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Support for unlock with Apple Watch

In both macOS High Sierra 10.13.x and Mojave 10.14, the "Unlock with Apple Watch" feature doesn't work if a DisplayLink display is connected. In 10.13.x it would just silently fail. In 10.14 you now get a slightly more informative message: "Unlocking with Apple Watch is not available while your screen is being shared".

I understand that this may be another macOS limitation that is difficult or impossible to work around but it would be great if this could be addressed.

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    Ramesh Dharan shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Support for unlock with Apple Watch
        In both macOS High Sierra 10.13.x and Mojave 10.14, the "Unlock with Apple Watch" feature doesn't work if a DisplayLink display is connected. In 10.13.x it would just silently fail. In 10.14 you now get a slightly more informative message: "Unlocking with Apple Watch is not available while your screen is being shared".

        I understand that this may be another macOS limitation that is difficult or impossible to work around but it would be great if this could be addressed.

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        Ramesh Dharan shared this idea · Sep 25, 2018 · Flag idea as inappropriate…
        DECLINED ·
        ADMIN
        Wim (Product Manager, DisplayLink) responded · Oct 1, 2018
        This is being declined as it would need to be fixed by Apple. There is nothing we can do in the DisplayLink driver to fix this.

        If you are affected by this issue, please raise it with Apple at https://developer.apple.com/bug-reporting/.

        1 comment

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        AvatarAnonymous commented · Just Now · Delete
        I hate this problem. It works if I shortcut the display cable directly into the display port but then I need both that one and the USB hub-cable that kills part of the value with DisplayLink but it's much worse to miss the Apple Watch unlocking value so I just want to echo the message here for you to take it directly with Apple since it is a big issue for a lot of people. I reported, logged and worked with Apple many hours since they release Mojave but still not feedback from Apple.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I hate this problem. It works if I shortcut the display cable directly into the display port but then I need both that one and the USB hub-cable that kills part of the value with DisplayLink but it's much worse to miss the Apple Watch unlocking value so I just want to echo the message here for you to take it directly with Apple since it is a big issue for a lot of people. I reported, logged and worked with Apple many hours since they release Mojave but still not feedback from Apple.

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