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Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews

The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.

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    TOULEMONDE shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Dear DisplayLink macOS users,

    We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
    Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257

    If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004

    Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301

    Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
    Audio and Ethernet functionality, where supported, stays unaffected in all versions.

    We thank you for your feedback on DisplayLink products that helps us further improve our product offering.

    Kind regards,
    Alban

    2036 comments

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      • Chris commented  ·   ·  Flag as inappropriate

        I uninstalled and reinstalled the 5.01 driver after updating to 10.14.1. I had the blank black screen after updating to 10.14.1 and Mojave did not see the display. Uninstalling and reinstalling the driver fixed the issue.

      • jacob commented  ·   ·  Flag as inappropriate

        (Update to my previous comment, see below)

        17 minutes. That's all I got before image corruption this time. UNRELIABLE and USELESS are the right words for DisplayLink docks.

        And regarding sluggishness: my MacBook Pro is dual-graphic. When the screens are connected with cheap USB-C->DP dongles, everything works brilliant and I can see (in System information app) that my AMD Radeon card has two screens connected. Additionally, Activity Monitor app gives me information about which graphic card is used, and it is the "High performance" one. (If you want to find out yourself, check out the "Energy" tab, and the table in the bottom of the app, it will say either "Graphic card: Integrated" or "High perf.")

        However, when I connect my screen to the dock, computer stops using the dedicated high performance graphic, and falls back to using the integrated one. Hence the sluggishness I guess.

        What a useless piece of hardware and software, DisplayLink.

      • jacob commented  ·   ·  Flag as inappropriate

        With 10.14.1 and driver 5.0.1 I can get it to run with two standard resolution (no 4K) screens connected to my HP dock with DisplayPort. Sometimes the image on both screens get "corrupted" (just random lines white and dark, sometimes magenta and other colors, no desktop whatsoverever).

        But even when it's not corrupted, I can't help but notice HOW SLUGGISH it is compared to using two separate USB-C->DP dongles, and connecting my screens though them.

        In the Activity Control app I can see how a process named "DisplayLinkManager" kind of eats my CPU even when I'm doing NOTHING. Just having Activity Monitor and one Safari window open (to write this) makes DisplayLinkManager use between 10-15 % of CPU on a top notch 2017 MacBook Pro.

        Can DisplayLink answer this: why is your solution so much slower than simple, dedicated, $15 dongles? I'm not talking about gaming with ridiculous FPS expectation but basic code editor and browser work.

      • Filipe commented  ·   ·  Flag as inappropriate

        Can we please get a fix on DisplayLink for multi-monitor support in MacOS Mojave? We can only use dual-monitor with mirroring which is pretty surprising - non-mirroring just doesn't work, black screen. The same applies to the Beta 6 you provide. The last version is from October and we're already in November... Can you please prioritize this fix?

      • Rok commented  ·   ·  Flag as inappropriate

        on Macbook Pro 15" 2018, Driver 5.0.1 and macOS 10.14.2 beta I'm still getting the same as with 10.14. and 10.14.1, which is 1 additional screen only, the other one is blank.
        Using plugable usb-c dock

      • Bodo Warkentin commented  ·   ·  Flag as inappropriate

        Driver 5.0.1 does not work with macOS 10.14.2 DP1(18C31g) ...
        on a Macbook Pro 2012 15-inch , i7, 16GB Mem, Nvidia GeForce GT650M, Intel HD 4000, SSD

        On macOS 10.14.1 it did work.

      • Jared commented  ·   ·  Flag as inappropriate

        Macbook 2018 13 inch here.

        Running MacOS 10.14.2 and with the 5.0.1 DisplayLink software I',m finally thinking I'll get to use my Delll D6000 dock with my macbook. Unfortunately one of my monitors is rotated 90 degrees and the DisplayListManager eats a whole cpu core and then some while only providing 30 Hz. I thought today would be my 1 cable dream come true. Nope. Not yet.

        DisplayLink, please get a fix for the poor rotated display performance and ensure full 60 Hz. Btw, I'm using 2 Dell 4k UltraSharp (U2718Q)

      • James commented  ·   ·  Flag as inappropriate

        I have tried every fix out there and nothing is working for mojave.... just a black screen, not even a cursor. Any fresh new ideas anyone has other than reinstalling the drivers over and over?

      • Pekka commented  ·   ·  Flag as inappropriate

        I can confirm too that 10.14.2 beta + DisplayLink 5.0.1 made external display work as it should. I'm using Macbook 2018 and Lenovo's docking station.

      • Osvald commented  ·   ·  Flag as inappropriate

        Thanks for the tip Antonio, the 10.14.2 beta update + DisplayLink 5.0.1 actually made both of my 2 extended screens work, with the correct resolution and everything. Finally!

      • Antonio Esnaurrizar commented  ·   ·  Flag as inappropriate

        Guys good news for those that have MPB 2018. I just updated to the beta version 10.14.2 and screens are working. FINALLY!!!!!!!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        Do not install Mojave update 10.14.1 as it has the same issue as was experienced with the High Sierra 10.13.4 i.e. blank screen

      • Chris commented  ·   ·  Flag as inappropriate

        @Mikael Klingbjer: there is no "Security & integrity" System setting? Do you mean "Security & Privacy" > "Privacy" > "Automation"?

      • Mikael Klingbjer commented  ·   ·  Flag as inappropriate

        I’m running Mojave 14.1 and driver v5.0.1 installed, and had same problem like all others.

        My solution was this: Open System Preferences > Security and integrity > Click the ”Allow”-button on the lower right hand side and then tick the checkbox for DisplayLink.

        After that I restated the system and now everything is working like it should.

      • Ajay commented  ·   ·  Flag as inappropriate

        No Change after updating to 10.14.1. Still the black screen with cursor

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