My DisplayLink wireless video device does not work

This article covers the common reason for wireless vide products, based on DisplayLink technology, not working. This includes the following products:

These products include a wireless to wired bridge, which is not designed by DisplayLink or supported by the DisplayLink software and drivers. You will need to install the software for these products to ensure that the wireless driver is installed. Once the wireless driver is installed, the DisplayLink device should appear on the USB bus, as shown below:



If the DisplayLink device is not appearing in device manager, the wireless to wired driver is not working correctly and the problem is outside the DisplayLink technology.

Please note that some of these products are no longer produced, and the latest wireless drivers support no later than Windows 7. This means they cannot be used on Windows 8 or later operating systems. 

Troubleshooting: Windows

  1. My Device is not Working Properly on Windows 10
  2. How can I report Windows issues to DisplayLink?
  3. How can I report Windows installation issues to DisplayLink?
  4. No option to duplicate monitors on Windows 10
  5. My DisplayLink device does not work at all, or I get the message "USB device not recognized", when connecting on Windows.
  6. What are the minimum PC requirements for Windows DisplayLink software?
  7. Issues with USB 3 host controllers and DisplayLink
  8. How to fix your DisplayLink product from repeatedly disconnecting and reconnecting, or freezing
  9. How to resolve mouse or window latency, desktop pixelation, or other performance related issues
  10. How to resolve screen corruption, leftover artefacts or blank screens
  11. How to enable night light or f.lux on DisplayLink displays on Windows
  12. Message: "The software package appears to have been modified." when trying to install
  13. Cannot upgrade or uninstall DisplayLink software
  14. PC hangs when booting with USB devices attached
  15. How to uninstall j5Create (MCT) software
  16. How to uninstall Fresco Logic USB graphics software
  17. How to uninstall SMSC USB Graphics software
  18. Problems configuring Wake On LAN on DisplayLink products
  19. Can I duplicate or mirror a screen to more than one display in Windows?
  20. Windows Display Properties "Identify" numbers are incorrect
  21. Windows Desktop background is not shown on some extended displays on Windows 7
  22. Third Party Graphics Card Utilities and DisplayLink Driver
  23. My DisplayLink wireless video device does not work

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