Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
Update: November 5th
Dear DisplayLink macOS users,
DisplayLink has worked for many months to maintain support for its users during the transition from macOS High Sierra to Mojave. While functionality such as Ethernet and audio or charging, where implemented, is unaffected on all releases, display connectivity has been limited on macOS releases 10.13.4, 10.13.5 and 10.13.6.
macOS 10.14 Mojave with DisplayLink driver v5.0.1 allows you to run up to 4 extended displays with now optional clamshell and mirror modes. Support for rotated displays is also improved.
DisplayLink driver v5.0.1 is applicable to macOS 10.14 only.
Driver v5.0.1: http://www.displaylink.com/downloads/file?id=1257
Should you experience black extended display(s) with only mouse cursor on 10.14. We recommend you use macOS 10.14.2 Beta 1 or newer. We have also left DisplayLink driver v4.3 Beta available to force an AirPlay extended display on these machines if you cannot update to 10.14.2 Beta 1 with DisplayLink driver 5.0.1.
Driver v4.3 Beta 6: http://www.displaylink.com/downloads/file?id=1184
Users on High Sierra 10.13.4-10.13.6 should install v4.3.1 for one extended USB display with multiple resolutions through an additional menu via Apple AirPlay.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode.
DisplayLink driver v4.3.1 is applicable to Mac OS X 10.12 and macOS 10.13.
Driver v4.3.1: http://www.displaylink.com/downloads/file?id=1251
FAQ: https://support.displaylink.com/knowledgebase/articles/1854724
We thank you for your extended patience, we continue to value your feedback and support.
Kind regards,
Alban
Update: September 25th
Dear DisplayLink macOS users,
DisplayLink has worked for many months to maintain support for its users during the transition from macOS High Sierra to Mojave. While functionality such as Ethernet and audio or charging, where implemented, is unaffected on all releases, display connectivity has been limited on macOS releases 10.13.4, 10.13.5 and 10.13.6.
Users on High Sierra 10.13.4-10.13.6 should install v4.3 as the workaround to enable one extended USB display now supports additional resolutions through an additional menu.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode.
DisplayLink driver v4.3 is applicable to Mac OS X 10.12 and macOS 10.13.
Driver v4.3: http://www.displaylink.com/downloads/file?d=190
FAQ: https://support.displaylink.com/knowledgebase/articles/1854724
macOS 10.14 Mojave with DisplayLink driver v5.0 allows you to run up to 3 extended displays. It adds optional clamshell and mirror modes. Support for rotated displays is also improved.
DisplayLink driver v5.0 is applicable to macOS 10.14 only.
Driver v5.0: http://www.displaylink.com/downloads/file?id=1237
Some MacBook 2018 models on 10.14 may experience black extended display(s) with only mouse cursor. DisplayLink driver v4.3 Beta 6 stays available to force an AirPlay extended display on these machines until a fix is distributed.
Driver v4.3 Beta 6: http://www.displaylink.com/downloads/file?id=1184
We thank you for your extended patience, we continue to value your feedback and support.
Kind regards,
Alban
Update: September 12th
Dear DisplayLink macOS users,
DisplayLink has worked for many months to maintain support for its users during the transition from macOS High Sierra to Mojave. While functionality such as Ethernet and audio or charging, where implemented, is unaffected on all releases, display connectivity has been limited on macOS releases from 10.13.4 through 10.13.6.
Users with access to Apple 10.14 Mojave previews released since 30th July confirmed full support was restored for multiple extended DisplayLink displays.
We are performing wide scale testing of v5.0 beta released today against current and upcoming previews to release v5.0 upon general availability of 10.14.
Driver v5.0 Beta: http://www.displaylink.com/downloads/file?d=191
Users on High Sierra 10.13.4-10.13.6 should install the newly published v4.3 as the workaround to enable one extended USB display now supports additional resolutions.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode.
DisplayLink driver v4.3 released today is also applicable to Mac OS X 10.12 and other macOS 10.13 versions.
