macOS App: Clamshell / Lid Closed Mode
The macOS App driver does not allow me to operate on external monitors with the laptop closed. I had to uninstall the driver and reinstall the one from November to be able to work in clamshell mode. This is glitchy in the old driver, often freezing my computer. I was hoping to see this stabilize so I wouldn't have to restart so often (almost every time I disconnect my laptop from the docking station).
Development is in progress with a third party.
I having the same issue with Big Sur, and I find a trick to avoid this. I plugged on one of my external monitors the DisplayPort cable and the HDMI cable and on the other just the display port cable. I can now let the lid closed. Hope this helps.
SOLUTION! (for now I hope):
1: Uninstall the DisplayLink Manager
2: Instal the Legacy driver (Older Version), it supports clamshell-mode-> https://www.displaylink.com/downloads/file?id=1636
David Stone commented
Same issue here - 2 external monitors connected with display link hub. New MBP 13" with the M1 Chip. No problem with lid open. As soon as I clamshell it, monitors go dark and look for signal. Nothing... Please advise on timing of the fix.
Just installed big sur (released version) on my Macbook Pro and can absolutely confirm the issue is happening to me. Open laptop lid and external monitors, everything works as you'd intend. Close the laptop lid, monitors black out.... come back and force a login, which does work for about 10 seconds, then repeats on an endless loop!
Anyone still having this issue? Running the newest version of MacOS and driver and my screen keeps shutting off when the clamshell is closed.
Very much in need for this. Please provide update
Really would like an update on this. I'll probably be switching to a non-DisplayLink dock if I don't hear anything since it has been awhile since any update. Is it just not feasible?
C M commented
@albanrampon can we get an update on how this is going - has it even entered implementation/sprint yet? I would imagine a fix has been in the works since Big Sur Public beta... this is sorely needed, especially for those of us contemplating buying new Big Sur machines or even that just want to upgrade our current machines! I understand there's several parties involved but we need it
Peps C commented
@Alban Rampon how is the feasibility testing/development going started in back in August? We really need a clamshell mode fix ASAP. If a fix isn’t provided very soon, I & others will have no option but to switch from using displaylink products to competitor products which provide working clamshell functionality. Many Thanks, Peps
Same Issue here with a 2019 MBP 16 and the Dell D6000 Docking Station.
Julio Sánchez commented
Also in the same situation, got a Dockstation with idea of getting my Mac clamshell'ed but I've realized this doesn't work with DisplayLink. Hoping a resolution. Thanks
Steve Willis commented
On top of that, whenever my Mac laptop is closed, your drivers force the "home" screen (the one with the menu bar) to be on a screen of its choosing, rather than allowing me to specify which one I want it to be. Catalina 10.15.7
Totally agree here, I'm running Catalina 10.15 and Clamshell mode still doesn't work which is incredibly frustrating.
When will this be available?!
Hi guys, since stable Big Sur is already out and the problem still persists - do you have any plans to fix this soon? It is really annoying - I have 3 monitors and I still have to keep my lid open to prevent from disconnecting them all when working on the dock.
Running this on Big Sur is a pain in the Buxxx ... it is really ridiculous that you provide such driver to the community. buying HW for 200+ Euros and you can't use it with an OS upgrade as you used it before.
please fix this asap.
I have the same problem that "I see the same thing, both external monitors turn off every ~10 seconds"
Need this. very important
A solution is in design but does not only involve DisplayLink/Synaptics. All parties involved do understand this is a very important feature.
I hope you come up with a solution to this quickly, because without this upgrading to Big Sur is not an option.
This issue is also on MacOS 11 Big Sur. I am also experiencing this across two devices, a 2019 Macbook Air, and a 2016 Macbook Pro, we are using a targus dock, and a 34inch 4k display, the screen works well with the macbook screens open, but as soon as I close the lid/use clamshell mode, the screens flicker on/off and eventually the device sleeps.
Please can this be fixed, as you have this sorted in the previous software, and this is clearly an issue for many users.
Zubair Hussain commented
So I've got the exact same issue, but found some weird fix that I'm hoping will help DisplayLink fix the problem!
I've got my Macbook plugged into a Dell D6000 dock (the exact same behaviour also happens with a Startech DK30CH2DEPUE).
If I have the Macbook plugged into the dock, put the Macbook in clamshell mode, and have two external monitors connected via DisplayPort; I see the same thing, both external monitors turn off every ~10 seconds, and I have to click a button on the mouse to "wake" them up again.
The monitors definitely lose signal as they begin cycling through inputs;
However, the magic happens when I connect a USB-C to HDMI lead into the Macbook, plug this into one of the monitors. NOTE: I DO NOT USE THE SCREEN ON THIS HDMI INPUT, however just this cable being plugged in causes all the external monitors to stop this weird going-to-sleep behaviour.
I've made sure both monitors are still using the DisplayPort inputs from the dock.
I've repeated this experiment with two docks, two sets of DisplayPort cables and the behaviour is always the same.
Hopefully that helps someone debug this issue!