Beta macOS App: Clamshell / Lid Closed Mode
Beta Mac OS App driver does not allow me to operate on external monitors with the laptop closed. I had to uninstall the driver and reinstall the one from November to be able to work in clamshell mode. This is glitchy in the old driver, often freezing my computer. I was hoping to see this stabilize so I wouldn't have to restart so often (almost every time I disconnect my laptop from the docking station).
i have same issue on macbook pro2019 catalina 10.15.6.
the workaround i have:
install displaylink manager
install the driver DisplayLink USB Graphics Software for macOS (5.2.4)
(still got black screen every 40 sec)
quit dispalylink manager then clamshell mode working for me.
thanks Claudio's tips.
Brian Hervey commented
Did it work, Claudio?
CLAUDIO RIVAS commented
I've writen to the provider:
The general instruction was:
1.- Install the Displaylink Manager
2.- Install the driver driver
CLAUDIO RIVAS commented
I agree, this is simply not doing the work, Having the lid closed even with 3rd party apps doesn't work because keeps the built in screen on. Can you please help. I just bought the docking 2 weeks ago and started last week and have been a nightmare. If this is not solved in the next 2 weeks maybe my review in Amazon about this product will be very bad for the product designer.
Macbook Pro 2019 with Catalina 10.15.5
I have the exact same problem and it's sooo frustrating. I'm using DisplayLink Manager App 1.0.0 (so it is not a beta app!)
Robert C suggested to use "DisplayLink USB Graphics Software for macOS Catalina 10.15 Release: 5.2.1 Beta 3 16 Oct 2019"
My experience was: I initially started with DisplayLink USB Drivers (not the Manager App!!) version 5.2.4 => indeed, it was working ok with Lid-Closed Mode BUT I was experiencing black screens everytime I was disconnecting my monitors from the laptop (which could only be resolved by restarting my laptop).
Question: does DisplayLink USB 5.2.1 Beta 3 16 Oct 2019 have this problem (black screen when disconnecting monitors)?
Thank you to Robert C for the workaround. I rolled back my driver to macOS Catalina 10.15 Release: 5.2.1 Beta 3 16 Oct 2019 and that fixed the problem. Hopefully they address this regression in a later release.
+1 on this issue. 2019 Macbook Pro w/ Catalina + Targus Dock DV4K.
Frustrating as I have to force power down every time the display falls asleep. This is b/c I'm left with a black screen and what seems to be a frozen OS.
Colin W commented
Same issue. Macbook Air 2020 Catalina.
Ian O commented
Same issue. MacBook Pro 2018, Catalina 10.15.4. Screens go black every minute or so.
Same, the beta seems to be the only driver that works for me at all... so i'm forced to use this edition of the software. Same issue as everyone else, i close the laptop and my external monitors disconnect after a minute or so.
Macbook Pro 2020 Catalina
Ven N commented
I understand this is a known issue. Would like to be updated when there is a fix to this. Thank you in advance.
Robert C commented
I have exactly the same issue with closed lid. Please get back to: DisplayLink USB Graphics Software for macOS Catalina 10.15 Release: 5.2.1 Beta 3 16 Oct 2019, works fine for me and let's wait for better release.
Jose A commented
I'm having he same issue on a 2018 MacBook Pro (10.15.4) . I've tried the trouble shooting sets but the issue has not been resolved.
Justin B commented
I can get it to work only if I keep hitting something on keyboard every 30 seconds. Mouse movement doesnt do it. When I close the lid it goes black, but will come back after I hit space bar. Big issue as this keeps me from using the dock.
I can't get this to work at all. Feel like I just wasted $300.
Yes, i use dual monitor and cant close my laptop as well. Please fix this
Mic Pic commented
same problem here, the monitor is going off after about 20 seconds on Macbook pro 2016 running Catalina
Abraham Fine commented
I have a similar issue. I use a Macbook Pro with 3 external monitors via a Thunderbolt 2 dock. One monitor is plugged in through the displayport that is passed through the dock and the other two through a displaylink DL-6950 device hanging off the USB 3 port of the thunderbolt dock (a StarTech USBA2DPGB). So clamshell mode works great with version 0.5.25 of displaylink manager.
The issue comes when I disconnect my Macbook Pro. Once I disconnect and open the lid the screen stays black. I then need to restart the machine.
There was already a thread on this very same subject. It is not supported right now. Please find that thread and comment there.
Wajahath Syed commented
I'm facing the same issue. Can't close the lid of mac when connected with DisplayLink. Please fix this.