This article covers Windows XP and Vista only. The installer for Windows 7 onwards does not use Visual Basic scripting.
When trying to install the DisplayLink software the installer stops and displays a message containing "error message 2738" or property.CORENOTINSTALLED.
This means VB Scripting is not currently working correctly, so the installer can not continue. VB scripting is required for the DisplayLink install to correctly operate.
The VB Scripting may not be operational due to following reasons:
- Personal firewall or anti virus software disables the use of VB scripts.
- Check if there is an option to disable VB scripts in your anti virus and/or firewall software. Ensure the option is not disabling the use of VB scripts.
- If you are unsure if there is an option to disable VB scripts, disable you anti virus/firewall software for installation
- Log in as an Administrator
- Click on Start->Run
- In 'Open:' text field type "cmd" and click OK (Command Line Window will appear)
- In the Command Line window type: "regsvr32 vbscript.dll" and press Enter (this should enable VBScripts on your PC, with a message saying "DllRegisterServer in vbscript.dll succeeded" to confirm this).
- You need to reinstall the Windows Scripting Host. Details from Microsoft on how to do this can be found here.
It may also be neccessary to re-register the Windows Script Host Runtime Library. This can be done with MicrosoftFixIT available here.