macOS High Sierra 10.13.4
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139)
TOULEMONDE
shared this idea
AdminWim
(Product Manager, DisplayLink)
responded
We are aware that installing macOS release Version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the current DisplayLink driver [4.1] installed. Functionality such as Ethernet and audio, where implemented, is unaffected. We have alerted Apple to this issue and are working hard to find a resolution. These features continue to work as expected in 10.13.3.
In the meantime, we are releasing a new driver [4.3] that will enable clone mode, but not mirror or extended mode displays in 10.13.4. If you require mirror or extended mode displays, we recommend that you stay on macOS 10.13.3 at this time.
We understand that this loss of functionality on OS upgrade is potentially disruptive for our users and customers. Please be assured that this issue has the highest business priority in DisplayLink. We thank you for your patience and will provide an update on this situation, as soon as we have further information to share.
97 comments
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Chris
commented
Just adding my voice to this issue. I appreciate you making this a priority.
Thank you. -
Anon
commented
Really... this should have been fixed during the beta and now its like 4 days after 10.13.4 has released and NOTHING. This dock was too expensive for it not to be working right now! Can we please get a fix!?
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Anonymous
commented
I want to add to the voices of frustration as well. I just bought a new dock (and I direly need it, as I work all day on my monitors) and mirroring just doesn't cut it for me. Please fix fast and (more important) let us know about the progress
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D Dast
commented
Just to add to the voices of frustration in the hope that it speeds up a quality resolution. Mirroring an existing display may help those using a large single display (but not likely most displaylink users who are using the device to add multi-screen support). For me, I've uninstalled and will consider getting the displaylink out of the drawer once a fix is released. Bad form for a hardware company not to test with OS releases.
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Anonymous
commented
My Mac is literally burning with the new driver. It's constantly in 147+% CPU the process of the displaylink. TRAGIC!!! Are you even testing anything????
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Anonymous
commented
This is impacting the productivity heavily. Please provide an update on when it will be fixed.
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Administrator
commented
Any updates? Can't work with just one display... Spent 100€ in a Dock.
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Michele
commented
Is there any news about this issue? I’ve lost hours on this at work, I can’t keep mirror displays!
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Anonymous
commented
Super annoying, OS beta program is something that you know? We are in a situation where 40 developers are frustrated like hell.
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Anonymous
commented
As you can see below, this is affecting a large number of people, and is an issue that was raised when 10.13.4 first went to BETA. Why wait for so long to acknowledge the issue, then give a poor statement that doesn't give any useful information to your users.
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Marcel
commented
I do not understand why you don't test your drivers in the Beta Realeas of 10.13.4 . I send you a e-mail an told you that there is a problem. But may be it's to much to invest in 99$ for a developer account and some Virtual machines to test your driver. Thats a major fail.
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Cavan Scott
commented
Just wasted an hour trying to get this to work. Please can you give us an ETA of a fix.
Thank you.
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Paul McCarthy-Brain
commented
May I just add to the feelings of frustration. I've lost an hour of work today on this and now have to drop down to a single screen. You should be embarrassed. Apple have an OS beta programme you know. You can test software before they push it out.
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Jorgen Andreasson
commented
Could we please get some idea of timeframe to get this fixed. Waiting on Apple is not a solution. If you use their set-up with one external monitor, all is well. So they are not going to fix this.
Both my set-ups, office and home, are affected.
Please give us feedback. -
AriesLian
commented
so does my laptop! mirror is not a solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!it's nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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AriesLian
commented
We all got the same problem, and i just bought it for 1 day!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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a user since IIci
commented
Not correct. This problem (go blank) exists from 10.13.3, and it keeps even with the 4.3 beta March 30 installed on 10.13.3 with my MacbookPro. I already reported to Apple two times. -- from a user since IIci
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AriesLian
commented
We need an ETA on a fix!!! keep the line.!!!! 我刚买的你就给我不能用,我要退货.I'll return it back!!!!Please give us a dead line!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!花Q!!花QQQQQ!!!!
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Anonymous
commented
At this point, this predicament is quite embarrassing. The operating power of countless businesses are being crippled.
A tweet or even rough estimation would be infinitely more valuable than a generic response.
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Cooper
commented
We need an ETA on a fix !!!!!