Joe

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      97 comments  ·  DisplayLink Feature Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

      We are aware that installing macOS release Version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the current DisplayLink driver [4.1] installed. Functionality such as Ethernet and audio, where implemented, is unaffected. We have alerted Apple to this issue and are working hard to find a resolution. These features continue to work as expected in 10.13.3.

      In the meantime, we are releasing a new driver [4.3] that will enable clone mode, but not mirror or extended mode displays in 10.13.4. If you require mirror or extended mode displays, we recommend that you stay on macOS 10.13.3 at this time.

      We understand that this loss of functionality on OS upgrade is potentially disruptive for our users and customers. Please be assured that this issue has the highest business priority in DisplayLink. We thank you for your patience and will provide an update on this situation,…

      Joe supported this idea  · 
      Joe commented  · 

      This is a huge issue for many people, it completely broke my ability to use external displays at my job due to the setup in a NGW workspace and the need for DisplayLink connections to use those external monitors. I also wish I had known this would happen as I would not have upgraded to 10.13.4 just yet. But now its done and I don't want to downgrade my OS just as a workaround for a hopefully temporary issue. Some type of ETA or at least explanation of what broke would be nice, in the mean time it looks like I'll have to start carrying around extra adapters and HDMI cables now, which sucks!

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