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macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews

The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.

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    TOULEMONDE shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Update: November 5th
    Dear DisplayLink macOS users,

    DisplayLink has worked for many months to maintain support for its users during the transition from macOS High Sierra to Mojave. While functionality such as Ethernet and audio or charging, where implemented, is unaffected on all releases, display connectivity has been limited on macOS releases 10.13.4, 10.13.5 and 10.13.6.

    macOS 10.14 Mojave with DisplayLink driver v5.0.1 allows you to run up to 4 extended displays with now optional clamshell and mirror modes. Support for rotated displays is also improved.
    DisplayLink driver v5.0.1 is applicable to macOS 10.14 only.
    Driver v5.0.1: http://www.displaylink.com/downloads/file?id=1257

    Should you experience black extended display(s) with only mouse cursor on 10.14. We recommend you use macOS 10.14.2 Beta 1 or newer. We have also left DisplayLink driver v4.3 Beta available to force an AirPlay extended display on these machines if you cannot update to 10.14.2 Beta 1 with DisplayLink driver 5.0.1.
    Driver v4.3 Beta 6: http://www.displaylink.com/downloads/file?id=1184

    Users on High Sierra 10.13.4-10.13.6 should install v4.3.1 for one extended USB display with multiple resolutions through an additional menu via Apple AirPlay.
    An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode.
    DisplayLink driver v4.3.1 is applicable to Mac OS X 10.12 and macOS 10.13.
    Driver v4.3.1: http://www.displaylink.com/downloads/file?id=1251
    FAQ: https://support.displaylink.com/knowledgebase/articles/1854724

    We thank you for your extended patience, we continue to value your feedback and support.

    Kind regards,
    Alban

    2001 comments

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      • Mikael Klingbjer commented  ·   ·  Flag as inappropriate

        I’m running Mojave 14.1 and driver v5.0.1 installed, and had same problem like all others.

        My solution was this: Open System Preferences > Security and integrity > Click the ”Allow”-button on the lower right hand side and then tick the checkbox for DisplayLink.

        After that I restated the system and now everything is working like it should.

      • Ajay commented  ·   ·  Flag as inappropriate

        No Change after updating to 10.14.1. Still the black screen with cursor

      • Pekka commented  ·   ·  Flag as inappropriate

        Just upgraded to Mojave 10.14.1 but no change: 2nd screen stays black and only cursor is visible :(

      • Anonymous commented  ·   ·  Flag as inappropriate

        @Bruce: according to Alban´s post somewhere here. Fix is already done and Apple has it and they will distribute it. But who know when Apple will do it.

      • Bruce commented  ·   ·  Flag as inappropriate

        What a disaster! Our entire fleet of apple machines were working fine and dandy until 10.13.6 broke the living daylights out of it. I'm not sure why Apple should take too much responsibility for this (as alluded to in some posts) - - afterall, Apple's beta software was made available for a lengthy period of time. Enough time anyway for DisplayLink to at least communciate its struggle to its users. When Mojave hit the streets it was celebration time. But, sadly, not for long as we discussed many of our new 2018 models were still dead in the water.

        DisplayLink can you at least tell us if you intend to have this fixed in 2018? 2019? anything? - tell us anything. It's better than nothing!

      • Bruce commented  ·   ·  Flag as inappropriate

        What a disaster! Our entire fleet of Apple machines was working fine and dandy until 10.13.6 broke the living daylights out of it. I'm not sure why Apple should take too much responsibility for this (as alluded to in some posts) - - after all, Apple's beta software was made available for a lengthy period of time. Enough time anyway for DisplayLink to at least communicate its struggle to its users. When Mojave hit the streets it was celebration time. But, sadly, not for long as we discussed many of our new 2018 models were still dead in the water.

        DisplayLink can you at least tell us if you intend to have this fixed in 2018? 2019? anything? - tell us anything. It's better than nothing!

      • PlanoGreg commented  ·   ·  Flag as inappropriate

        Upgraded to Mojave 10.14 and boom everything works again!!! 2 full screens plus my MacBook air screen!

      • David Jones commented  ·   ·  Flag as inappropriate

        I have a Macbook Pro 2017 Touch Bar connected to two new HP 1080p displays. This set up is only mostly working. I'm experiencing problems with NightShift and Screen Savers not working, as well as power save mode appears to be flakey for both displays. I think it constitutes false advertising to say you support macOS when your ability to support it in a reliable and timely fashion, after reading the feedback on this site and in other fora, appears to be failing too frequently. I will be contacting my reseller to discuss returns and refunds. It strikes me DisplayLink are undermining their reputation, as a quality technology company, currently.

      • Dave Kearney commented  ·   ·  Flag as inappropriate

        MBP 2018 with Mojave. USB-c Ultra 5K Universal Docking Station. Attempting 2 HDMI connections. Black screen on both. Have tried 5.01 and 4.6 Beta 6.

        How long should I wait for a fix? Happy to help on the phone if you need to test. I will return it to Amazon a review if I dont hear. Not threatening... just warning other people.

      • Chris commented  ·   ·  Flag as inappropriate

        2018 MBP 13" (coffe lake) OS 10.14 using DL version 4.3 Beta 6. It works horribly! When it DOES work, everything feels sluggish not to mention the lack of resolutions! Post a fix already!

      • Anonymous commented  ·   ·  Flag as inappropriate

        I use a 2017 MacBook Air, and just purchased a Portable Monitor MB16A, after installing the drives yesterday I finally got the screen to work, only to find switching on this morning the screen powers up but is just blank (cannot put cursor onto screen). I have looked in hardware and it is picking it up via USB port. I have downloaded the latest drivers. Is this just not going to work?

      • Max commented  ·   ·  Flag as inappropriate

        I don't like giving negative feedback but apparently it is necessary in regards to your communication strategy.

        I get it that you guys cannot predict what apple is going to throw at you and that at times, things take longer to fix with a lack of manpower and information. But seriously, is that your communication strategy? Is that the way you want to promote DisplayLink technology? It only takes an update on the progress now and then but instead, you keep silent (or at least gather your communication at random places).

        The only advice that I can give people that need their hardware to work is not to buy anything that uses DisplayLink technology. Who knows when it might work or when things suddenly go downhill again. No harsh criticism intended but it is that bad!

        I would love to see my dock working properly with my MBP2018 but since I'm using it professionally, I will have to switch to a different solution. And you know what, I'll happily do that. But I wont pay another 300$ and keep my mouth shut!

      • Marc commented  ·   ·  Flag as inappropriate

        My monitors light up but there is no picture.

        Does this thing even work with a macbook?

      • Julian R. Vera commented  ·   ·  Flag as inappropriate

        I installed the 5.0.1 Version and now my Mac doesn't allow me to go back to 4.3...

        Is there any suggestions? I would highly appreciate you!

        Julian R. Vera

      • Hohentho commented  ·   ·  Flag as inappropriate

        I am on MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) with macOS 10.14 and have still only black and grey screen. Unfortunately @Peter P solution did not work for me. Any other ideas?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Hi everyone, seems like I have the same problem as you after updating my macbook air to Mojave : my mac does not send the signal to the videoprojector via HDMI.
        I tried the sudo kextcache solution, but I don't have the same answer as you did : I have my kernelCache ID. That's all.
        Is there nothing to do, but wait for a new udpate ... ??

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