger supported this idea  · 

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