Driver v4.3: http://www.displaylink.com/downloads/file?d=190
Some MacBook 2018 models on 10.14 previews may experience black extended display(s) with only mouse cursor. DisplayLink driver v4.3 Beta 6 stays available to force an AirPlay extended display on these machines until a fix is distributed.
Driver v4.3 Beta 6: http://www.displaylink.com/downloads/file?id=1184
We thank you for your extended patience, we continue to value your feedback and support.
Kind regards,
Alban
Update: July 30th
Dear DisplayLink macOS users,
DisplayLink has worked for many months to maintain support for its users during the transition from macOS High Sierra to Mojave. While functionality such as Ethernet and audio or charging, where implemented, is unaffected on all releases, display connectivity has been limited on macOS releases from 10.13.4 through 10.13.6.
Developers/users with access to Apple’s fifth developer preview of 10.14 Mojave, released on 30th July, will see full support has now been restored for multiple extended DisplayLink displays where DisplayLink driver v4.3 beta 5 (http://www.displaylink.com/downloads/file?d=175) is installed. We are doing wide scale testing of v4.3 beta against this preview and will release a new driver upon general availability of 10.14.
Users of 10.13.4-10.13.6 should also use v4.3 beta 5 as it contains a workaround to enable one extended USB display (720p or 1080p). An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Users on macOS 10.13.3 and earlier should remain for the time being with DisplayLink driver 4.1 to maintain full extended display functionality.
We thank you for your extended patience, we continue to value your feedback and support.
Kind regards,
Alban
Update: July 4th
Dear DisplayLink macOS users,
Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3 and below.
Functionality such as Ethernet and audio, where implemented, is unaffected.
DisplayLink driver v4.3 beta 5 (http://www.displaylink.com/downloads/file?id=1169) currently provides an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, 10.13.5 and 10.14 first two developer previews, using Apple AirPlay® on machines with that feature. All additional DisplayLink screens will be cloning the primary display.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
The third developer preview of 10.14 has changed behaviour. Displays using DisplayLink technology will be present in System Preferences – Display. The displays can be activated, and the mouse is visible, but otherwise the displays are black. Should you have already installed that OS version, simply use DisplayLink driver v4.3 beta 6 (http://www.displaylink.com/downloads/file?d=180) to force the AirPlay interim whilst the work continues.
We do not recommend using that OS version for extended desktop changes as it brings no benefit compared to previous versions.
When a new version brings value, we will obviously notify you.
Our team continues to progress towards a solution which would both restore full extended display support for multiple DisplayLink displays in a future release of macOS and defend that functionality in the future. As daily users of the technology ourselves, we truly understand how disruptive this loss of functionality affecting the full ecosystem can be. Despite getting closer to tell more about roll out, we stay unable to provide a time-frame or a date for release of this solution.
We will keep providing updates to this message.
Thank you for your extended patience. We appreciate your feedback and support.
Update: June 20th
Dear DisplayLink macOS users,
Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3 and below.
Functionality such as Ethernet and audio, where implemented, is unaffected.
DisplayLink driver v4.3 beta 5 currently provides an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, 10.13.5 and 10.14 first developer previews, using Apple AirPlay® on machines with that feature. All additional DisplayLink screens will be cloning the primary display.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
DisplayLink driver v4.3 beta 5 is available from http://www.displaylink.com/downloads/file?id=1169
Our team have made further progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS. As daily users of the technology ourselves, we truly understand how disruptive this loss of functionality affecting the ecosystem can be.
We have had positive developments on being able to communicate a roll out plan for this long term fix, but for the time being remain unable to provide a time-frame or a date for release of this solution.
Resolving this issue remains the highest priority for us and we will continue to provide regular updates as we move towards this.
Thank you for your extended patience. We appreciate your feedback and support.
Kind regards,
Alban
Update: June 12th
Dear DisplayLink macOS users,
Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3 and below.
Functionality such as Ethernet and audio, where implemented, is unaffected.
