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1. macOS High Sierra 10.13.4

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   97 comments  ·  DisplayLink Feature Suggestions  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  delete…  ·  Admin →
   AdminWim (Product Manager, DisplayLink) responded

   We are aware that installing macOS release Version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the current DisplayLink driver [4.1] installed. Functionality such as Ethernet and audio, where implemented, is unaffected. We have alerted Apple to this issue and are working hard to find a resolution. These features continue to work as expected in 10.13.3.

   In the meantime, we are releasing a new driver [4.3] that will enable clone mode, but not mirror or extended mode displays in 10.13.4. If you require mirror or extended mode displays, we recommend that you stay on macOS 10.13.3 at this time.

   We understand that this loss of functionality on OS upgrade is potentially disruptive for our users and customers. Please be assured that this issue has the highest business priority in DisplayLink. We thank you for your patience and will provide an update on this situation, as soon as we have further information to share.

   We are aware that installing macOS release Version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the current DisplayLink driver [4.1] installed. Functionality such as Ethernet and audio, where implemented, is unaffected. We have alerted Apple to this issue and are working hard to find a resolution. These features continue to work as expected in 10.13.3.

   In the meantime, we are releasing a new driver [4.3] that will enable clone mode, but not mirror or extended mode displays in 10.13.4. If you require mirror or extended mode displays, we recommend that you stay on macOS 10.13.3 at this time.

   We understand that this loss of functionality on OS upgrade is potentially disruptive for our users and customers. Please be assured that this issue has the highest business priority in DisplayLink. We thank you for your patience and will provide an update on this situation,… more

   fred.laxton commented  ·  30 March, 2018  ·  delete…

   Displaylink, you've known about a problem with 10.13.4 and blank Displaylink displays for about two months. I see reports of problems with 10.13.4 beta in the support forums from early February. Why didn't you alert everyone BEFORE they upgraded to 10.13.4? It would be a huge hassle and disruptive to my business to go back to 10.13.3, so now I'm forced to lose my third monitor until you get this sorted out. Very poor support practice. You should have proactively notified everyone in advance of the 10.13.4 release!

   fred.laxton commented  ·  30 March, 2018  ·  delete…

   Displaylink, you've known about a problem with 10.13.4 and blank Displaylink displays for about two months. I see reports of problems with 10.13.4 beta in the support forums from early February. Why didn't you alert everyone BEFORE they upgraded to 10.13.4? It would be a huge hassle and disruptive to my business to go back to 10.13.3, so now I'm forced to lose my third monitor until you get this sorted out. Very poor support practice. You should have proactively notified everyone in advance of the 10.13.4 release!