Installing legacy did not fix clamshell mode for me either

I am having the same issue. Can't close the lid at all. I am running Catalina 10.15.7.
I have tried to install the old package but the problem persists...

I have the same issue with clamshell dual displays turn off every ~15 seconds or so. OS X 11.1 DisplayLink 1.2 build 55.125. There should be a newer update than Aug 20th https://support.displaylink.com/users/105572232-alban-rampon should respond with an update

Installing legacy did not fix clamshell mode for me

I tried solution posted by "Anonymous" on Dec 9th, 2020 8:20 PM and it WORKED!!!

* removing DisplayLink Manager and installing the Legacy driver: https://support.displaylink.com/knowledgebase/articles/1932214-displaylink-manager-app-for-macos-introduction-in#revert

I'm experiencing this issue as well.

When I close my Macbook Air, my two monitors work as expected for about 10 seconds, but then turn off. When I press a key on my Bluetooth keyboard or my Bluetooth mouse, my two monitors again work as expected for about 10 seconds, but then turn off.

The solutions proposed below do not work, don't waste your time. My temporary solution has been to just leave my laptop open.

I ALWAYS experience issues whenever there is a Mac OS update. The ongoing software support for these docks has been horrible, hopefully something will change.

Experiencing this issue with 2015 MacBook Pro; temporary workaround is to use HDMI headless adapter (https://smile.amazon.com/CompuLab-fit-Headless-Display-Emulator/dp/B00FLZXGJ6)

I am tired of paying $200 for a dock that the clamshell mode doesn't work and DisplayLink doesn't care to fix.

Temporary Solution

1. Connect External Mouse and Keyboard

2. Open display link manager

3. Close the lid

4. Plug in-display link adapter

5. Plug-in power adapter

6. Press the space bar on the keyboard and then monitors should work

This temporary solution works for me for now. It's not the best solution but it sorta works sometimes. But we definitely do need a full fix for this issue.

Any solution to this issue? I need to be able to work with the laptop closed (Macbook Air) -- it was working under Catalina and now under Big Sur, when closed, everything goes off and then comes up for a few seconds and off again as many on there have stated. We need a fix!

I see this issue with Catalina (10.15.7) as well with the latest DisplayLink Manger (1.2 Build 55.125) . Need a fix urgently

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I have just installed big sur 11.1 (DisplayLink Manager Graphics Connectivity - Release: 1.2) on my Macbook Pro and can absolutely confirm that I am experiencing the problem. Open the laptop lid and external monitors. Everything works as intended. Close the laptop lid, the monitors go black ... come on and when I press the mouse or keyboard the signal comes back for about 15 seconds. The whole thing repeats and is not pleasant because it loses connection with the docking station. I use a docking station from Targus Dock190.

@Alex, I cannot follow what you said for the work around fix, can you please write it in steps, so everyone can try until a final fix is provided. Many thanks.

I having the same issue with Big Sur, and I find a trick to avoid this. I plugged on one of my external monitors the DisplayPort cable and the HDMI cable and on the other just the display port cable. I can now let the lid closed. Hope this helps.

SOLUTION! (for now I hope):

1: Uninstall the DisplayLink Manager

2: Instal the Legacy driver (Older Version), it supports clamshell-mode-> https://www.displaylink.com/downloads/file?id=1636

HERE IS HOW: https://support.displaylink.com/knowledgebase/articles/1932214-displaylink-manager-app-for-macos-introduction-in#revert

Same issue here - 2 external monitors connected with display link hub. New MBP 13" with the M1 Chip. No problem with lid open. As soon as I clamshell it, monitors go dark and look for signal. Nothing... Please advise on timing of the fix.

Just installed big sur (released version) on my Macbook Pro and can absolutely confirm the issue is happening to me. Open laptop lid and external monitors, everything works as you'd intend. Close the laptop lid, monitors black out.... come back and force a login, which does work for about 10 seconds, then repeats on an endless loop!

Anyone still having this issue? Running the newest version of MacOS and driver and my screen keeps shutting off when the clamshell is closed.

Very much in need for this. Please provide update

Really would like an update on this. I'll probably be switching to a non-DisplayLink dock if I don't hear anything since it has been awhile since any update. Is it just not feasible?