DisplayLink driver v4.3 beta 5 currently provides an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, 10.13.5 and 10.14 first developer preview, using Apple AirPlay® on machines with that feature. All additional DisplayLink screens will be cloning the primary display.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
DisplayLink driver v4.3 beta 5 is available from http://www.displaylink.com/downloads/file?id=1169
Our team made solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS. As daily users of the technology ourselves, we truly understand how disruptive this loss of functionality affecting the full ecosystem can be. Despite getting close to being able to communicate more about progress and roll out, we are still unable to provide a time-frame or a date for release of this solution today. We will provide an update on this thread as soon as we are able.
Thank you for your extended patience. We appreciate your feedback and support.
Kind regards,
Alban
Update: June 6th
Dear DisplayLink macOS users,
Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3 and below.
Functionality such as Ethernet and audio, where implemented, is unaffected.
DisplayLink driver v4.3 beta 5 currently provides an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, 10.13.5 and 10.14 first developer preview, using Apple AirPlay® on machines with that feature. All additional DisplayLink screens will be cloning the primary display.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
DisplayLink driver v4.3 beta 5 is available from http://www.displaylink.com/downloads/file?id=1169
Our team made solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS. As daily users of the technology across the organisation, we truly understand how disruptive this loss of functionality affecting the full ecosystem is. However, we are still unable to provide a time-frame or a date for release of this solution today. We will provide an update on this thread as soon as we are able.
Thank you for your extended patience. We appreciate your feedback and support.
Kind regards,
Alban
Update: May 31st
Dear DisplayLink macOS users,
Installing macOS 10.13.4 will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3, and we can only recommend that you stay on macOS 10.13.3 or earlier if you require this feature and have not already updated. Functionality such as Ethernet and audio, where implemented, is unaffected.
Today, we released DisplayLink driver v4.3 beta 5 providing an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, using Apple AirPlay®. All additional DisplayLink screens will be cloning the primary display.
DisplayLink driver v4.3 beta5 fixes the update mechanism, so you don’t have to uninstall the previous version before installing the new one. You no longer need to re-plug your USB device after rebooting, and, with the accessibility permission, AirPlay display will also automatically be reactivated when docking and after rebooting. I preferred delaying this message to postponing the delivery of these usability improvements you asked for.
http://www.displaylink.com/downloads/file?d=175 for 4.3 Beta 5.
Please see the simplified FAQ for details on how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Our team has made some solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS, but we are unable to provide a time-frame or a date for release of this solution at this time. We will provide an update on this email as soon as we are able.
Thank you for your continued patience. We appreciate your feedback and support.
Kind regards,
Alban
Dear DisplayLink macOS users,
Installing macOS 10.13.4 will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3, and we can only recommend that you stay on macOS 10.13.3 or earlier if you require this feature and have not already updated. Functionality such as Ethernet and audio, where implemented, is unaffected.
We released DisplayLink driver v4.3 beta 4 providing an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, using Apple AirPlay®. All additional DisplayLink screens will be cloning the primary display.
Next week, we will be releasing DisplayLink driver v4.3 beta5. It will fix the update mechanism, so you don’t have to uninstall the previous version before installing the new one. You will no longer need to replug your USB device after rebooting. We also have additional improvements we are trying to fit in that release.
DisplayLink driver v4.3 beta 4 is available from http://www.displaylink.com/downloads/file?id=1150
Please see the FAQ for details on how to enable Apple AirPlay with DisplayLink display for extend or mirror mode. Details on https://support.displaylink.com/knowledgebase/articles/1854724
Our team has made some solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS, but we are unable to provide a time-frame or a date for release of this solution at this time. We will provide an update on this email as soon as we are able.
Thank you for your continued patience and we appreciate your feedback and support.
Kind regards,
Alban
Dear DisplayLink macOS users,
Installing macOS 10.13.4 will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3, and we can only recommend that you stay on macOS 10.13.3 or earlier if you require this feature and have not already updated. Functionality such as Ethernet and audio, where implemented, is unaffected.
