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Fix some applications not running on laptop GPU

Hi since the Windows 10 Anniversary update games or utilities i have in Steam valve dont seem to use the GPU on my laptop but instead use intel graphic the laptop i have is a Lenovo Y50

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    Joshua JohnsonJoshua Johnson shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    18 comments

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      • Scott McGregorScott McGregor commented  ·   ·  Flag as inappropriate

        I went into the win10 feedback hub to try to add my voice, but can't find a consolidated feedback item to upvote... @Alban, has displaylink added this as a feedback item? If so, what can I search on to find that item and upvote it? The only thing I found mentioning displaylink is someone complaining about driver auto-updates.

        It is quite frustrating being unable to use my NVIDIA card for gaming through my (brand new) displaylink dock.

      • Alban RamponAdminAlban Rampon (Windows Product Manager, DisplayLink) commented  ·   ·  Flag as inappropriate

        @Manatax, can you use our Customer Support Tool (http://support.displaylink.com/knowledgebase/articles/533818) and that will create a ticket. We would need to find a machine close to yours to see how the disabling works. We can then discuss this with Microsoft.
        Also, please do complain through the Windows 10 Feedback Hub that you want to use your high end graphics card with indirect display because the iGPU is not powerful enough to do <whatyoudo>. We need to send enough feedback for this to get prioritised.

      • ManataxManatax commented  ·   ·  Flag as inappropriate

        Alban, disabling the Intel embedded GPU makes the D3100 not work.
        Where can we flag this as important?

      • ChrisChris commented  ·   ·  Flag as inappropriate

        Same issues here. Anyone know of a docking station/port replicator that will do a passthrough of the nvidia graphics cards in lieu of the drivers found in the dock (I'm using D3100). Paying $104 for the D3100 x 20 Designers = wasted money when the best solution is to plug monitors into the laptop's hdmi and mini display ports.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Ever since WIndows 10 Anniversary (which I backed out of) and WIndows 10 "Creators" Updates (which I stupidly installed thinking "Hey, I am a creator with AutoCAD, Revit, HitFilm, Shotcut, Davinci, etc" ... I have floated between reinstalling Nvidia drivers, DisplayLink drivers, and all sorts of other system tweeks.

        It boils down to everything works just fine ... UNTIL ... you introduce the previously wonderful Dell D3100 Hub with DisplayLink as it's main driver. Go mobile on the laptop and its back to good. Dock at home office and want to use your Two Bigger 24" monitors via the Dell D3100 DisplayLink ... all CAD and Video goes back into SUCK mode.

        It is your product DisplayLink. Microsoft and Dell are the bigger boys. Better get over there and tell them to fix what you need fixed in a manner that works. Most of us are doing this to have mobility but also a big screen in the office.

        The pathetic Intel on board graphics chip is not capable of running much on two large screens ... practically nothing before it craps.

        We need to be able to set DisplayLink to use the dedicated graphics GPU. It is DisplayLink that appears to be blocking the Dedicated GPU from running at all and forcing us into using the weak on board graphics chip.

        Dell Inspiron 7559. Windows 10 with Creator Update 1703 64-Bit. Intel Core i7-6700HP 2.60GHz. 16.0 GB Ram. Nvidia GeForce GTX 960M with 4.0gb dedicated graphics memory.

        PS: Tell Microsoft the STUPID "settings" vs "control panel" arrangement is a disaster. Just stick to what works ... CONTROL PANEL. The Settings interface is just a roadblock to what we really need.

        Make it happen DisplayLink. Redstone NOW, not Restone 4 or later!!!

      • Bill MacyBill Macy commented  ·   ·  Flag as inappropriate

        Well, I will add my hat into the pool of "sure wish I could use my computer for what pays the bills for my next computer....." You have my money for the last resource, do you want my money for the next one?????

        DISPLAY LINK - Please don't pass the buck to MS, your voice is bigger than ours. To make your product have any value to a portable workstation - THE REASON I PURCHASED the D3100 Docking Station you claim is compatible!!! There were no disclosures that said...ps the upgraded GPU won't work with this device!

      • JoshJosh commented  ·   ·  Flag as inappropriate

        It's been a while since September when Wim said they are looking into it with Microsoft. Is there any update on this? Like others here, I can't run CAD when I'm docked, so the dock becomes worthless. I have to connect the display directly. Just discovered this issue on a new setup, and it took me forever to figure out it was an issue with the dock!

      • GarryGarry commented  ·   ·  Flag as inappropriate

        I have this problem as well. It makes the docking station nearly useless for my needs.

      • JerryJerry commented  ·   ·  Flag as inappropriate

        Hey all,,, any fix for this yet? It's been going on for quite awhile! Maybe one of the brains figured out a workaround? OR is there any USB "docking stations" that aren't using the DisplayLink guts? I've got a Dell D3100. Works great but won't use the NVIDIA gpu at all!!

      • litmollitmol commented  ·   ·  Flag as inappropriate

        I'm having a similar problem – a significant drop in fps and lags after Windows 10 anniversary update. When connecting an external LCD via docking stations with the latest Displaylink driver installed (8.0 m3) fps drop down significantly. Without the external LCD, or when it's connected directly to my laptop, fps is great and there are no lags, so there is nothing wrong with my Nvidia GTX 960M video card.

      • mattmatt commented  ·   ·  Flag as inappropriate

        I have about the same issue, any monitors running through the D3100 will not recognize the Nvidia GPU (M1000M). We have been using the D3100 to go from our laptops at work to two 24" displays, Since the Anniversary Updates for Windows we can't run any Cad software on the monitors running through the D3100, so our office computers are down to one monitor connected directly to the laptop and a D3100 collecting dust next to it.

      • DaveDave commented  ·   ·  Flag as inappropriate

        I keep trying to install the Anniversary update for Windows 10, hoping a new driver will fix it and the problem continues. As soon as I upgrade to Win 10 Anniversary, my OpenGL no longer works and sits at version 1.1 (Instead of 4.5). I have tried everything from a clean install to updating drivers for the D3100 dock, Intel 530 and NVIDIA 960M and the issue persists. I've been holding out for a while on this upgrade due to this problem.

      • Jesse JamesJesse James commented  ·   ·  Flag as inappropriate

        Since update KB3176936 I'm experiencing similar problems.
        When I want to use an applictation that requires my Nvidia GPU I have to remove the HDMI from the Port Replicator otherwise I have extreme performance issues. So I plug my HDMI straight into my laptop (beats the purpose of the Port Replicator ofcourse).

        It seems DisplayLinkManager prevents my laptop from choosing the right GPU (Nvidia GPU). I've tried everything, manually forcing to use, global settings use Nvidia GPU, re-install, update Nvidia Control Panel/GeForce.

        I'm using a MSI PE60 2QE, with a GTX960M and Intel HD Grapichs 4600. (For reference)

        Problem really seems to be with the DisplayLinkManager software.

        Hope you bring out an update soon!

        Thanks in advance.

      • Ricky BridgesRicky Bridges commented  ·   ·  Flag as inappropriate

        I wish i would have seen this before I posted my comment.

        It is an Nvidia Optimus issue, but it is NOT Nvidia's issue. Optimus GPU switching has always worked in the past before DL driver was installed. Not sure why, but it seems as though the DL is taking control, or forcing the intel graphics driver to be the only driver selectable by windows.

        Why DL driver is able to even alter any of that is beyond me.

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