Fix some applications not running on laptop GPU
Hi since the Windows 10 Anniversary update games or utilities i have in Steam valve dont seem to use the GPU on my laptop but instead use intel graphic the laptop i have is a Lenovo Y50
Marking completed with Windows 10 v1903 with KB4512941 (OS Build 18362.329) or newer (end of August 2019 patch).
Thank you all for confirming and your patience.
Should anyone see something unusual, please create a support ticket for individual investigation.
Hell Jan, how do you check what GPU is used? I am rather inclined to believe Microsoft graphics engineers who told me the kernel driver doesn't change on the fly and that they won't change until they receive feedback from Windows 10 users.
https://aka.ms/Cojpi9 is a Windows 10 Feedback Hub entry from someone about the graphics card selection for Windows 10 v1709.
Jan Vaňous commented
Just a note to this frustrating issue (it's not "only" about gaming but tools like Virtualbox are also affected and really hard to use now) ... I understand the point with card selection, however this is surprising: if you unplug DisplayLink device the system start to behave as expected ... using say NVIDIA for configured application. However if you connect the DisplayLink monitor AFTER the particular software was started it happily runs on the DisplayLink monitor utilizing the high-end graphics card. If you shut the program down and restart it with DisplayLink active it falls back to the integrated graphics. Could not this be used to some workaround (beside disconnecting monitors before application start)? I'm on 1709 update. Thanks for any advice.
Ney Matsumura commented
@Alban , I disabled the Intel Graphic card, wich means Windows don't have to choose a graphic card for POST. After that the D3100 dock stops working. Very disapointed with DisplayLinl...
Elrond Luinwe commented
No i don't agree your opinion, if you provide a device i have to choise which graphic card will be use.
I can select graphic card at Windows 10 by nVidia settings screen, and assign graphic card to
aplication what i want.
But when i connect D3100 it is ignoring graphic cards Driver and only shows DisplayLink driver!
You mean windows only provide display signals at usb over first graphic card?
You have to give us opinion to select graphic card for D3100!
This is an operating system feature. The graphics card used is the POST one. if your Dell 7559 gaming laptop uses the Intel GPU for POST, then Windows will also assign it to indirect displays like DisplayLink.
Unless you report this to Microsoft for them to change the selection, then I don't foresee any suitable resolution.
Elrond Luinwe commented
Hello, I've Dell 7559 Gaming Laptop and it has 2 graphic cards
Intel HD Graphics 530 and GeForce 960M.
When i connect my D3100 DELL USB Dock to my computer , dock is using only
HD Graphics 530 and i get 30fps maximum on each screen.
But normally i can get 120fps - 240fps via GeForce 960M
Why displaylink just agree intel graphics? then my screens are useless,
So i have to connect one of screen's HDMI port to my notebook's HDMI port to get High FPS
because notebook HDMI output can use GeForce960m
Other screen plugged in Dell D3100 via HDMI port,
So my Dell D3100 dock's 2 screen port is empty (one hdmi , one display port)
How can you fix this problem?
@Alban that generates identifiable information...
I am having the same issue. Will not use Nvidia M1000m when Dell Precision laptop plugged into Dell 3100 dock. Makes dock useless. Spent hours on phone with Autodesk support trying to troubleshoot.
Scott McGregor commented
I went into the win10 feedback hub to try to add my voice, but can't find a consolidated feedback item to upvote... @Alban, has displaylink added this as a feedback item? If so, what can I search on to find that item and upvote it? The only thing I found mentioning displaylink is someone complaining about driver auto-updates.
It is quite frustrating being unable to use my NVIDIA card for gaming through my (brand new) displaylink dock.
@Manatax, can you use our Customer Support Tool (http://support.displaylink.com/knowledgebase/articles/533818) and that will create a ticket. We would need to find a machine close to yours to see how the disabling works. We can then discuss this with Microsoft.
Also, please do complain through the Windows 10 Feedback Hub that you want to use your high end graphics card with indirect display because the iGPU is not powerful enough to do <whatyoudo>. We need to send enough feedback for this to get prioritised.
Alban, disabling the Intel embedded GPU makes the D3100 not work.
Where can we flag this as important?
Same issues here. Anyone know of a docking station/port replicator that will do a passthrough of the nvidia graphics cards in lieu of the drivers found in the dock (I'm using D3100). Paying $104 for the D3100 x 20 Designers = wasted money when the best solution is to plug monitors into the laptop's hdmi and mini display ports.
Ever since WIndows 10 Anniversary (which I backed out of) and WIndows 10 "Creators" Updates (which I stupidly installed thinking "Hey, I am a creator with AutoCAD, Revit, HitFilm, Shotcut, Davinci, etc" ... I have floated between reinstalling Nvidia drivers, DisplayLink drivers, and all sorts of other system tweeks.
It boils down to everything works just fine ... UNTIL ... you introduce the previously wonderful Dell D3100 Hub with DisplayLink as it's main driver. Go mobile on the laptop and its back to good. Dock at home office and want to use your Two Bigger 24" monitors via the Dell D3100 DisplayLink ... all CAD and Video goes back into SUCK mode.
It is your product DisplayLink. Microsoft and Dell are the bigger boys. Better get over there and tell them to fix what you need fixed in a manner that works. Most of us are doing this to have mobility but also a big screen in the office.
The pathetic Intel on board graphics chip is not capable of running much on two large screens ... practically nothing before it craps.
We need to be able to set DisplayLink to use the dedicated graphics GPU. It is DisplayLink that appears to be blocking the Dedicated GPU from running at all and forcing us into using the weak on board graphics chip.
Dell Inspiron 7559. Windows 10 with Creator Update 1703 64-Bit. Intel Core i7-6700HP 2.60GHz. 16.0 GB Ram. Nvidia GeForce GTX 960M with 4.0gb dedicated graphics memory.
PS: Tell Microsoft the STUPID "settings" vs "control panel" arrangement is a disaster. Just stick to what works ... CONTROL PANEL. The Settings interface is just a roadblock to what we really need.
Make it happen DisplayLink. Redstone NOW, not Restone 4 or later!!!
No Zachary, unfortunately there hasn't been enough feedback through the Windows Feedback Hub to make it a priority for them. At the moment this is scheduled for Redstone 4 but may well be postponed again if customers don't flag this is important.
Bill Macy commented
Well, I will add my hat into the pool of "sure wish I could use my computer for what pays the bills for my next computer....." You have my money for the last resource, do you want my money for the next one?????
DISPLAY LINK - Please don't pass the buck to MS, your voice is bigger than ours. To make your product have any value to a portable workstation - THE REASON I PURCHASED the D3100 Docking Station you claim is compatible!!! There were no disclosures that said...ps the upgraded GPU won't work with this device!
Zachary Quinn commented
Has this been solved yet? I have a dell d3100 as well and cad is super slugish.
Thank you for the update Alban!
It's been a while since September when Wim said they are looking into it with Microsoft. Is there any update on this? Like others here, I can't run CAD when I'm docked, so the dock becomes worthless. I have to connect the display directly. Just discovered this issue on a new setup, and it took me forever to figure out it was an issue with the dock!
I have this problem as well. It makes the docking station nearly useless for my needs.
Hey all,,, any fix for this yet? It's been going on for quite awhile! Maybe one of the brains figured out a workaround? OR is there any USB "docking stations" that aren't using the DisplayLink guts? I've got a Dell D3100. Works great but won't use the NVIDIA gpu at all!!