Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
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Anonymous commented
This is really bad, I need a second monitor! I hope you solve this ASAP, but in the future ASUS monitor never more! @calembo2013
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Hello commented
Dont thank my patience any more, give us a solution!!!!!
I lost my patience! -
Robert commented
Any updates? Really need this to start working again....
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Eric commented
5 days since last update from @Alban...
Do you still have a job at DL ? -
Ben commented
Sadly Clark is correct... Time machine backup restore for me and it was a full day of not working... What a mess...
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Jonathan Perret commented
Any update?
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Clark commented
Hal - If you don't have a Time Machine backup, which I highly recommend and has saved me on multiple occasions, you can follow the instructions provided by Eamon S in an earlier post on this site. To summarize, I believe you will need to find a major build (10.13.1 for example) and step through the update process until you get to the last known good build (10.13.3). Please see Eamon S post for full details. I hope this helps.
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Sean Round commented
This is a complete joke now! When will this be sorted
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Anonymous commented
£140 for a now useless brick, any chance of a refund?
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Cesc commented
Hi I am having trouble with that too, please fix it soon!
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Anonymous commented
Is any chance to receive from You info about ETA that problem will be solved?
Had 3 screens ... having only one... -
AriesLian commented
sorry, it is months...
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Hal commented
Simple question, is there a way for me to back up one step on the iOS to the one that worked?
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Anonymous commented
If I'm reading apple's update right they tried to add support for external graphics processors, not the adapters we are using. The apparent side effect of this is that graphics data can no longer flow through a USB port. DL can do absolutely nothing about this unless you want them to create a separate app that you have to open every time you use your monitor and then have to open the driver as yet another app inside the first. (this would use a ton more ram than most computers have). So to make it a short story: DL has to either wait for apple to fix it on their end, or they can tell us that they no longer support OS X.
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David Poplar commented
Quick question to anyone who understands the technical basis of the problem (which isn't me):
Is it just a matter of time before DL figures out a solution to this issue, or is it possible (or likely?) that the problem cannot be fixed?
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Ben Rivera commented
Hello DL - Are you waiting on Apple for a response? Or Are you demanding the response? The wait is overkill, we need the solution ASAP.
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Eric commented
DL, 3 months is not enough time to find a solution ?
If not how long is enough ? -
csb206 commented
get a USB-C to HDMI or DP adapater for temporary solution
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Fredrik commented
Eric: Honestly, I'm sure they have heard enough customer stories already. Let them work in peace with the limited resources they have, instead of answering the phone it would prefer if they give a daily update, just to say they are alive and working on the issue. I think half of the adapters ppl are reporting about here is unknown to DL and never payed a penny for the license to use DL technology, hence the lack of resources for a fast correction..
Roll back if you are in panic mode, and let the guys do their thing.
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Murilo commented
Hello,
I have a MacBook Air mid 2012, and still connected to a external monitor via thunderbolt port.
BUT, I just bought a USB 3.0 - VGA adapter cable, and its not working.
The adapter is from Fresco Logic, and my OS is HighSierra 10.13.4.
I know there are some fixes running up.. so unfortunately we need to wait.
But, anyway, do you guys know if I use DisplayLink driver to my Mac, it will be able to connect a Fresco Logic adapter?
Thx!