Netflix playing sound only, no picture
fix it
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Martin Õunap commented
Still no update..... problem from 2018 year and no solution. It makse me sad and only reason why I am thinking switching to Windows.
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Brandon Sexton commented
If I have Displaylink disabled video from my streaming services works. When I enable Displaylink manager, the stream goes to audio-only... black video. I'm on an MBP M1 Max running macOS 13.1 and Displaylink Manager 1.7.1 Build 60.129
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Bo Starke commented
I cannot believe I have to run a fucking Windows 11 VM to watch video (netflix, prime, YT TV, etc.) with multiple monitors on a Mac (M1 Monterrey). I spent many hours trying to make this work on Mac natively, but it seems a Windows VM (and actually only in the Edge browser, not Chrome) is my solution to this problem. Glad the 3 4k monitors i'm using displaylink for can actually be used to watch video now. Thank you @Zach Beggs
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wesley rufus commented
I think i Figured out the problem. It is a security issue with the way the usb adapter works. You are not allow to record streaming services. The adapter uses recording software to stream to a monitor and the internet thinks you are stealing and cut you off. once I stopped the Displaylink software all the streaming services worked fine.
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chadbscherer commented
Yes, fix it!
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Waldemar
commented
Same with Amazon Prime and Netflix here on MB Air M1.
I only hear the sound but see no picture. I assume it has something to do with copyright and screen recording permissions. -
Dionne Lie
commented
What is even the point of having multiple screens if it won't play HDCP/DRM content??
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Aslam Cassim commented
as per the comment, this seems to have worked for me.
Solution: Go into Chrome Settings. Search for "hardware". Disable "Use hardware acceleration when available" and restart chrome. Netflix and Amazon Prime Video have images again.- Working on Chrome, would need to test the other browser but at least can watch
- Tested Brave Browser working
- Firefox- After disabling hardware acceleration on the above video is now playing
Hardware: Macbook Air 2020 m1
OS MacOs Montery vs12.6 -
Patrick Aguiar commented
A solução do Paul von Helwand de desligar a aceleração de hardware foi perfeita!
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Falko Greiß commented
Still no solution yet.... whats going on???
I cant study my content on udemy, i cant watch netflix or prime video, because your Software doesnt work!
And that for more then 2 years! -
Paul von Helwand commented
Solution: Go into Chrome Settings. Search for "hardware". Disable "Use hardware acceleration when available" and restart chrome. Netflix and Amazon Prime Video have images again.
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Paul von Helwand commented
same issue :( mac air m1,2020 monterey 12.5
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Tero Tiainen commented
This also affects every streaming platform that uses DRM and requires HDCP-compliant monitors.
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Andreas Huber
commented
just to be clear, that is not a feature if it works, this is a bug, as it does not work!
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Andreas Huber
commented
this is really annoying... netflix, amazon prime do not work as soon as i start the displaylink manager. once i end it, everything is back at normal. why nobody cares?
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sanjay.gautam
commented
I also have the same issue , I am surprised why the Youtube does not have the same issue? I ordered one and I am planning to return the dock.
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Hamza Emadeen Mousa
commented
Same problem here.
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Matthias Six
commented
reported since january ... could we get an update on this issue ...
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Philip Hamm
commented
I just set up my wife's office with a WAVLINK USB 3 DisplayLink docking station and two 27" monitors. 2013 i5 based Mac Book Air. Everything works so great!!!! ....Until she wants to play Netflix or Hulu in a secondary monitor. Then - black screen. This thread is four years old. Depressing. No hint of any solution then? Guess I should have gotten her a smart TV instead of a second monitor. Who knew?
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Anonymous
commented
Another workaround - install Android Emulator with Google Play and on it install the app you need. I'm using it to play Udemy videos on one screen and work on the other screen without having the black screen issue.
Not sure how it would work for 4K content through Netflix / HBO Max apps though.
