Jon Coley

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      97 comments  ·  DisplayLink Feature Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

      We are aware that installing macOS release Version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the current DisplayLink driver [4.1] installed. Functionality such as Ethernet and audio, where implemented, is unaffected. We have alerted Apple to this issue and are working hard to find a resolution. These features continue to work as expected in 10.13.3.

      In the meantime, we are releasing a new driver [4.3] that will enable clone mode, but not mirror or extended mode displays in 10.13.4. If you require mirror or extended mode displays, we recommend that you stay on macOS 10.13.3 at this time.

      We understand that this loss of functionality on OS upgrade is potentially disruptive for our users and customers. Please be assured that this issue has the highest business priority in DisplayLink. We thank you for your patience and will provide an update on this situation,…

      Jon Coley commented  · 

      Click the Tweet button and change it to say, Is a fix coming soon? Maybe they'll respond to that?!

      Jon Coley commented  · 

      Leif if you could post alternatives when you do find some that this won't happen to every time Apple does an update to their macOS that would be really helpful!!

      Jon Coley supported this idea  · 
      Jon Coley commented  · 

      Is anyone from DisplayLink monitoring this comment thread? Updates would be nice but what would be even nicer would be not having to stare at a black screen all day. I am with a lot of others in saying maybe you should mass email everyone to let them know not to install an update with macOS when you knew a month before that it would have issues, I could have waited another couple weeks to update macOS

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