Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
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Jakub commented
People are you reading? Or just complaining? Alban Rampon updated his post. They are saying that next week new update should arrive.
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Adam F commented
Do you have an ETA for this fix please? Surely this is one of your highest priority bug fixes?!
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Anonymous commented
This is frustrating. Every time I upgrade, this is an issue. I think I'm switching to another brand.
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Ryan M. Akins commented
Losing patience with lost productivity. Make it happen, people.
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DCB commented
Are you prepared to offer refunds for all the devices we've purchased that are suddenly inoperable?
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I. Langenhuijsen commented
Bought a Dell Universal Dock - D6000 for use with MacBook Pro 10.13.4 and two external monitors. Guess what...waiting for drivers update... So never been able to use it :-(
Is that going to change in the (near) future?? -
NootNootPenguinn commented
Please update us on your progress. It has been over a month.
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Christopher Young commented
Any news? It has been over a month. It doesn't take that long to program a fix/update/etc. Our whole company is effected but this issue. if nothing is provided soon. We are going purchase the competitors adapter that has all ready resolved this issue.
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Alysia Martinez commented
Waiting...
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Anonymous commented
@Marc: No it is using Thunderbolt3 port and drivers are native in macOS. You do not have to install any 3rd party software
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Joe D commented
With each passing day, DisplayLink shows the world how they are inept at troubleshooting. I don't recall ever having an issue last this long that affected such a large group of people. I think my cat could program and fix this faster if I let him.. sheesh...
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Paul Lenz commented
waiting for a solution, like the rest of the world
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Anonymous commented
Following as I want to be aware as to when this issue will be solved.
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Marc commented
@Anonymous:
"@Marc: i would recommend "i-tec Thunderbolt™ 3 Dual 4K Docking Station + Power Delivery"
Thank you for the recommendation but this dock has the same problem (use displaylink driver).
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Vj commented
I find it funny that companies lose important projects due a lack of 1 monitor.
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[Deleted User] commented
That new driver sounds like it’ll melt my processor. Do it right or just quit and tell the users the truth: you have no idea what you’re doing and way out of your depth.
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[Deleted User] commented
These “solutions” you people are posting are either chopped up pieces of how to rollback macOS, easy ways to mess up a GPU and become a security risk to your network.
Most of all, the kernel panic this driver caused is actually killing your machine. This is a fact: your software is shortening the lifespan of Apple products and nobody is content with that, except your entire operation.
This site is beyond a lost cause and the “help” provided in this thread will simply hurt your productivity.
For the record, Apple is not actively working with targus/dl in any direct capacity for this. Companies were aware their devices would become obsolete or worse (incompatible).
DisplayLink chose to avoid investing the hard yards in their software and due to their own negligence have left thousands of paying customers without even a minimum viable product.
It reads like a class action suit which probably is coming well before any real software from this talentless and cold-hearted corporation.
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Michael Schamper commented
Put my Dell docking station with DisplayLink support up on ebay (or just trash it if it doesnt sell). Looking at Startech...at least it will work consistently.
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Anonymous commented
@Marc: i would recommend "i-tec Thunderbolt™ 3 Dual 4K Docking Station + Power Delivery"
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Mehmet commented
@Fabio I feel your pain mate, same situation here :-'(