DisplayLink Feature Suggestions
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Monitors randomly blacking out - SOLVED
If your monitors are blacking out using your DisplayLink D3100 check your chair.
I was having issues with my dual monitors randomly blacking out. After updating s/w, drivers and replacing the D3100 nothing worked.
As strange as it sounds, I was finally able to determine the cause was my chair. I have documented this in two videos.
1 voteThe alternative could be to use better EMI immunised cables. These usually have ferrite beads which help eliminate transients.
http://support.displaylink.com/knowledgebase/articles/738618 -
Widescreen 21:9
Support for 21:9 Display resolution
1 voteDisplayLink technology doesn’t have any restriction on layout or aspect ratio. I suggest you open a technical support case with your details with tecnhical_enquiries at displaylink,com to check that you don’t hit a hardware limitation from your adapter.
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Instead of simply crashing, alert the user to a monitor hardware malfunction
I recently found out through a very circuitous process that my monitor is failing. But in this process, instead of alerting me to any issue, the drivers would crash and the icon would disappear from my system tray, making me think your software was malfunctioning. Instead, such a crash should be caught with exception handling, and then alert the user there is a hardware malfunction.
1 voteWe already try to gracefully restart whenever possible. You might encounter an unforeseen case not handled properly which would need crash dumps to be investigated.
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DP to eDP
Add DP to eDP support
1 voteWe support some eDP transmitters on some chips. I recommend you contact a DisplayLink representative with your design requirements so your particular case can be looked into.
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Allow to not display the Display link icon in the icon tray. This could be done with a simple check box
Allow to not display the Display link icon in the icon tray. This could be done with a simple check box.
1 voteImplemented since Windows 10 Anniversary Update where the icon would be added from the setup.exe but can be removed from startup. Icon would not be installed from Windows Update. Marking completed.
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Stop Recommending to disable Windows Update
Do not recommend installing the msi version of DisplayLink Drivers and then disabling Windows Update. I don't think a vendor should be recommending to customers to turn off Windows Update. DisplayLink should work out a way of getting the 2 working together. Happy to discuss further.
1 voteThis has been done since 8.0 and was only relevant to Windows 7 – Windows 10 TH2.
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Issue Logging tool for Displaylink
Considering that displaylink is growing in our company we are facing more complications with Displaylink not working on particular models very well like MS surface devices. But it is also now happening to our Dell estate. So maybe DisplayLink can come with a logging tool so that when it is used it creates a dump which we can pass on to help get an answer from you quicker.
1 voteHello, thank you for the suggestion. Here is a link to a tool gathering the machine details and logs for troubleshooting. It also packages it in a ZIP file, ready to communicate to technical support
http://support.displaylink.com/knowledgebase/articles/533818 -
resolution
extend the resolution to 3440 x 1440
1 voteDevices using the adequate DisplayLink chip(set) can already support that resolution. Table available from http://support.displaylink.com/knowledgebase/articles/525038
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