Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
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Anonymous commented
So i have early 2011 macbook pro 15"
I have one thunderbolt working fine. Neither monitor i have is Apple.The fix involves using Airplay. I know nothing about Airplay. Does this 4.3 fix with airplay require a apple receiving hardware component or will any brand monitor that I have will work?
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Rick Nite commented
Does 10.13.6 public beta2 works on DL?
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Anonymous commented
I can get my two screens up now but they are showing the exact same thing. That is not helpful; I need to have multiple pages open to read multiple documents. and still work on one page. PLEASE FIX THIS SOON!!!!!!
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Mel commented
Time to toss this dock into the waste bin!
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quark commented
10.13.5 did not have the fix included. This is absolutely ridiculous to have an issue like this go on for over four months. Let that sink in, four months of no fix.
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scott commented
Noticing it breaking again with 10.13.5, allows me to select airplay to display link, but never properly displays on the screen. Funny enough it worked yesterday until a reboot and now i cannot get it working again
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dan commented
I'm throwing mine in the bin.... bored of waiting.
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Nathan Jianjie Lin commented
Please! Please! Please fix it. we have over 2000 of your docking station on our campuses. large Mac user group. The issue been weeks already. Doesn't really acceptable in technology world.
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Israel Piacenti commented
I believe in the team! Make this happen!
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Anonymous commented
just plain awful. fix your crap
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Spread Love, Dont Hate commented
I appreciate the updates and hard work. I know if there was a resolution to make things the way they were, it would be out by now. Try to keep the team's spirits & heads up!
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Jeannie commented
High Sierra 10.13.5, MacBook Pro 2017 - Thunderbolt with adapter to USB.
The AOC E1659F Monitor is not appearing in my AirPlay menu. I have restarted several times and allowed the DL UserAgent in Privacy Settings. Am I missing something?
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Justin commented
"Our team made solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS."
I've read this update a few times and just now let this sentence sink into my brain. If I'm reading this right this means the Display link fix could potentially not come out until 10.13.6, 10.13.7, 10.13.8, etc. or even until 10.14 Mojave. Is everyone else reading that the same way?
I've got the one extended monitor working now just antsy to go two wide again.
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Willum commented
It is clear that you are nowhere near doing anything for this. The feedback and support you request will help you in no way towards the end you allude to in the messages you provide to soothe what appears to be a gaping hole in your design team ability and customer service savvy. Time to belly up to the bar and simply say that you will never fix this. You are incapable of fixing this. In fact, you have no intention of fixing this. Simply put, you are no longer able to provide any service to those who run Apple systems. Be honest. At this point, that is all you can actually do. Stand up and just be honest. Tell everyone who has spent their money on your products that you are no longer going to support them. The end.
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Willum commented
It is clear that you are nowhere near doing anything for this. The feedback and support you request will help you in no way towards the end you allude to in the messages you provide to soothe what appears to be a gaping hole in your design team ability and customer service savvy. Time to belly up to the bar and simply say that you will never fix this. You are incapable of fixing this. In fact, you have no intention to. Simply put, you are no longer able to provide any service to those who run Apple systems. Be honest. At this point, that is all you can actually do. Tell everyone who has spent their money on your products that you are no longer going to support them. The end.
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Anonymous commented
You guys suck at your job
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Evan Marshall commented
Hello.
I currently have a MacBook Air (Early 2015) Model Name: MacBook Air, Model Identifier: MacBookAir7,1, Processor Name: Intel Core i7, Processor Speed: 2.2 GHz.
I have a USB 3.0 to HDMI adapter using latest version DisplayLink 4.3 Beta connecting one of the monitors and a Thunderbolt 2 to DisplayPort connecting the other. Since the DisplayLink update I am able to see image on both monitors whether mirrored or extended mode, but I am not able to change the rotation on the DisplayLink Mac display preferences. I can change it by clicking on display under system preferences whilst holding down Cmd - Option, but this keeps all monitors in the same rotation state and not all acting independent of each other (I want one horizontal display via displayport and one vertical display via displaylink).
Any help would be greatly appreciated. Is there a fix or is it a "wait until DisplayLink driver or OSX update" sort of situation?
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Jason commented
Yes v4.3 Beta 5 drivers works for me in 10.13.5, after enabling Airplay as mentioned in the FAQ
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John commented
Does anyone have any idea of what the latest Mac OS 10.13.5 update have on displaylink compatibility? Any changes - improvements maybe? or not?
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John commented
Does anyone know what the effect of the latest Mac update High Sierra10.13.5 have on displaylink compatibility?