HI, Let customers decide WHEN to install new drivers. (Automatic driver update messes up my 4 + 1 monitor trading station.) Thanks.
(the automatic updates re-arrange and resize everything on my screens causing me headache. The driver should be updater when no windows left opened / programmes running.)1 vote
8.0+ will cause the software update to happen over the next reboot, rather than immediately while you are working.
In 2016, you presented the DL-6950 Chip.
In 2019, you present DL-6910.
Is the new Chip less powerful?
Thanks a lot, kind regards,
DL-6xxx series numbering was kept in line with previous generation numbering to ease understanding. DL-6910 is a chip set (see DL-5910). Number is not a measure of performance.
I recently found out through a very circuitous process that my monitor is failing. But in this process, instead of alerting me to any issue, the drivers would crash and the icon would disappear from my system tray, making me think your software was malfunctioning. Instead, such a crash should be caught with exception handling, and then alert the user there is a hardware malfunction.1 vote
We already try to gracefully restart whenever possible. You might encounter an unforeseen case not handled properly which would need crash dumps to be investigated.
This is standard Windows 10 feature now
Do not recommend installing the msi version of DisplayLink Drivers and then disabling Windows Update. I don't think a vendor should be recommending to customers to turn off Windows Update. DisplayLink should work out a way of getting the 2 working together. Happy to discuss further.1 vote
This has been done since 8.0 and was only relevant to Windows 7 – Windows 10 TH2.
Your DisplayLink driver is unsigned. It won't work with 64bit Windows OS. I suggest fixing that if you want people to buy your product.1 vote
Our drivers are signed. If you use Windows 7, update with Microsoft security patches to verify Microsoft digital signature successfully.
No need to explain more, its a basic and simple requirement. I want to exit the application when i am not using it. "DisplayLink manager" application is now like some malware which does not allow you to close it.1 vote
Windows graphics subsystem cannot just be shut down like that. That’s the reason why you often have to reboot to install some Windows Updates. This has been addressed in Windows 10 Anniversary Update onwards though, where you can just remove the utility from startup or simply not install it. Marking completed.
Now power delivery is working unstable.
I have a dell d6000 dock. After update to Catalina and upgrade to latest displaylink driver my macbook can suddenly stop having power delivery from dock.
Please enable power delivery, or disable it. I want stable environment.1 vote
The power delivery part of the dock is not part of the DisplayLink driver, but there is a firmware update (version A03) available for the dock from Dell which has fixed this for users that have contacted us with a similar issue:
Suggestion: The DisplayLink Manager TrayIcon should show even if the hardware is not detected. In that case, it should provide links to helpful KB articles (or better yet, include the troubleshooting steps offline).
That would have saved me about three hours of troubleshooting a 3rd-party (LizTek) product before I finally stumbled on this site.1 vote
extend the resolution to 3440 x 14401 vote
Devices using the adequate DisplayLink chip(set) can already support that resolution. Table available from http://support.displaylink.com/knowledgebase/articles/525038
Useful if you published the TEAM ID and KERNEL EXTENSION BUNDLE ID for enterprise deployment. We can track it down but it would be nice to have that information included and easily visible. Thanks.1 vote
This is already documented in our macOS corporate deployment article here: https://support.displaylink.com/knowledgebase/articles/820758
DON"T UPGRADE TO OS 10.151 vote
marked addressed by requestor
how to transmit digital audio signal from optical toslink or hdmi to usb in laptop?1 vote
You need to a sound acquisition or capture card.
Considering that displaylink is growing in our company we are facing more complications with Displaylink not working on particular models very well like MS surface devices. But it is also now happening to our Dell estate. So maybe DisplayLink can come with a logging tool so that when it is used it creates a dump which we can pass on to help get an answer from you quicker.1 vote
Hello, thank you for the suggestion. Here is a link to a tool gathering the machine details and logs for troubleshooting. It also packages it in a ZIP file, ready to communicate to technical support
I have a number of dead units , power supplies and faulty usb cables - where would I get spares ordered1 vote
DisplayLink does not design, manufacture or sell any end product, we are a semiconductor company. To discuss hardware replacement, please contact the manufacturer of the units.
Allow to not display the Display link icon in the icon tray. This could be done with a simple check box
Allow to not display the Display link icon in the icon tray. This could be done with a simple check box.1 vote
Implemented since Windows 10 Anniversary Update where the icon would be added from the setup.exe but can be removed from startup. Icon would not be installed from Windows Update. Marking completed.
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