Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
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Pat commented
Please notify me once there is a fix.
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Luis Ortiz commented
For what it is worth, on my docking station, the 4K port is still operational, so I was able to go back from a mirrored screen to a 2 screen setup. Not my preferred 3 screen option, but better than no extended desktop!
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a user since IIci commented
Today I purchased a new external display GeChic On-lap1503H (replacing MB16+ by ASUS depending on DisplayLink driver) and Apple USB-C digital AV multiport adaptor (MJ1K2AM/A), and finally got back to 3 external monitor (totally 4 monitors including the macbookpro itself) setting under 10.13.3 and finally updated to 10.13.4 maintaining the 4 monitor state. About $360+$75 is a cheaper solution than buying eGPU box. Well, in the next update by Apple, this solution might be blocked?!?
Anyway, bye now. --- from a user since IIci -
thomas commented
This is crazy! You knew for months this update was coming, it has been here for weeks, and you still have not been able to figure it out.
the loss of productivity for your customers is enormous. You are either to go weeks without having multiple monitors or spend time restoring to a previous OS version.
Wasteful and frustrating.
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Anonymous commented
Working again here. Thanks DisplayLink.. Love your product.
Had to install Windows on my Macbook, since Apple blows big time.
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Adrian commented
It's a week since you posted this and a week that we have all been struggling with our workflows. Don't you think it's time that we had an update from you?
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Hugo Jesus commented
Hi,
I am with the same problem, please add me to the email list for updates on the driver, because I bougth the Display Link last week, and today I updated my Macbook, for my real mistake but I want the maintain the Display Link.
Regards,
Hugo jesus -
Andy Freeman commented
Is there an update since 4/6 from Displaylink? Thanks!
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Andy Freeman commented
Is there an update since 4/6 from Displaylink? Thanks!
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Anonymous commented
Excelente
Gracias por estar al pendiente del soporte para sus productos !!
Excelente que esten haciendo soporte postventa
GRACIAS
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LVS1008 commented
this is hell, DL has ruined my life this week.
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Shayne commented
Please notify me when there is a fix
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Oliver commented
please add me to the notification list. Thanks.
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Anonymous commented
A red X on all DisplayLink products! ;-)
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Jason Pappas commented
please add me to the notification list. Thanks.
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Long time cusomter commented
Will roll back 50+ employees enviroment to prev. osx version this weekend and stick there until this is sorted out. Been a painful long week to work on 13" when we are all used to a combined 50"+. There is two big losers here: Apple and DisplayLink, Apple loose its custom satisfaction and their auto-update frequency which have been historically very good but i'm sure took a bad beat here for multiple display users. DisplayLink loose the credibility and face, doubt anyone will install their products in a professional environment anymore after this. Its just a sad story.. that could have been avoided by working together.
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Sven Philipsen commented
Please notify me when you have an update to this issue
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Vj commented
I love those read through these comments and see the reactions..
Stop whining. Either buy a new product or wait for a fix. You guys do know DL only makes the chips right?
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AriesLian commented
another week passed
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Tom Morel commented
Please notify me