Netflix playing sound only, no picture
fix it
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Estevão França commented
@Aslam, thanks for posting your solution!
I was struggling with the same issue for a while! I followed your steps and managed to fix the issue on my end!
Thanks!! -
mb
commented
This is incredibly limiting. The driver causes my Mac to treat my additional monitors as if i am sharing my screen, which in addition to disabling any sort of streaming service content, prevents me from unlocking with my watch. I don't understand why this hasn't been fixed?
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jeremy krans commented
After trying everything, this solved it for me:
In chrome > Click the three dots at the top right > Settings > Advance > System >Where you see “Use hardware acceleration when available “ > DISABLE
Restart chrome > Video should play. Hope this helps.
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Martin Õunap commented
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Martin Õunap commented
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Martin Õunap commented
Still no update..... problem from 2018 year and no solution. It makse me sad and only reason why I am thinking switching to Windows.
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Brandon Sexton commented
If I have Displaylink disabled video from my streaming services works. When I enable Displaylink manager, the stream goes to audio-only... black video. I'm on an MBP M1 Max running macOS 13.1 and Displaylink Manager 1.7.1 Build 60.129
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Bo Starke commented
I cannot believe I have to run a fucking Windows 11 VM to watch video (netflix, prime, YT TV, etc.) with multiple monitors on a Mac (M1 Monterrey). I spent many hours trying to make this work on Mac natively, but it seems a Windows VM (and actually only in the Edge browser, not Chrome) is my solution to this problem. Glad the 3 4k monitors i'm using displaylink for can actually be used to watch video now. Thank you @Zach Beggs
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wesley rufus commented
I think i Figured out the problem. It is a security issue with the way the usb adapter works. You are not allow to record streaming services. The adapter uses recording software to stream to a monitor and the internet thinks you are stealing and cut you off. once I stopped the Displaylink software all the streaming services worked fine.
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chadbscherer commented
Yes, fix it!
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Waldemar
commented
Same with Amazon Prime and Netflix here on MB Air M1.
I only hear the sound but see no picture. I assume it has something to do with copyright and screen recording permissions. -
Dionne Lie
commented
What is even the point of having multiple screens if it won't play HDCP/DRM content??
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Aslam Cassim commented
as per the comment, this seems to have worked for me.
Solution: Go into Chrome Settings. Search for "hardware". Disable "Use hardware acceleration when available" and restart chrome. Netflix and Amazon Prime Video have images again.- Working on Chrome, would need to test the other browser but at least can watch
- Tested Brave Browser working
- Firefox- After disabling hardware acceleration on the above video is now playing
Hardware: Macbook Air 2020 m1
OS MacOs Montery vs12.6 -
Patrick Aguiar commented
A solução do Paul von Helwand de desligar a aceleração de hardware foi perfeita!
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Falko Greiß commented
Still no solution yet.... whats going on???
I cant study my content on udemy, i cant watch netflix or prime video, because your Software doesnt work!
And that for more then 2 years! -
Paul von Helwand commented
Solution: Go into Chrome Settings. Search for "hardware". Disable "Use hardware acceleration when available" and restart chrome. Netflix and Amazon Prime Video have images again.
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Paul von Helwand commented
same issue :( mac air m1,2020 monterey 12.5
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Tero Tiainen commented
This also affects every streaming platform that uses DRM and requires HDCP-compliant monitors.
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Andreas Huber
commented
just to be clear, that is not a feature if it works, this is a bug, as it does not work!
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Andreas Huber
commented
this is really annoying... netflix, amazon prime do not work as soon as i start the displaylink manager. once i end it, everything is back at normal. why nobody cares?