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My DisplayLink wireless video device does not work

← Troubleshooting: Windows
This article covers the common reason for wireless vide products, based on DisplayLink technology, not working. This includes the following products:

These products include a wireless to wired bridge, which is not designed by DisplayLink or supported by the DisplayLink software and drivers. You will need to install the software for these products to ensure that the wireless driver is installed. Once the wireless driver is installed, the DisplayLink device should appear on the USB bus, as shown below:



If the DisplayLink device is not appearing in device manager, the wireless to wired driver is not working correctly and the problem is outside the DisplayLink technology.

Please note that some of these products are no longer produced, and the latest wireless drivers support no later than Windows 7. This means they cannot be used on Windows 8 or later operating systems. 

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