Netflix playing sound only, no picture
fix it
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sanjay.gautam
commented
I also have the same issue , I am surprised why the Youtube does not have the same issue? I ordered one and I am planning to return the dock.
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Hamza Emadeen Mousa
commented
Same problem here.
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Matthias Six
commented
reported since january ... could we get an update on this issue ...
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Philip Hamm
commented
I just set up my wife's office with a WAVLINK USB 3 DisplayLink docking station and two 27" monitors. 2013 i5 based Mac Book Air. Everything works so great!!!! ....Until she wants to play Netflix or Hulu in a secondary monitor. Then - black screen. This thread is four years old. Depressing. No hint of any solution then? Guess I should have gotten her a smart TV instead of a second monitor. Who knew?
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Anonymous
commented
Another workaround - install Android Emulator with Google Play and on it install the app you need. I'm using it to play Udemy videos on one screen and work on the other screen without having the black screen issue.
Not sure how it would work for 4K content through Netflix / HBO Max apps though. -
Matt Cavanagh
commented
Also getting this for the All4 channel 4 service. I suspect there's certain tags in the content that prevent screen recording and the DisplayLink drivers don't know how to handle it.
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Hector Nuñez
commented
Using MacBook Pro M1. All drivers and OS is up to date. Display link is up-to-date and the Netflix image will not play. Sound, subtitles and popup button will show.
Youtube works without issues.As soon as I close DisplayLink, the image appears.
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Don-Pierre Halfaway
commented
I can confirm when rolling back to Sierra and using the installation made for the product it functions well. I also have seen this error before when using vmware fusion and it boiled down to a stupid switch being enabled to allow the older package to access some internal "new macOS" package.
I develop software as well and can sympathize with DisplayLink and I too am not upset with DisplayLink but rather upset with MacOS pushing out releases and not communicating with software drivers that should work as expected.
The best advise I can give you all is this reading that had similar issues:
https://kb.vmware.com/s/article/79989
I assume at some point the displaylink software will bear a cost and it will be to pay for drivers of older equipment and those who purchase new equipment will gain access to supported hardware "wink".
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Gregg De La Cruz
commented
Netflix and YoutubeTV not working with display link running. This just started happening for me within the last month. I'm on a macBook Pro M1 running macOS Monterey.
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Antonina Rose
commented
People keep mentioning the existing issue but for it to suddenly appear overnight on already stable platforms, I would say it is build related. If it is to do with inerrant license restrictions, then a better explanation and a full refund as I do not want this piece of high-tech rubbish as it no longer fits the function for which it is needed.
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Zach Beggs
commented
Hi all, I found an actual workaround that does not involve basically not using your displays...
Now this workaround is super lame, but it works.
Install parallels desktop, personally I installed windows 11. Running in coherence mode, it looks like a normal app. Not in a shell. But basically now I can confirm HBO Max and Netflix work, whereas before they didn't work at all. Black screen as you'd expect.
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Richard Schembri
commented
I have the same issue, thought I would try again am using upto date drivers and its still doing it.
Anyone have any ideas? -
Craig Foster
commented
This seems like a no-brainer feature and a fundamental limitation of the drivers. The suggested "workaround"--disconnect DisplayLink devices--is not really a workaround at all coming from the makers of DisplayLink. Would appreciate if you fix this issue such that I can view my own DRM-protected content on an external display.
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AOS
commented
I do understand how apple is not very developer friendly based on my personal experience when I was developing apps for MacOS, but at the very least it would be good if the DisplayLink team posts an update on the progress or whether this feature would ever be made available. Given that the new apple silicon based Macs have DisplayLink as the only solution for people with multi monitor setups I feel at the very least DisplayLink should clearly advertise what product people are buying so that its easier for them to make an informed decision. A KnowledgeBase article similar to the clamshell and screen rotation support explaining DisplayLink's stand on this issue would be well appreciated
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Michael Eckhoff
commented
There are multiple redundant asks that are all related that only seem to split votes. Basically, screen recording, Apple Watch unlock, HDCP, etc. If these were not split up, it'd be one of the top items. I'd suggest these all get merged somehow (admin?).
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Michael Eckhoff
commented
There are multiple redundant asks that are all related that only seem to split votes. Basically, screen recording, Apple Watch unlock, HDCP, etc. If these were not split up, it'd be one of the top items. I'd suggest these all get merged somehow (admin?).
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Hector Larks
commented
ugh I learn this the hard way.
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AJ
commented
This is total dealbreaker for me. I'm genuinely shocked this isn't advertised when buying this product. I just found this out tonight and will need to return it.
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Ádám Krakkai
commented
Same problem for me.
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Anonymous
commented
The screen being recorded not only block HDCP, it also blocks the ability to unlock your Mac with your Apple Watch. This has got to be one of the worst implemented software packages ever.