We have now released DisplayLink driver v4.3 beta 4 providing an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, using Apple AirPlay®. All additional DisplayLink screens will be cloning the primary display. This updated beta removes two main restrictions from last week’s v4.3 beta 3: Wi-Fi no longer needs to be enabled, and the driver is allowed access through the system firewall. When starting the machine, AirPlay requires you to re-plug the device after login.
http://www.displaylink.com/downloads/file?d=169
Please see the updated FAQ for details on how to enable the DisplayLink AirPlay display for extend or mirror mode.
https://support.displaylink.com/knowledgebase/articles/1854724
Our team has made some solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS, but we are unable to provide a time-frame or a date for release of this solution at this time. We will provide an update on this thread as soon as we are able.
Thank you for your continued patience and we appreciate your feedback and support.
Kind regards,
Alban
Dear DisplayLink macOS users,
We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver release 4.1 installed. Extended displays continue to work as expected in macOS 10.13.3, and we recommend that you stay on macOS 10.13.3 or earlier if you require this feature, and have not already upgraded. Functionality such as Ethernet and audio, where implemented, is unaffected.
Our team has made some solid progress towards finding a solution which would restore extended display support for multiple DisplayLink displays, in a future release of macOS, but we are unable to provide a timeframe or a date for release of this solution at this time.
Meanwhile, we have an interim solution which enables one extended USB display (up to 1080p) on macOS 10.13.4, using AirPlay®. Additional DisplayLink screens will be in cloned mode. DisplayLink driver v4.3 beta 3 is available to download from our website today – http://www.displaylink.com/downloads/file?d=167
Please see the FAQ here on how to enable the DisplayLink AirPlay display for extend or mirror mode – http://support.displaylink.com/knowledgebase/articles/1854724
Thank you for your continued patience and we appreciate your feedback and support.
Dear DisplayLink macOS users,
We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver release 4.1 installed. Extended displays continue to work as expected in macOS 10.13.3, and we recommend that you stay on macOS 10.13.3 or earlier if you require this feature, and have not already upgraded. Functionality such as Ethernet and audio, where implemented, is unaffected.
Our team has made some solid progress towards finding a solution which would restore extended display support in a future release of macOS. We are still unable to provide a timeframe or a date for release of this solution.
Meanwhile, we have been developing a partial workaround solution which would add one extended USB display (up to 1080p) on macOS 10.13.4. We are aiming to release a preview version of this driver in around 7 to 10 days. The precise date depends on how the solution performs under deeper and wider testing, and how long it takes to resolve remaining issues. We expect the driver to enable one extended 1080p screen, and one cloned screen connected to a DisplayLink device. There may be some other functional limitations.
The new alpha driver will be posted online as soon as possible.
Until then, DisplayLink driver 4.3 Beta 2 enables clone mode, but not extended mode displays in 10.13.4. Users who have already updated to 10.13.4 should install that driver. http://www.displaylink.com/downloads/file?id=1131.
We will update this thread as soon as we have further details to share.
Thank you for your continued patience and we appreciate your feedback and support.
Dear DisplayLink macOS users,
As previously advised to users, we are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS update, with the latest DisplayLink driver release 4.1 installed.
Extended displays continue to work as expected in macOS 10.13.3 – this is why we recommend remaining on macOS 10.13.3 or earlier at this time. Functionality such as Ethernet and audio, where implemented, is unaffected on macOS update.
DisplayLink has committed significant resources to finding a way to restore extended mode display support in a future release of macOS.
We have made solid progress towards identifying a solution, however our team needs to complete more work before we can communicate a release plan for a driver that will restore extended mode displays.
In the meantime, DisplayLink driver 4.3 Beta 2 enables clone mode, but not extended mode displays in 10.13.4. Users who have already updated to 10.13.4 should install that driver. http://www.displaylink.com/downloads/file?id=1131.
We will update this thread as soon as we have further details to share.
Thank you for your continued patience and we appreciate your feedback and support.
