Black screens on macOS High Sierra 10.13.4+ and Mojave 10.14 Early Previews
The driver (DisplayLink Installer 4.1.11) doesn't work anymore withe macOS High Sierra bêta 10.13.4 (17E139) and newer.
Dear DisplayLink macOS users,
We are pleased DisplayLink 5.0.1 driver for macOS enables multiple extended display support on the latest Apple macOS 10.14.2 with additional features (clamshell and clone). We continue our strong support for the Mac platform and are working on delivering future updates with further performance improvements.
Driver 5.0.1: https://www.displaylink.com/downloads/file?id=1257
If your DisplayLink enabled device does not seem to work on 10.14, this is most likely due to the OS blocking our kernel extension. Please ensure our kernel extension is enabled by the OS as described in our FAQ: https://support.displaylink.com/knowledgebase/articles/1188004
Should you still miss extended displays on latest macOS with latest DisplayLink driver, please create a support ticket so your particular case can be investigated. Here is how: https://support.displaylink.com/knowledgebase/articles/755301
Due to changes in 10.13.4-10.13.6, it is not possible to enable DisplayLink extended displays, except one using Apple AirPlay. If your Mac is from 2011 running 10.13.4-10.13.6 and can’t update to macOS 10.14, you should remain with DisplayLink macOS driver v4.3.1 to enable one extended USB display using AirPlay, with additional displays cloned. An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode: https://support.displaylink.com/knowledgebase/articles/1854724
Audio and Ethernet functionality, where supported, stays unaffected in all versions.
We thank you for your feedback on DisplayLink products that helps us further improve our product offering.
Kind regards,
Alban
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jay commented
Called apple on this, they said if everyone here would head over to https://www.apple.com/feedback/ and posted complaints on how apple has broke a very large compatibility in a sub minor patch (X.X.x), then maybe we could get some traction from apple to actually throw DisplayLink a bone and help them get a resolution and fix in soon...just my 2 cents (which won't cover your tax at Starbucks.)
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andrew commented
slashdot article is suggesting that the breakage in displaylink conectivity might be permanent:
"Four days ago, Apple's latest macOS 10.13.4 update broke DisplayLink protocol support (perhaps permanently), turning what may be hundreds of thousands of external monitors connected to MacBook Pros via DisplayLink into paperweights."
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andrew commented
providing more context on the work being done behind the scenes to resolve this would be appreciated
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andrew commented
I think they refer to that as "shuffling the deck chairs"
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andrew commented
the April 13th support statement is pretty much a carbon copy of the April 6th statement. The only difference I see is the new timestamp and that 2 paragraphs from the old statement were reversed in order :(
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Anonymous commented
Please contact me when this is fixed.
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Sam Z commented
Please fix this. Would be very expensive to replace my whole dual monitor setup.
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john ford commented
Just an fyi. the beta 'fix' just throttles my cpu. fans at full blast and using about 50% of cpu on i5. uninstalled.
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HayesH commented
Please let me know when fix has been released.
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Wenwei Tao commented
Get this fix asap! It totally disrupted my work.
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Anonymous commented
Beta 2 still leaves mine blank. IS there something else that needs to be done to get anything on the external monitors?
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Paco commented
@nick: I did, but I don't see that as an option anywhere.
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nick commented
@Paco: you download the driver to have a clone functionality.
macOS. The 4.3 Beta 2 release can be downloaded from http://www.displaylink.com/downloads/file?id=1131.
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Giovanni Marconcini commented
VERY disappointing.....This has to be fixed ASAP
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Anonymous commented
Absolute crash and burn at this point my friends. Wish this company the best, but you no longer have our business or recommendation.
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Paco commented
What is clone mode and how do I enable it? I've searched the inter webs and can't find that - just mirror and extended mode.
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Anonymous commented
I can't believe that this is taking so long.
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Ben Neale commented
Any idea when this will be fixed? Upgrades MacOS last night and now I'm a screen down, which is hugely disruptive...
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Bob commented
Bye bye display link. This inability to fix this problem will sink you as a company. Your driver packages are rotten anyway: talk about buggy.
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Freddy Freddy commented
Waited a week. While I understand this is Apple's fault, it's really inconsequential to me. Need this to work. I have a 4 monitor set up, I do day trading. The ones affected were my vga to usb 3.0 adaptors. My two other vga to UCB-c adaptors work, so I ended up just buying two more of those for 25 bucks. Sucks, but gotta do what I gotta do.