Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
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[Deleted User] commented
Dear Anonymous,
The nub is that Apple have eliminated video-to-USB in their latest 10.3.4 macOS update. You may have to endure an ordeal of tedium, but there is everything you should know about it earlier in this thread. -
[Deleted User] commented
RE: "RIP DisplayLink
There will be no solution to this issue."
Actually there may be a solution... Duet was able to find a way so maybe the air display trick is the way to go....
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Roman E commented
Has anyone tried this device? Looks like it should work:
Startech Thunderbolt 3 to Dual DisplayPort Adapter (TB32DP2T)
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Anonymous commented
Can someone please describe the issue that's led to the blank displays? What did Apple change? What are the options?
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Andy commented
fak
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[Deleted User] commented
Someone says upthread, "A lot of your client have thrust in your company...."
Actually, I think it's the other way around. -
Xenomorph commented
RIP DisplayLink
There will be no solution to this issue.
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Anonymous commented
I just purchased a Startech TB2DOCK4K2DP which is allowing my early 2015 MBA to connect to two external screens pushing 2560*1440 on each. It was around $430(CAD) but it gets production rolling again.
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Des Donohoe commented
just out of the box on a new macbook pro 10.13.4 and no extended desktop, not happy.com
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John Borgen (Fat Guy Backpacker) commented
Hey guys, hang in there! I know this has got to be tough, but keep those updates rolling out. Just let us know...whatever you can. Sev1 issues usually require frequent updates. Maybe more than once a week. I'm pulling for you...I'm stuck with my late 2015 MBA for another 18 months (corporate refresh policies). They won't let me roll-back to 10.13.3 either. Rock/hardplace. Thanks for listening.
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Anonymous commented
Please email me with instructions on how to get a refund. This has taken way to long to fix and is a freaking joke!
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Leonardo commented
Staff please release an urgent update, for some time I have the problem, I have 37 equipment spread throughout the company. It is very difficult to work without mirroring.
please Urgent. -
[Deleted User] commented
(Product ID: USB32HDDVII)
Taking way too long team. I paid $160 per adapter and I have about 10 of them in my office. Please release a patch for this ASAP for extended display. This has been a problem for weeks now.
Take care of your paying customers and make this a top priority while increasing your communication. Provide ETA's or any kind of updates so customers are in the loop.
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Dr. Escribano commented
I quit this, no hope with DL. Wish them luck, with this demonstration they will need tons to survive in this market place,
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Rob L commented
Almost all forward thinking, reputable, IT companies are agile nowadays and can either revert breaking code changes, or forward fix, very fast - What's your excuse @DisplayLink !?!?!
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Marcel commented
There will be no solution, otherwise DiplayLink would inform here much more aluctive. The company prefers to sell its products without the dealer pointing out the problem. I think DisplayLink should rather close that would be the best for everyone. On requests and Twitter will not respond.
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Thomas commented
When can we expect an update? I purchased my AOS monitor around April 9th and only got about a good week and a half of use. This is taking too long.
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Don Schieble commented
The solution, since there may never be a solution, is to give everyone a new different working product when they return the broken one. I would be happy to take a thunderbolt display adapter. Do you need my address?
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Tim commented
You guys are killing us!
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Lex Luthor commented
Instead of releasing hosed up software, you can download Beta versions of the Apple OS X for free and report to Apple right from the OS, issues you're having. Test test test until you fix the issues.
You'd be ahead of the curve instead of playing catch up.