macOS App: Clamshell / Lid Closed Mode
The macOS App driver does not allow me to operate on external monitors with the laptop closed. I had to uninstall the driver and reinstall the one from November to be able to work in clamshell mode. This is glitchy in the old driver, often freezing my computer. I was hoping to see this stabilize so I wouldn't have to restart so often (almost every time I disconnect my laptop from the docking station).
macOS 12 Monterey is now released and addresses the clamshell / lid closed use case on Intel macbook computers.
C M commented
@albanrampon can we get an update on how this is going - has it even entered implementation/sprint yet? I would imagine a fix has been in the works since Big Sur Public beta... this is sorely needed, especially for those of us contemplating buying new Big Sur machines or even that just want to upgrade our current machines! I understand there's several parties involved but we need it
Peps C commented
@Alban Rampon how is the feasibility testing/development going started in back in August? We really need a clamshell mode fix ASAP. If a fix isn’t provided very soon, I & others will have no option but to switch from using displaylink products to competitor products which provide working clamshell functionality. Many Thanks, Peps
Same Issue here with a 2019 MBP 16 and the Dell D6000 Docking Station.
Julio Sánchez commented
Also in the same situation, got a Dockstation with idea of getting my Mac clamshell'ed but I've realized this doesn't work with DisplayLink. Hoping a resolution. Thanks
Steve Willis commented
On top of that, whenever my Mac laptop is closed, your drivers force the "home" screen (the one with the menu bar) to be on a screen of its choosing, rather than allowing me to specify which one I want it to be. Catalina 10.15.7
Totally agree here, I'm running Catalina 10.15 and Clamshell mode still doesn't work which is incredibly frustrating.
When will this be available?!
Hi guys, since stable Big Sur is already out and the problem still persists - do you have any plans to fix this soon? It is really annoying - I have 3 monitors and I still have to keep my lid open to prevent from disconnecting them all when working on the dock.
Running this on Big Sur is a pain in the Buxxx ... it is really ridiculous that you provide such driver to the community. buying HW for 200+ Euros and you can't use it with an OS upgrade as you used it before.
please fix this asap.
I have the same problem that "I see the same thing, both external monitors turn off every ~10 seconds"
Need this. very important
A solution is in design but does not only involve DisplayLink/Synaptics. All parties involved do understand this is a very important feature.
I hope you come up with a solution to this quickly, because without this upgrading to Big Sur is not an option.
This issue is also on MacOS 11 Big Sur. I am also experiencing this across two devices, a 2019 Macbook Air, and a 2016 Macbook Pro, we are using a targus dock, and a 34inch 4k display, the screen works well with the macbook screens open, but as soon as I close the lid/use clamshell mode, the screens flicker on/off and eventually the device sleeps.
Please can this be fixed, as you have this sorted in the previous software, and this is clearly an issue for many users.
Zubair Hussain commented
So I've got the exact same issue, but found some weird fix that I'm hoping will help DisplayLink fix the problem!
I've got my Macbook plugged into a Dell D6000 dock (the exact same behaviour also happens with a Startech DK30CH2DEPUE).
If I have the Macbook plugged into the dock, put the Macbook in clamshell mode, and have two external monitors connected via DisplayPort; I see the same thing, both external monitors turn off every ~10 seconds, and I have to click a button on the mouse to "wake" them up again.
The monitors definitely lose signal as they begin cycling through inputs;
However, the magic happens when I connect a USB-C to HDMI lead into the Macbook, plug this into one of the monitors. NOTE: I DO NOT USE THE SCREEN ON THIS HDMI INPUT, however just this cable being plugged in causes all the external monitors to stop this weird going-to-sleep behaviour.
I've made sure both monitors are still using the DisplayPort inputs from the dock.
I've repeated this experiment with two docks, two sets of DisplayPort cables and the behaviour is always the same.
Hopefully that helps someone debug this issue!
Eric Gray commented
Experiencing this issue as well. Hoping this gets fixed soon!
This resolved the issue for me:
Uninstall display link manager and install the display link driver, as explained in the post by KatarzynaKowalczyk at 08-28-2020, 09:38 AM here: https://www.displaylink.org/forum/showthread.php?t=67302
Same issue here. Has this issue been resolved? Fix needed quite urgently.
Nazar Kulyk commented
I can confirm this issue. As soon i close my laptop its not really operable.
I didnt found any way to roll back the installation.
Also if i check WebPages for solution it says me about kext, and with new Driver there are no kext. At least i didnt found any.
same problem: does not work in clamshell mode, tried with fix described below without success. Irritating. Some help please DisplayLink? ty.
Paul Walker commented
I have purchased the Universal Twin HD Pro USB Docking Station for my Mid 2012 MacBook Pro / Catalina 10.15.7 .
Clamshell mode does not work and multiple monitor setup is very clunky. Are these issues going to be addressed ? Very frustrated, along with all the other users on these forums...Is anything being done to resolve these issues ??
The approach with installing the legacy version (5.2.5 DisplayLink USB Graphics Software for macOS) only partly works for me. The lid mode works, but you cannot disconnect from the docking station properly (i.e. pull off the cable and run). Once you do that, the mac gets freezed and you have to restart (no go!).
I am running 10.15.7 on a 2018 MacBook Pro.