Synaptics provides this support portal to try and answer common questions you might have about DisplayLink technology. However we cannot provide product specific support.
Synaptics is a chip and technology company and we do not sell any product directly to end users, therefore we only have a small end user support team. Members of the Synaptics team are active on the DisplayLink Forum, where your question may already be answered.
If you are having problems with a product containing DisplayLink technology, please contact the product manufacturer for support.