Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
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Thomas Sieland commented
Please keep me updated on a fix to the Macos displaylink problem.
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Nio commented
Please let me know asap when you have a fix
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Andreas Papandreou commented
I am adding my voice of frustration and disappointment. I recently purchased a second screen relying on DisplayLink. The earliest we can have some sense of whether this will be fixed, how complete the fix will be and when to expect it will help us formulate our own strategy to deal with this failure. Please add my email to your list.
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Alan commented
Please let me know when you have a fix
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Jim Walker commented
Please fix soonest. This is directly affecting my business and employees.
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Viet Tran commented
Please send me an email update when a fix is available.
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Adriana commented
This is frustrating when you rely on multiple screens all the time. I thought my computer was having issues so reinstalled the driver. Then upon further investigation, found this.. would be great if there was a notification on the home page or the product pages so people are aware. It would've saved time trying to figure out what was wrong with my computer.
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Anonymous commented
Amazing. One would think this is the year 1999 and Apple is still struggling for survival, versus being on the verge of becoming the most valuable company in the history of the earth at a valuation of 1-Trillion Dollars. What kind of hold does the world of PC development have on companies like yours? Frustrating.
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Anonymous commented
This needs to be priority #1. I am astonished that after 60 days of being aware of this massive problem that a fix hasn't been released. Please fix it soon.
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Hank commented
Please add me to the email list. Thanks.
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Ryan Duffey commented
I literally just bought two (2) new Dell 24" monitors, monitor arms and carefully selected the Dell Hub with Displaylink. Upon turning my computer on it was beautiful!!!! So much information so vibrant. Just to stay on the computer and enjoy it, I did some house keeping on my MacBook Pro, such as updating. To my surprise I could no longer get out of clone mode. Thinking it was my fault, I spent the day trying to figure out the issue until I came across the above statement. This is subpar performance at best. These comments go past February? Really? Help.
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James commented
Will using a USB 3.0 to Thunderbolt adapter allow the AOC Displaylink external monitor to have "extend" functionality, instead of just clone?
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Anonymous commented
this has taken my whole office down 80% in productivity, please push apple on this!
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Eric Steinberg commented
First, thanks for being forecoming in admitting it's broken.
However, rolling back to a previous version of Mac OS is a pain in the ass.
Please provide a fix as soon as humanly possible!
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KH commented
Any official updates from Apple or DisplayLink?
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Dan Mundy commented
Please add my email to the updates, really need this fixed. Thanks
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andrew commented
its a bit depressing seeing how many days back the comments go :(
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andrew commented
would it be too leading to assume that whatever interface that DisplayLink uses to communicate with Mac was at least directly or indirectly tied to the security loophole that Apple corrected? If so, good luck getting Apple to 'fix' the issue on their side.
Non-public interfaces by their very definition can all be considered a security hack by some measure.
Wonder if Apple can provide an official supported Api for multiple display interfaces, perhaps one they can test before rolling out software updates?
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Anonymous commented
Oh please hurry up. This is very much impacting my workflow. please add my email. Also, some of us can not downgrade due to work based restrictions on our machines and restricted software uploads/licenses (remind me to never allow that again).
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Cam commented
Add me to the updates please.