Fix some applications not running on laptop GPU
Hi since the Windows 10 Anniversary update games or utilities i have in Steam valve dont seem to use the GPU on my laptop but instead use intel graphic the laptop i have is a Lenovo Y50
Marking completed with Windows 10 v1903 with KB4512941 (OS Build 18362.329) or newer (end of August 2019 patch).
Thank you all for confirming and your patience.
Should anyone see something unusual, please create a support ticket for individual investigation.
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Hello Aaron, none of the Dell WD19 docking stations use DisplayLink technology. Therefore, the DisplayLink driver or this idea are not relevant. We recommend you contact the manufacturer, Dell, for assistance on that product.
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Aaron Grossman commented
This problem continues.
I'm using a brand new Dell 7550 with Quadro T2000, through their WD19DCS dock to a pair of Philips 231P4U displays. I'm running Windows 10 Pro, Version 10.0.19042 Build 19042. I just installed the latest version (10.1.2875.0) of DisplayLink direct from this website.
On the Dell that I just retired, using their traditional docking station, this setup worked perfectly. It seems that I can get the same work-around of starting Solidworks, then connecting my dock, but that's not acceptable as an ongoing behavior.
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SueP commented
Having the same problem trying to run Zwift. Taken quite a while a many other attempted 'fixes' to isolate the problem to the display link (D3100).
Thanks to the workaround below - works for me too but good to find a proper solution (for the non-tech savy)My workaround to this problem is:
1. Disconnect Display Link USB - laptop internet connectivity through wifi
2. Start the program from the laptop screen
3. After the program is started connect the display link USB againIn my case the programs start on the laptop and keep working when I connect the display link monitors again.
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srikanth commented
same problem still , i have the latest windows update ,and the drivers. still display link USB takes the integrated graphics.
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Rene Weimar commented
My workaround to this problem is:
1. Disconnect Display Link USB
2. Start the program from the laptop screen
3. After the program is started connect the display link USB againIn my case the programs start on the laptop and keep working when I connect the display link monitors again. I really hope Display Link is going to update its drivers so all can work normal again.
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Noah commented
Was trying to run Enscape 2.9 with Revit 2019. Both would crash when staring the rendering (while connected to dock - Dell D6000). I remember previous DisplayLink issues I had last year when updating Windows 10 (which lead me to this tread), so I tested running the rendering again, but with the laptop NOT being connected to dock. Sure enough, it ran and had no crashing issues. I have also submitted a ticket and uploaded log files to Enscape for them to research on their end. Strangely enough, in their log files it looked to them like I was running RDP because I was connected to the dock.
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EasyRider69 commented
Same Problem with Lenovo Notebook L480 (Windows 10 20H2) and Basic DockingStation. DisplayPort cannot link the monitor. Looks like a Windows Issue. Alternative Notebook (Windows 10 2004) works properly. Maybe driver issue?!??
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Dario de Judicibus commented
I have the same problem. I have a Dell G5 5500 with NVIDIA GeForce RTX 2070, based on Microsoft Windows 10 Pro 64-Bit Version 20H2 Build 19042.630. It is connected to a Philips 273V5 through a Plugable UD-3900. DisplayLink driver version is 9.2.2420.0. The system cannot link the monitor to the NVIDIA GPU. Photoshop does not work properly.
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Anonymous commented
I have a dell precision 7530 with a P3200 card and having the same issue laptop screen open siemens NX starts when closed it won't start
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Anonymous commented
Hello, have same issues on Windows 10 2004 and on just installed update 20H2. Precision 5530 with NVIDIA T2000. Solidworks stop running if connected to dock. Work fine if not connected.
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Anonymous commented
Bonjour
J'ai exactement le même problème depuis la mise a jour en windows10 2004
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Tiago M commented
Just bought one Targus dock to use with 2x27" screens and I can't play any game... I can't even open nvidia control panel because it says no display is using an nvidia gpu.. Even if I force the bios to not use integrated, I still face the same issue...
I have already installed the latest windows updates, intel and nvidia drivers and the latest DisplayLink Manager...
If I open my laptop screen I can see the nvidia control panel and play whatever game I want with the Nvidia GPU.
if I close my laptop screen and leave only the 2 connected 27" screens, Nvidia control panel says none of the screens is using it's GPU (even forcing on BIOS to use it).
WORKAROUND: Managed to get a workaround by connecting 1 screen to the HDMI port of the laptop and the other to the dock. (Now it works fine and I'm able to play any game on the 2 screens (go figure)).
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Hello @Elrond. I advise you create a ticket by using the contact button. You can see numerous validation from other users this was addressed. Support will clarify with you with your use case. Comments on this is not appropriate to handle individual support requests.
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Anonymous commented
Hi Guys,
I appreciate your work.
Fellow developer
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Elrond Luinwe commented
Hey @alban , i'm using OS Build 18362.592 and i have Nvidia 960m so still can't find a way to use my dedicated graphic card effectivly. I've selected nvidia gpu for all applications from nvidia control panel but still low fps. Even i try right click , run with gpu , select nvidia still low fps. Are you sure this problem is solved? What am i doing wrogn?
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eambo commented
Unfortunately Microsoft's implementation of multi GPU handling is, quite frankly, piss poor - and I am still unable to use my D6000 effectively.
Not only do I have to define each application I want to use with my high performance GPU, however whatever way the D6000 and Windows are talking to each other, Nvidia's control panel informs me that it cannot open because I don't have a display connected with an Nvidia GPU.
The issue seems twofold here - one being that Microsoft do not allow a system-wide declaration of "Use my good GPU", and secondly I need to have a display physically connected to my laptop for Nvidia to consider the GPU to be connected.
I've once again had to revert to a HDMI cable directly connected to the laptop to get more than 10FPS in my games sadly :-(
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Etienne commented
Hi Alban,
I'm using 18362.356 but I'm still having this issue... My nvidia card is not used... but it should.
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Elrond Luinwe commented
Hey @alban when i open a game in my computer i got 120FPS average at HDMI port via DisplayLink but when the game start FPS drops to 50-60 do you have any idea why is that?
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Carpentier commented
Hi Alban,
I'm using 18362.10019 but I'm still stuck when I use my nvidia card.
Do you have any solutions? -
matt commented
Hi Alban,
Thanks for the response. It does show the GPU is working with applications on the monitor connected through the D3100 now. I was expecting the fix/solution to allow for all (or similar) functionality prior to the Windows Anniversary update where the display adjustments and controls were accessed through "Intel Graphics Settings" or "NVIDIA Control Panel". With that in mind does the D3100 now mirror settings applied to other monitors through the Intel/Nvidia interfaces? The generic display settings are very limited; is there a way to control this monitor and how it displays (color, refresh rate, etc.) individually, similar to the Intel and Nvidia interface? This was the method prior to the anniversary update.Thanks,
Matt