If you believe you have found an issue that is not covered by a knowledge base article, you can help DisplayLink find the problem by providing the right information.

DisplayLink provides a support tool that can check for common issues and gathers up the system information, useful to DisplayLink in diagnosing problems. Before submitting a bug to DisplayLink, please follow the steps below to provide the right information.

The support tool produces a zip file containing information stored in plain text. The data inside is not encrypted (apart from the DisplayLink software log files) to allow you to see what data has been collected.

DisplayLink support tool is installed alongside the DisplayLink software and should be available from your terminal.

1. Open the terminal application
2. Run the command `sudo DLSupportTool.sh`
3. The archive file with data will be saved in a tar.gz file in the current directory.
4. Post your issues with the logs on the DisplayLink forum.

DLSupportTool usage: 

-h, --help	shows help
--debug	enables advanced logging and exits
--nodebug	disables advanced logging and exits

Warning! To use --debug and --nodebug options you will need to install xmlstarlet package, you can do this with a command: 'sudo apt install xmlstarlet'

The Linux DisplayLink Support Tool gathers the following system information: