I suggest you ...

Fix the problem where DisplayLinkUserAgent eats 38% of my CPU

OS is windows 10, DLUA is 7.9.6.30.0. This often gets in a state where the user agent sets there using between 35 and 38% of CPU.

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Neil MacMullen shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

78 comments

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  • ecki commented  ·   ·  Flag as inappropriate

    ist sounds crazy, but i have found solution. Check if there are any files on your desktop without a Icon. In my case i had 3 PDF Files. > Delete them. CPU runs from 40% to 1%. Unbelievable!

  • Anonymous commented  ·   ·  Flag as inappropriate

    DisplayLinkManager (106) uses up 30.01%. It is distributed amongst multiple cores but still seems pretty high.

  • Calum Yuill commented  ·   ·  Flag as inappropriate

    DisplayLinkManager uses over 100% cpu in activity monitor on 2017 macbook pro 10.12.6, what's going on?

  • Alfi commented  ·   ·  Flag as inappropriate

    Restarting the service as mentioned by Frank Loerpen was also required for me on Win7 and DisplayLink driver 8.5 M2.

  • Frank Lörpen commented  ·   ·  Flag as inappropriate

    I tried suspending the DLUA process. Sometimes it works, sometimes the display gets very slow, sometimes for a minute, sometimes in perpetuity.

    So I want to repeat the workaround suggested by Indranil Chandra:
    When this cpu usage gets high, restart the displayuser agent service from services.msc then things are getting normal though there is a loss of display for a few seconds.

    That works!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am using the latest version as of today on Windows 7, and it uses one full core non-stop. This is ridiculous and needs to be fixed urgently.

  • Anonymous commented  ·   ·  Flag as inappropriate

    @Alban Rampon,
    I really appreciate your comment. To be honest, I cannot help anymore since 1) I'm on a corporate laptop and "Run the tool on your PC as administrator after the problem has occurred" is not an option and, 2) IT provided this very same week Thinkpad basic docks with mini-displayport to displayport adapters for our Lenovos T450, which completely mitigates the issue.

  • AdminAlban Rampon (Product Manager, USB Docking and Graphics Adapters, DisplayLink) commented  ·   ·  Flag as inappropriate

    @Annonymous,

    All comments stopped talking about DLUA long ago but complain about non-relevant stuff on machines where DLUA doesn't even exist.

    If you wish your particular case looked at, you can tell us you're waiting for a third party to contact another third party to then maybe contact us or potentially give the data directly and cut the wait.
    https://support.displaylink.com/knowledgebase/articles/533818

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm on Windows 7 with DLUA 8.5.390.0, the latest version you can get today. Still, DisplayLinkUserAgent.exe service ubiquitously uses 100% of 1 core non-stop, and 50k (!!) page faults per second. Guys, how did you make this software?

    Feels pretty annoying to interact with the computer: mouse pointer crawls to reach its destination, keypresses have a lag until they're displayed, laptop fan starts just because you're moving a window around.

    You probably don't even go through this thread. That may explain why Global IT service from my company opened a ticket with Lenovo (>20k workstations with laptops) and banned the Thinkpad USB 3.0 Ultra Dock with DisplayLink until the issue gets clarified.

  • indranil chandra commented  ·   ·  Flag as inappropriate

    I also had a high cpu rate even after using the lates 8.x version. It was eating up 25% of my CPU in Windows 7. After lot of pain, finally i have found a working solution. I found out when this cpu usage gets high if I restart the displayuser agent service from services.msc then things are getting normal though there is a loss of display for a few seconds. After the restart surprisingly the cpu is not getting high anymore and within limits.

  • Trivet Grunzen commented  ·   ·  Flag as inappropriate

    Tried 8.5.3380.0 and still have high page fault rate.
    Moreover, many other programs are now showing high paging activity.

    It seems that the program is burning through pages at a high rate.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm currently forced to use this on Ubuntu 16.04, Windows 7 and Windows 10. Constant CPU high load (even when rendering animated small emoticon from MS Teams or Slack). On top of that, this crashes all the time on Ubuntu: USB stops functioning, XServer crashes and I lose all my opened stuff, external displays go black and so on... using the mouse is constant torture. I have no idea how stuff like this gets released in a such state. And how it is possible that there are vendors who use it for providing USB Docking Stations which then companies buy because... hey, who doesn't want a universal docking station. This makes my every work day a complete nightmare... Not to mention the pain I went through to get it working in the first time on Ubuntu because of dual display card machine (Intel + NVIDIA),

  • Anonymous commented  ·   ·  Flag as inappropriate

    Mac on High Sierra 10.13.2 - DisplayLinkManager has been weighing on system even before the upgrade. Always hovers around 35% of CPU. Twice any other application. Often spikes to 50%.

  • Peter Sirois commented  ·   ·  Flag as inappropriate

    WTF DisplayLink ... your crappy DisplayLinkManager software has been plaguing Mac CPU's for months, and you have no response? Get some courage - better yet, fix the problem

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm having the same issue on macos high sierra. Why isn't there a fix on this?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm having the same issue. Windows 7. Driver version 8.2.1646. Whenever I dare unplug my dock, the DisplayLinkUserAgent completely pegs a core. It makes my mouse freeze up, as others have stated, and my laptop becomes nearly unusable. I don't have admin rights on my work laptop, so I have to reboot and start up all of my apps again.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Windows 7 pro on a Lenovo T430 . Recently upgraded and got complaint about USB3 driver incompatibility. When watching YouTube CPU goes wild and DisplayLinkUserAgent generates 50K Page Faults per second. Constraining the processes to one core and running a simple CPU hog on the same core at a lower priority reduced CPU load to about 10%. Total memory usage stays under 100 MB.

  • Tplanet commented  ·   ·  Flag as inappropriate

    We did notice here that if you move all your files from your desktop to elsewhere else, the CPU usage returns to normal... then, if you move back the files, it stills ok.

    I hate IT

  • c commented  ·   ·  Flag as inappropriate

    Seems to be related to what is actually being rendered. I only get massive CPUs spikes when watching videos.

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