This dock is only supported on Windows 7 and earlier, using the software shipped on CD with the dock (v5.5 or earlier), then upgrading to the latest software. As v5.5 or earlier is required, there is no support for Windows 8 or later for this dock.
It is possible to update to the latest software release on Windows 7 or earlier, following the steps below carefully:
- Install v5.5 software or earlier, but do not connect the dock to the computer.
- Download the latest software from the DisplayLink website and run the install. This should upgrade the Kensington software, leaving the auto install component from Kensington installed.
- Once the latest DisplayLink software is installed, connect the dock to the PC.
- The auto install on the dock will try to run. Let it start installing, and it should immediately exit as there is later software installed. But it will set flag to state that the auto install has run, so it should not run again.