Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
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Sebastian Dammark commented
I'm wondering if this one would solve our problems ?
https://www.amazon.co.uk/dp/B07BJJX47G/ -
DaveO commented
Thanks for the update, the extended mode worked for a couple of days but has now switched back to being cloned, even when the AirPlay setting is to use as a separate display.
Although sometimes it drops out of AirPlay mode?
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[Deleted User] commented
Can you please provide a solution that works? Please do your job, is over 2 months now that you have us waiting and you give us some bread crumbs here. Are you enough competent to make this work? If not hire the appropriate people and make it work give us a time frame no solutions like stay or downgrade or this and that, focus to provide a 100% working solution in a logical time frame. Following your updates here I have the feeling that you do not have a clue whats wrong in 1st hand so that you can fix it.
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Y. L B commented
@DisplayLink : do you realy want that your customer lanch an KickStarter to help you ?
If you need help, just ask ...
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Y. L B commented
@Last_Google comment.
I have more than 800 stations who are not working and many seniors engineers on it.
Explain your solution ...
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CMSGraham commented
Why DisplayLink engineer cross the road? To find a job
Knock! Knock! Who's there? A second and third useless monitor
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g commented
The new driver has worked for Mac Air and I am back to 3 screens!!!
THANK YOU for working through this. Note a few times I have had to unplug USB and plug back in.
Best
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Y. L B commented
I think it's incredible : @DisplayLink_staff, you are serious ? Sometime, you'r working ?
On the last beta of Mac OS X, some very little problems are detected : extended display not working, cloned display not working.
But for you, it's OK ! We don't have the same version about the QA.I have a very simple question : when you are working for YOUR customer ?
PS : for your memory, your salary are paied by your customer. I think you forgeted it ...
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Pat commented
Suggested solution, as everyone is figuring out, now doesn't work. I have moved to hdmi cables direct to USB-C but this creates a lot of other issues because, well, I'm using up two of the usb-c to run the external monitors. Still waiting for a real solution.............
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KHI commented
The newer driver works fine with AirPlay.
Reboot makes AirPlay stop. To make AirPlay work again after reboot, it was necessary to pull off the USB connector from the mac and then reconnect it. -
DouggieB commented
Frustrating... been waiting silently for a solution, then when it's rolled out it doesn't work. Following the instructions to the letter and still can't get anything but a black screen on my connected device.
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John Borgen commented
I had it, now it's gone. I've installed the new driver and airplay was there...then I had to restart and now airplay is gone. I've uninstalled/restarted/re-installed the beta3 drivers from DisplayLink and it's STILL gone. I'm lost, I don't know what I did to get it in the first place...I guess I'm back to my Pixelbook for now.
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DF commented
This has been going on for about 2 months now! How is there not a solution yet?! Is this a real company? If this isn't fixed within a week, I would like my money back!
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KHI commented
Wow, it is working with AirPlay on 10.13.4. For how long or stable, I'm not sure though.
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Andrew Long commented
I was able to roll back to 10.13.3 by using TimeMachine. It took less then 10 minutes and I would recommend it to anyone who needs to get back to work.
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Laura commented
Beta version was working (extended to 1 additional screen) when I installed it but after I restarted computer - my screens started to mirror view again... What is the problem here?
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ktab1 commented
I'm lost. the extended screen is mirroring what is on the Mac screen. I can't get it to be a usable extended screen. For a moment - don't ask me how - I got it to be an extended screen - but couldn't get my mouse to cross effectively between the 2 screens. This is a MESS.
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Dennis Nyström commented
Wow... quick update about my warning of Mac OS X Security Update 2018-001:
The update did break the fix and removed the AirPlay support.
However, fixed it by granting access to DisplayLinkUserAgent.app.1) System Preferences -> Security and Integrity -> Integrity tab.
2) If DisplayLinkUserAgent.app isn't present in the list, press the + and add it.
3) Mark checkbox to enable.
4) All done! -
Dennis Nyström commented
Can't believe how stupid I am.
Got the extended monitor working yesterday by the fix posted 8th May. Happy times!
Today Mac OS X was shouting about updates as usual. And I approved. Which broke the damn thing AGAIN!
Therefor:
WARNING: Mac OS X Security Update 2018-001 breaks the temporary fix again!Not even blaming Display Link anymore, I'm more sick and tired of Apple destroying stuff by non-reversable updates I might not even need.
Goddammit...
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Flick Simpson commented
Can anybody here confirm that this beta driver works with 10.13.5beta? Should we be afraid to upload our macs when public update become available?