Dear DisplayLink macOS users,
Update: April 13th
Installing macOS release 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade when using our driver v4.1. (Functionality such as Ethernet and/or audio, where implemented, is unaffected.) Extended display support continues to work as expected in mac OS 10.13.3 and that is why we recommend you stay on 10.13.3 for now, if you have not already upgraded.
For users that have already upgraded to 10.13.4, we have released 4.3 Beta 2, which enables cloning of the native display on DisplayLink connected screens. We do not regard this as a long-term solution and will continue to pursue any paths to restore extended display support on macOS. The 4.3 Beta 2 release can be downloaded from http://www.displaylink.com/downloads/file?id=1131.
As we use our own technology every day, we truly understand that this loss of functionality on the OS upgrade is very frustrating. We are continuing to explore with Apple routes to a solution. In the meantime, our teams are working hard analysing potential workarounds, which could enable some level of extended desktop functionality in 10.13.4. Finding a solution to this issue continues to have the highest priority within DisplayLink, and we are providing any support we can to our mac teams.
Unfortunately, we are not yet able to give a date for delivering a solution but we will continue to update you on this thread as soon as we have further information to share. You can also use the contact form to create a ticket with your email address and ask to be added to an email list dedicated to this issue.
We thank you for your patience as we work this problem.
Dear DisplayLink Mac Users,
We are aware that installing macOS release 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade when using DisplayLink driver v4.1. (Functionality such as Ethernet and/or audio, where implemented, is unaffected.) Extended display support continues to work as expected in mac OS 10.13.3.
We use our own technology every day, so truly understand that this loss of functionality on the OS upgrade is very frustrating.
Finding a solution to this issue remains the highest business priority within DisplayLink.
Our teams are investigating several potential workarounds that could enable some level of extended desktop functionality to be restored in 10.13.4. In parallel, we are continuing to explore with Apple routes to a permanent and complete solution.
In the meantime, we have today released a second beta of our 4.3 driver. Installing this driver will enable cloning of the native display on DisplayLink connected screens. 4.3 Beta 2 improves the current workaround by preserving the primary display aspect ratio and allowing to select which screen is cloned in a multiple display setup. Our v4.3 driver can be downloaded from http://www.displaylink.com/downloads/file?id=1131.
We do not regard this as a long term solution and will continue to work hard on finding a path to restore extended display support on macOS.
Unfortunately, at this stage, we are unable to give a dates for either a workaround or a complete solution. We will, however, update you on this thread as soon as we have further information to share. If you have left your email address accessible to us with your feedback (ticket, forum, suggestion), this email address will be added to a list dedicated to this issue.
We thank you for your patience as we work this problem.
We are aware that installing macOS release Version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the current DisplayLink driver [4.1] installed. Functionality such as Ethernet and audio, where implemented, is unaffected. We have alerted Apple to this issue and are working hard to find a resolution. These features continue to work as expected in 10.13.3.
In the meantime, we are releasing a new driver [4.3] that will enable clone mode, but not mirror or extended mode displays in 10.13.4. If you require mirror or extended mode displays, we recommend that you stay on macOS 10.13.3 at this time.
We understand that this loss of functionality on OS upgrade is potentially disruptive for our users and customers. Please be assured that this issue has the highest business priority in DisplayLink. We thank you for your patience and will provide an update on this situation, as soon as we have further information to share.
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Yes please SOLVE this issue
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Update displaylink to support MAC Sierra. the view disapears and reappears while mousing around. It also bogs when waking up.
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When my computer wakes from sleep, all of my screens will stay black until I unplug the dock. I also see a lot of graphic errors on the secondary display and the computer freezes a lot when I'm working on the secondary display. Not only is the dock causing my secondary display to not work, it is causing my computer to become unstable trying to correct it.
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Matt Buckleman commented · · Report · Edit… · Delete…
When my MacBook Pro goes into sleep or screen-saver mode, it often loses the connection to the external monitor when I resume working. All other peripherals work fine, it is only the video that is problematic.