macOS High Sierra 10.13.4
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139)
TOULEMONDE
shared this idea
AdminWim
(Product Manager, DisplayLink)
responded
We are aware that installing macOS release Version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the current DisplayLink driver [4.1] installed. Functionality such as Ethernet and audio, where implemented, is unaffected. We have alerted Apple to this issue and are working hard to find a resolution. These features continue to work as expected in 10.13.3.
In the meantime, we are releasing a new driver [4.3] that will enable clone mode, but not mirror or extended mode displays in 10.13.4. If you require mirror or extended mode displays, we recommend that you stay on macOS 10.13.3 at this time.
We understand that this loss of functionality on OS upgrade is potentially disruptive for our users and customers. Please be assured that this issue has the highest business priority in DisplayLink. We thank you for your patience and will provide an update on this situation, as soon as we have further information to share.
97 comments
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Sheldon
commented
“For those with an Apple developer ID, DisplayLink suggests reporting the issue to Apple, referencing existing bug ID #37385102 to help raise the priority of the issue:
https://developer.apple.com/bug-reporting/” -
AriesLian
commented
To the last anonymous: I paid for that, is this enough?
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Anonymous
commented
Hey user below...
A stereotypical Apple user here...
Is there any case that you work for DisplayLink?
Because in my organization we did already bought otehr adaptors and they do work like charm.
So either you are a stereotypical anonymous displaylink employee or as an Admin you have no idea what's your tasks.Kind regards,
Stereotypical Apple user who cares to work. -
Anonymous
commented
I`gonna be fully relieved if you provide an ETA appropriately.
We users can do nothing but trust you. We don't know whether you hard work or not for fix indeed. -
Anonymous
commented
As an admin in an organization that's massively affected by this issue. I can say with confidence we're impacted as much (and much likely much, much more) than any other poster here. I came here to see if there were any updates. With that being said....
The commenters on this thread are the most whiny, entitled, stereotypical apple users imaginable. What the h3ll is wrong with you people? Are you taking crazy pills?
Apple broke stuff. Stuff that has worked for ***years***! No warning of any sort from them about massive changes in a "minor" os update.
Do just a little bit of research and you'll find that basically every other alternative display product that worked on mac is now broken. Duetdisplay, external thunderbolt graphics on older macs, and everything like that. It all used to work, and now doesn't with the new OS update. And this is Displaylinks fault?!
Blaming Displaylink is ridiculous. They've been open about this issue in the beta thread for months. I sincerely (desperately!) hope they can find a workaround, but for the time being if everyone here shouting at Displaylink to fix things would go and post on the Apple forums to demand that whatever was broken with this update get fixed, we might actually make some progress.
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Anonymous
commented
How I can flag as inappropriate the DisplayLink answer and behavior in this topic? This is the biggest joke ever, 5 days (and some weeks of beta os before...) and you cannot deliver even an Alpha version to make this work.
5 days and you are not giving an ETA.
5 days of NOTHING!You are the biggest joke in history! Our company is having serious productivity issues with your lack of knowledge of solving problems and your unbelievable statements that suggests people and especially developers to stay in an older OS version when the newest one solves critical security issues!
Jokers!
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AriesLian
commented
花Q!花QQQQQQQQQQQ!!!!!!!!
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Karim
commented
I updated yesterday and I immediately regret this decision. I'm unable to work like this. Please give us an update asap. Thanks!
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Matt Behnken
commented
i'm using chromecast dvi to female hdmi adapter with cast tab in the meantime. One chrome tab is better than nothing :)
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Žygimantas
commented
No worries. I used linux before mac. When migrated from windows to linux I waited about 3 years for displaylink to release linux drivers for usb3 devices. Fix will happen eventually just stay positive. First year is hardest :)
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David Walker
commented
After four days following Apple's release of OS X v10.13.4, aside from the obligatory but otherwise useless "We're aware of the problem..." post from "Product Manager Wim" on 3/30, not one single status report pertaining to the resolution of the driver issue has been forthcoming. At this point, I'm seriously questioning whether anyone in DisplayLink tech support is monitoring this thread. I've lost several hours in productivity over the past two days because of this issue and, from the number of other complaints on this thread, I seem to have quite a bit of company. If you have an ETA for releasing a driver patch, please share that information with us. If you don't, then kindly tell us so that we can evaluate alternative solutions. I look forward to the courtesy of an immediate reply. Thank you.
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Ian Harrison
commented
Please publish an ETA. My customers wouldn't let me break something critical without a fix date. And if it was broken on the 10.13.4 beta as it seems you have zero excuse.
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Anonymous
commented
Hopefully a fix is coming soon. I don't know how to work without the extra monitor anymore. Is this a problem that has to be addressed by Apple. I just want to know whats going on.
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David Ibrahim
commented
These comments are hilarious. Go fix it yourself or maybe do research before updating?! Insulting them and shaming them won't do anything. YOU'RE using their product, YOU depend on them, be nice about it or get out!
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Dr. Escribano
commented
Day # 4
Still waiting for a fix
Continue wasting time and money
Thanks Display Link -
Anonymous
commented
Please provide an update on when a fix will be released. I purchased a monitor that relies on this technology so I could use the second monitor as an extended display. Clone mode is useless.
This whole issue is unacceptable, but what's even more unacceptable is the lack of information being provided to your clients. We deserve to be kept in the loop.
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Richard McDonald
commented
Guys - yet another unhappy customer here. Please give the fix the highest priority. You've made my additional displays essentially useless.
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Anonymous
commented
thanks for putting this as your highest priority , we will be looking forward for more updates from you soon.
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Eric
commented
Displaylink, you've known about a problem with 10.13.4 and blank Displaylink displays for about two months!!!
Why didn't you alert everyone BEFORE they upgraded to 10.13.4???
I'm forced to lose my third monitor until you get this sorted out.???
Very poor support practice, shame on you.
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Cavan Scott
commented
I think the DisplayLink Twitter feed is pretty dead to be honest. They don't seem to tweet or answer questions.
Hopefully it's because they're working on a fix.
A comment from Wim on when it will be available would be appreciated.