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Support Ubuntu 18.04

Hi I'm inquiring about when support for Ubuntu 18.04 and the Linux 4.15 kernel. I sent a paper letter to the Palo Alto office, but have not received a response.

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    Jason Costello shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    40 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Hi, has anyone else reported immediate resume after suspend or hibernate under kernel 5.18 and the new DisplayLink driver (5.1)? Reverting back to 4.4 DisplayLink fixed the issue.

      • G commented  ·   ·  Flag as inappropriate

        Hi, I have the D3100 and have the DELL XPS 13 with preinstalled UBUNTU 18.04 (VERSION="18.04.1 LTS (Bionic Beaver))

        I have a DELL ultrasharp 34 monitor. And I am using the docking station to connect it to via HDMI.

        I have downloaded the driver for the docking station, correct version and it seems to have installed successfully, and run the version as instructed ... but it doesn't seem to work ... the docking station seems to be connected but I get a bad signal with the monitor

        The monitor gets 1/4 snow, 3/4 blue screen. 1/4 snow has a static background image of something ....but overall non-functional.

      • G commented  ·   ·  Flag as inappropriate

        Hi, I have the D3100 and have the DELL XPS 13 with preinstalled UBUNTU 18.04 (VERSION="18.04.1 LTS (Bionic Beaver))

        I have a DELL ultrasharp 34 monitor. And I am using the docking station to connect it to via HDMI.

        I have downloaded the driver for the docking station, correct version and run the version as instructed ... but it doesn't seem to work ... I get a bad signal with the monitor

        The monitor gets 1/4 snow, 3/4 blue screen. 1/4 snow has a static background image of something ....but overall non-functional.

      • Martin commented  ·   ·  Flag as inappropriate

        Got it working, but very unstable for kernel 4.20. Any roadmap for driver to kernel 4.20?

      • eclf commented  ·   ·  Flag as inappropriate

        Hi there,

        I have a Linux machine (Ubuntu 18.04); I went through the steps to download and install the driver to for the DisplayLink device, but I am still unable to connect to the external monitors. Doesn't look like the device is being recognized at all. I've tried a bunch of things from the internet, but nothing seems to be working!

        Could you please assist?

        Cheers

      • Anonymous commented  ·   ·  Flag as inappropriate

        How can you charge people money for a product that does mot work? It's a joke to get your driver installation to work in Ubuntu 18.X regardless of kernel version.

      • mike commented  ·   ·  Flag as inappropriate

        Is there a fix for this coming soon?

        ERROR (code 3): Failed to build evdi/4.2.29. Consult /var/lib/dkms/evdi/4.2.29/build/make.log

        scripts/Makefile.build:291: recipe for target '/var/lib/dkms/evdi/4.2.29/build/evdi_gem.o' failed
        make[2]: *** [/var/lib/dkms/evdi/4.2.29/build/evdi_gem.o] Error 1
        make[2]: *** Waiting for unfinished jobs....
        /var/lib/dkms/evdi/4.2.29/build/evdi_fb.c: In function ‘evdifb_create’:
        /var/lib/dkms/evdi/4.2.29/build/evdi_fb.c:369:33: error: ‘FBINFO_CAN_FORCE_OUTPUT’ undeclared (first use in this function)
        info->flags = FBINFO_DEFAULT | FBINFO_CAN_FORCE_OUTPUT;
        ^~~~~~~~~~~~~~~~~~~~~~~
        /var/lib/dkms/evdi/4.2.29/build/evdi_fb.c:369:33: note: each undeclared identifier is reported only once for each function it appears in
        cc1: some warnings being treated as errors
        scripts/Makefile.build:291: recipe for target '/var/lib/dkms/evdi/4.2.29/build/evdi_connector.o' failed
        make[2]: *** [/var/lib/dkms/evdi/4.2.29/build/evdi_connector.o] Error 1
        scripts/Makefile.build:291: recipe for target '/var/lib/dkms/evdi/4.2.29/build/evdi_fb.o' failed
        make[2]: *** [/var/lib/dkms/evdi/4.2.29/build/evdi_fb.o] Error 1
        Makefile:1563: recipe for target '_module_/var/lib/dkms/evdi/4.2.29/build' failed
        make[1]: *** [_module_/var/lib/dkms/evdi/4.2.29/build] Error 2
        make[1]: Leaving directory '/usr/src/linux-headers-4.20.0-042000-generic'
        Makefile:22: recipe for target 'all' failed
        make: *** [all] Error 2

      • Anonymous commented  ·   ·  Flag as inappropriate

        I am using a laptop with one usb c displayport alt mode port and one hdmi port. I connect 2 external monitors to the laptop and another monitor via displaylink adaptor i.e. 4 monitors in total in windows 10.

        However when I try to do the same within Ubuntu, using the displaylink adaptor as the FOURTH screen will cause all screens to go haywire, i.e. all 4 screens will display the same 'messy' screen. if I unplug the Hdmi monitor, i.e only 3 screens in total, everything goes back to normal.

        So I suspect that Ubuntu havent been coded to handle 4 screens within this setup.

        Does anyone know how to fix this issue? is there a manual setting to override the display configuration?

      • Anonymous commented  ·   ·  Flag as inappropriate

        The 18.04 installer doesn't work.

        ERROR (code 3): Failed to build evdi/4.4.24. Consult /var/lib/dkms/evdi/4.4.24/build/make.log

      • [Deleted User] commented  ·   ·  Flag as inappropriate

        The 18.04 installer doesn't work.

        ERROR (code 3): Failed to build evdi/4.4.24. Consult /var/lib/dkms/evdi/4.4.24/build/make.log

      • Adrian Gurney commented  ·   ·  Flag as inappropriate

        @john111
        Unfortunately solution provided to disable "suspend on idle" did not resolve issue,
        #### Disable audio suspend
        * `sudo gedit /etc/pulse/default.pa`. Comment out the line indicated below.

        ```
        ### Automatically suspend sinks/sources that become idle for too long
        # load-module module-suspend-on-idle
        ```

        Have two ThinkVision HDMI monitors connected by Displaylink, neither is detected.

      • Vahid commented  ·   ·  Flag as inappropriate

        Display-Link does not detect connected monitors on Ubuntu 18.04.1 LTS. I used displaylink-driver-4.4.24.run.

      • john111 commented  ·   ·  Flag as inappropriate

        Solution found on the forum for those who have problems with monitors that goes on sleep mode randomly :

        #### Disable audio suspend
        * `sudo gedit /etc/pulse/default.pa`. Comment out the line indicated below.

        ```
        ### Automatically suspend sinks/sources that become idle for too long
        # load-module module-suspend-on-idle
        ```
        https://www.displaylink.org/forum/sh...t=65476&page=2

      • Adrian Gurney commented  ·   ·  Flag as inappropriate

        Display-Link does not detect connected monitors -

        Ubuntu 18.04.1 LTS

        Linux orion 4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

        displaylink-driver-4.4.24.run

      • Vahid commented  ·   ·  Flag as inappropriate

        DisplayLink 4.4 is not working on Ubuntu 18.04! I tried several times but without success.

      • Petra commented  ·   ·  Flag as inappropriate

        Hi,
        I have the same problem whit the backouts. It randomly turn out the monitors and I have to reconnect the device. (I use DELL - notebook, monitors and dockStation) Can you please help me?

      • John commented  ·   ·  Flag as inappropriate

        Same problem here. Screens turn off randomly on ubuntu 18.10. Have to disconnect and reconnect the device. Very annoying.

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