Netflix playing sound only, no picture
fix it
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AdminKate C (Admin, DisplayLink) commented
The issue is due to HDCP (High-bandwidth Digital Content Protection) - check the following article: https://support.displaylink.com/knowledgebase/articles/830301-content-protected-video-does-not-play-on-mac-while
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Kaique Magno commented
Having the same issue. It starts happening 19 jun 2023
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Lenka Hašová commented
Hi, I had the same issue and managed to fix it by allowing recording for chrom in apple settings.
setting>privace & Security>Screen Recording
and then just turn on the recordings for chrome, restart chrome.
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rrivera0919 commented
Hello im also having the same issue with device, not sure what's taking so long to get his issue resolved. Can something be done asap about this or I will be posting on amazon above this certain issue to allow others to know not to buy.
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Cody commented
Same issue, Netflix, Hulu, DIrectTv Stream and others.
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Tonia commented
Having this same issue with Hulu as well. No picture, only sound until I disconnect DisplayLink.
I did try the user suggestion below to disable hardware acceleration in the browser and the Hulu video plays normally again, but this isn't ideal as I'm noticing some other wonky graphics behavior without hardware acceleration. -
Tonia commented
I would also like this issue to be resolved! When trying to use Hulu on any browser on my Macbook Pro and connected to a second screen via DisplayLink, video is only a black screen and all I get is audio. The moment I disconnect from DisplayLink, the video plays just fine. This is not ideal as I'd like to be able to use my connected larger monitor!
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Daffur Link commented
so dope
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Samrat Allabadi commented
Facing the same issue. If they don't resolve this, I am returning the device
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Yolanda Hunt commented
Using MBA M1 running Ventura 13.2.1 and Displaylink Manager 1.8 Alpha Build 62.127. Please fix this issue.
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Estevão França commented
@Aslam, thanks for posting your solution!
I was struggling with the same issue for a while! I followed your steps and managed to fix the issue on my end!
Thanks!! -
mb commented
This is incredibly limiting. The driver causes my Mac to treat my additional monitors as if i am sharing my screen, which in addition to disabling any sort of streaming service content, prevents me from unlocking with my watch. I don't understand why this hasn't been fixed?
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jeremy krans commented
After trying everything, this solved it for me:
In chrome > Click the three dots at the top right > Settings > Advance > System >Where you see “Use hardware acceleration when available “ > DISABLE
Restart chrome > Video should play. Hope this helps.
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Martin Õunap commented
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Martin Õunap commented
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Martin Õunap commented
Still no update..... problem from 2018 year and no solution. It makse me sad and only reason why I am thinking switching to Windows.
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Brandon Sexton commented
If I have Displaylink disabled video from my streaming services works. When I enable Displaylink manager, the stream goes to audio-only... black video. I'm on an MBP M1 Max running macOS 13.1 and Displaylink Manager 1.7.1 Build 60.129
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Bo Starke commented
I cannot believe I have to run a fucking Windows 11 VM to watch video (netflix, prime, YT TV, etc.) with multiple monitors on a Mac (M1 Monterrey). I spent many hours trying to make this work on Mac natively, but it seems a Windows VM (and actually only in the Edge browser, not Chrome) is my solution to this problem. Glad the 3 4k monitors i'm using displaylink for can actually be used to watch video now. Thank you @Zach Beggs
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wesley rufus commented
I think i Figured out the problem. It is a security issue with the way the usb adapter works. You are not allow to record streaming services. The adapter uses recording software to stream to a monitor and the internet thinks you are stealing and cut you off. once I stopped the Displaylink software all the streaming services worked fine.
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chadbscherer commented
Yes, fix it!