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macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews

The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.

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    TOULEMONDE shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Update: June 20th
    Dear DisplayLink macOS users,

    Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3 and below.
    Functionality such as Ethernet and audio, where implemented, is unaffected.

    DisplayLink driver v4.3 beta 5 currently provides an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, 10.13.5 and 10.14 first developer previews, using Apple AirPlay® on machines with that feature. All additional DisplayLink screens will be cloning the primary display.
    An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
    DisplayLink driver v4.3 beta 5 is available from http://www.displaylink.com/downloads/file?id=1169

    Our team have made further progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS. As daily users of the technology ourselves, we truly understand how disruptive this loss of functionality affecting the ecosystem can be.
    We have had positive developments on being able to communicate a roll out plan for this long term fix, but for the time being remain unable to provide a time-frame or a date for release of this solution.
    Resolving this issue remains the highest priority for us and we will continue to provide regular updates as we move towards this.

    Thank you for your extended patience. We appreciate your feedback and support.

    Kind regards,
    Alban

    1485 comments

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      • Laughing Gas commented  ·   ·  Flag as inappropriate

        This is starting to get humorous reading everyone get so angry. People keep complaining about how they're losing money, and can't work without monitors. Trust me, I get it. 4 months is a long time to wait. 2 months was too long. What I don't get is why don't you stop wasting all your good energy waiting for a fix that may never come, and buy a damn $30 thunderbolt adapter and call it done?

      • Anonymous commented  ·   ·  Flag as inappropriate

        So i have early 2011 macbook pro 15"
        I have one thunderbolt working fine. Neither monitor i have is Apple.

        The fix involves using Airplay. I know nothing about Airplay. Does this 4.3 fix with airplay require a apple receiving hardware component or will any brand monitor that I have will work?

      • Anonymous commented  ·   ·  Flag as inappropriate

        I can get my two screens up now but they are showing the exact same thing. That is not helpful; I need to have multiple pages open to read multiple documents. and still work on one page. PLEASE FIX THIS SOON!!!!!!

      • quark commented  ·   ·  Flag as inappropriate

        10.13.5 did not have the fix included. This is absolutely ridiculous to have an issue like this go on for over four months. Let that sink in, four months of no fix.

      • scott commented  ·   ·  Flag as inappropriate

        Noticing it breaking again with 10.13.5, allows me to select airplay to display link, but never properly displays on the screen. Funny enough it worked yesterday until a reboot and now i cannot get it working again

      • Nathan Jianjie Lin commented  ·   ·  Flag as inappropriate

        Please! Please! Please fix it. we have over 2000 of your docking station on our campuses. large Mac user group. The issue been weeks already. Doesn't really acceptable in technology world.

      • Spread Love, Dont Hate commented  ·   ·  Flag as inappropriate

        I appreciate the updates and hard work. I know if there was a resolution to make things the way they were, it would be out by now. Try to keep the team's spirits & heads up!

      • Jeannie commented  ·   ·  Flag as inappropriate

        High Sierra 10.13.5, MacBook Pro 2017 - Thunderbolt with adapter to USB.

        The AOC E1659F Monitor is not appearing in my AirPlay menu. I have restarted several times and allowed the DL UserAgent in Privacy Settings. Am I missing something?

      • Justin commented  ·   ·  Flag as inappropriate

        "Our team made solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS."

        I've read this update a few times and just now let this sentence sink into my brain. If I'm reading this right this means the Display link fix could potentially not come out until 10.13.6, 10.13.7, 10.13.8, etc. or even until 10.14 Mojave. Is everyone else reading that the same way?

        I've got the one extended monitor working now just antsy to go two wide again.

      • Willum commented  ·   ·  Flag as inappropriate

        It is clear that you are nowhere near doing anything for this. The feedback and support you request will help you in no way towards the end you allude to in the messages you provide to soothe what appears to be a gaping hole in your design team ability and customer service savvy. Time to belly up to the bar and simply say that you will never fix this. You are incapable of fixing this. In fact, you have no intention of fixing this. Simply put, you are no longer able to provide any service to those who run Apple systems. Be honest. At this point, that is all you can actually do. Stand up and just be honest. Tell everyone who has spent their money on your products that you are no longer going to support them. The end.

      • Willum commented  ·   ·  Flag as inappropriate

        It is clear that you are nowhere near doing anything for this. The feedback and support you request will help you in no way towards the end you allude to in the messages you provide to soothe what appears to be a gaping hole in your design team ability and customer service savvy. Time to belly up to the bar and simply say that you will never fix this. You are incapable of fixing this. In fact, you have no intention to. Simply put, you are no longer able to provide any service to those who run Apple systems. Be honest. At this point, that is all you can actually do. Tell everyone who has spent their money on your products that you are no longer going to support them. The end.

      • Evan Marshall commented  ·   ·  Flag as inappropriate

        Hello.

        I currently have a MacBook Air (Early 2015) Model Name: MacBook Air, Model Identifier: MacBookAir7,1, Processor Name: Intel Core i7, Processor Speed: 2.2 GHz.

        I have a USB 3.0 to HDMI adapter using latest version DisplayLink 4.3 Beta connecting one of the monitors and a Thunderbolt 2 to DisplayPort connecting the other. Since the DisplayLink update I am able to see image on both monitors whether mirrored or extended mode, but I am not able to change the rotation on the DisplayLink Mac display preferences. I can change it by clicking on display under system preferences whilst holding down Cmd - Option, but this keeps all monitors in the same rotation state and not all acting independent of each other (I want one horizontal display via displayport and one vertical display via displaylink).

        Any help would be greatly appreciated. Is there a fix or is it a "wait until DisplayLink driver or OSX update" sort of situation?

      • Jason commented  ·   ·  Flag as inappropriate

        Yes v4.3 Beta 5 drivers works for me in 10.13.5, after enabling Airplay as mentioned in the FAQ

      • John commented  ·   ·  Flag as inappropriate

        Does anyone have any idea of what the latest Mac OS 10.13.5 update have on displaylink compatibility? Any changes - improvements maybe? or not?

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